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Hacienda Buenaventura Hotel & Mexican Charm

3.5 star property
All-inclusive beach hotel with free beach shuttle, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm

Outdoor pool, pool umbrellas, sun loungers
Property grounds
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets
Beach nearby, free beach shuttle, sun loungers, beach umbrellas

Reviews

7.6 out of 10
Good
Experience the tranquil ambiance of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, where a beach bar and poolside bar await your arrival. Relax on sun loungers, indulge in spa services like deep-tissue massage or reflexology, and explore the garden. With 3 on-site restaurants offering breakfast to dinner options and Mexican cuisine.

Popular amenities

  • 24/7 front desk
  • Bar
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Beach bar
  • Pool bar
  • Spa services
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is $179
includes taxes & fees
$149 per night
May 4 - May 5

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior King Bed

Superior King Bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Superior King Bed

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
In-room safe
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King

Standard King | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard King

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds | Down comforters, in-room safe, free rollaway beds, bed sheets

Superior Room Two Double Beds

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
In-room safe
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed | Down comforters, in-room safe, free rollaway beds, bed sheets

Standard Triple Room - with a double bed

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
In-room safe
Daily housekeeping
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room Superior With Garden View

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Double Room Standard

  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Down comforters, in-room safe, free rollaway beds, bed sheets

Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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About the neighborhood

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 5 min walk - 0.4 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • La Isla - 7 min walk - 0.7 km
  • International Convention Center - 4 min drive - 4.1 km
  • Malecon - 4 min drive - 4.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive
  • Free beach shuttle

Restaurants

  • ‪Porfirio’s - ‬5 min walk
  • ‪Vaca Argentina - Vallarta - ‬5 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Candora - ‬4 min walk
  • ‪Lobby Bar - ‬6 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

At Hacienda Buenaventura Hotel & Mexican Charm, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 5-minute walk of Bay of Banderas. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages and reflexology. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. A poolside bar, a snack bar/deli, and a beach shuttle are other highlights at this all-inclusive hotel. The helpful staff and overall property condition get good marks from fellow travelers.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Dining availability limited at one or more venues

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 155 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach shuttle
  • Beach nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Free beach shuttle
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Colonial architecture

Accessibility

  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Down comforter
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology.

Dining

La Troje - This buffet restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar.
Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Sabores de Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Cascada Bar - This bar overlooks the pool. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge
  • Spa access is available for an extra charge of MXN 3000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm offer free cancellation for a full refund?

Yes, Hacienda Buenaventura Hotel & Mexican Charm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, there's an outdoor pool.

Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm?

Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm.

What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.

Is there an onsite casino at Hacienda Buenaventura Hotel & Mexican Charm?

No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are both nearby.

What is there to do at Hacienda Buenaventura Hotel & Mexican Charm and nearby?

Hacienda Buenaventura Hotel & Mexican Charm has an outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm?

Yes, there are 3 onsite restaurants, featuring Mexican cuisine and garden views.

What's the area around Hacienda Buenaventura Hotel & Mexican Charm like?

Hacienda Buenaventura Hotel & Mexican Charm is located near Hotel Zone Beach in Hotel Zone, a short 7-minute walk from Cruise Ship Terminal and 5 minutes' walk from Bay of Banderas. Travelers say the area is walkable and good for shopping.

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Hacienda Buenaventura Hotel & Mexican Charm Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Drinks
Bar
Buffets
Air conditioning
Breakfast

Reviews

10/10 Exceptional

Staff very friendly
Elvira Elizabeth, 8-night trip

10/10 Exceptional

All you can need for a nice stay
Perla Yadira Reyes, 5-night trip

10/10 Exceptional

Very nice experience
Javier, 4-night trip

10/10 Exceptional

Excellent service and friendly staff.
DENIS, 5-night trip

10/10 Exceptional

The staff were all amazing, the room was a bit outdated, but the facilities where well maintained and clean.
Erin, 3-night trip

10/10 Exceptional

Everything from begining was super proffesional everyone was super friendly and helpfull Ivan the bar guy was the best Rooms are clean just ac works like a starting plane but overall it was redlly good experience Gracias
Michal, 7-night trip

4/10 Fair

the hotel is old and the food very poor and limited. the employees are good
GABY, 8-night trip

10/10 Exceptional

It was a a really good spot all around. You had Walmart at walking distance, a mall, and restaurants.
Ivan, 4-night trip

4/10 Fair

falsely advertising hotel!

they advertise 3 restaurants but there is actually only 1 and a snack bar, there dinner service is absolutely horrible same food every night in the buffet, you have to book a spot in the same restaurant to get a actual meal off the menu is a very odd system technically only 1 restaurant, no coffee pot in room had to go down for coffee and sometimes there was no coffee
Ryan, 10-night trip

8/10 Very good

This resort is super friendly with staff that have become like family, and the reason we keep coming back. The location is quite convienient, ten minute walk or shuttle to the beach. Also close to the Marina, shopping malls, the casino, and short ride to the Malecon. And Laura will look after you.
Doris Ingrid, 17-night trip

8/10 Very good

All inclusive food was good. Service attentive and friendly. Over charged for a lost “towel card”, margarita was too sweet to drink, but tequila shots were good! Room was pleasant.
Nola, 1-night trip

10/10 Exceptional

It was a great stay! I enjoyed the hospitality and the overall vibe was nice
Kirsten, 7-night trip

10/10 Exceptional

We chose this place because of the price we got it for. We love the staff and the hospitality. The facility is very dated but we do admire the Mexican feel to it. They have no beach front but they have shuttle options which was great. Plus, the beach is just a 3 - 5 minute walk which was ok. If we could get another deal for the price, then we would definitely come back.
MELCHOR MARK IV, 7-night trip

6/10 Good

Solid choice for the money

Staff was wonderful. The property is small but nice. Good pool. Clean room. The food wasn't that great. Breakfast was thier best. For the price can't really complain.
Reymundo, 2-night trip

2/10 Poor

I don’t like it Dirty, unsafe terrible resort
Peter A, 7-night trip

10/10 Exceptional

Authentic experience. Staff were friendly and knowledgeable. They only thing was if you had a later flight to catch you where checked out and you couldn’t use the food service.
Cecelia Mary, 7-night trip

10/10 Exceptional

Our maid Andrea was the best! She went way out of her way to make us comfortable and to celebrate our 46th Anniversary. Julio Cesar the bell boy was excellent as well. The servers in the restaurant were fantastic. Front desk was great too! The hotel is an older building but the excellent service makes it a very pleasant experience.
Richard, 8-night trip

8/10 Very good

Loved the mexican charm and staff. Could not book dinner in the alacarte only one alacarte and food in buffet was repetitive
Debra, 1-night trip

6/10 Good

Walking distance to the beach but the offer a shuttle. A short drive to many tourist areas.
Rafael, 4-night trip

10/10 Exceptional

I felt very safe here as a single women traveling alone. I knew it was an older place, but loved it. I have no complaints definitely will come back. I loved the sunken tub in my room. Beach was a 5 min walk or they have a van to take you. Thank you
Eve, 4-night trip

6/10 Good

The staff was extremely friendly and helpful, the hotel was nice and the food was good
Chelsey, 7-night trip

10/10 Exceptional

Great place!! I just wish the beach was on the property.
Kim E, 7-night trip

8/10 Very good

Wasn’t quiet and we had so much problems for our sleeping. Lovely staff
Amin, 5-night trip

4/10 Fair

The resort was terribly loud - both the music and shouting in the corridors. The service was slow. The pool was virtually unaccessible for 2 of the 3 days of our stay
Rodney, 3-night trip

6/10 Good

The property is cute but old, the pictures don’t represent the age of the hotel. The beds are not comfortable and the showers are in need of renovation, however the rooms are lovely. The dining area is nice but the food is not good, think catering to cheap American food vs authentic Mexican food, for example you can get a cheap quality burger and fries but won’t find a single avocado all week.
Ryan, 7-night trip