Located in a shopping district, NH Collection Palacio de Burgos is the perfect blend of luxury and convenience. Enjoy a meal at Rincon de la Merced, work out at the gym or take advantage of dry cleaning/laundry services. With free in-room WiFi, meeting rooms and tour/ticket assistance this hotel has everything you need for a comfortable stay.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 152 min drive
Burgos Station - 9 min walk
Burgos Rosa de Lima Station - 14 min drive
Burgos Railway Station (UGR) - 15 min drive
Restaurants
Maricastaña - 4 min walk
Casa Minuto - 4 min walk
Pizza Station - 3 min walk
Café Ibáñez - 4 min walk
Restaurante-Cafetería Rincón de España - 4 min walk
About this property
NH Collection Palacio de Burgos
Enjoy your visit to Burgos with a stay at NH Collection Palacio de Burgos. Guests can visit the fitness center for a workout or grab a bite to eat at Rincon de la Merced, which serves local cuisine and is open for lunch and dinner. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
110 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured covered onsite self parking (EUR 20.90 per day)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children's menu
Working away
24-hour business center
5 meeting rooms
Conference space (495 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Rincon de la Merced - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20.80 for adults and EUR 10.40 for children
Children & extra beds
Rollaway beds are available for EUR 35 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per pet, per night
Parking
Covered self parking costs EUR 20.90 per day
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos
Frequently asked questions
Does NH Collection Palacio de Burgos offer free cancellation for a full refund?
Yes, NH Collection Palacio de Burgos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Palacio de Burgos?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Palacio de Burgos?
Yes. Self parking costs EUR 20.90 per day. Parking spots may be limited.
What are the check-in and check-out times at NH Collection Palacio de Burgos?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at NH Collection Palacio de Burgos and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Collection Palacio de Burgos?
Yes, Rincon de la Merced offers local cuisine.
What's the area around NH Collection Palacio de Burgos like?
NH Collection Palacio de Burgos is in the heart of Burgos, a short 9-minute walk from Burgos Station and 3 minutes' walk from Arco de Santa Maria.
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NH Collection Palacio de Burgos Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Parking
Breakfast
Restaurant
Cathedrals
Building
Walking
River
What guests liked
Breakfast was consistently described as great, superb, excellent, and plentiful with a variety of options. (15 reviews)
Parking was convenient, easy to access, and available on-site. (4 reviews)
Spacious, comfortable room
Great location
Highly recommend this hotel.
Jemmel
Jemmel, 2-night trip
10/10 Exceptional
Jan 15, 2025
Great Hotel, the location is perfect!
MARCELLA
MARCELLA, 1-night trip
8/10 Very good
May 31, 2025
Beautiful property centrally located.
Denise
Denise, 2-night trip
10/10 Exceptional
Jan 3, 2025
We loved the place
Alba
Alba, 1-night trip
10/10 Exceptional
Feb 23, 2025
Hermoso y muy bien ubicado
Loida
Loida, 1-night trip
10/10 Exceptional
May 5, 2025
Good location and easy to find by car.
Great location across the river from the cathedral and old town. Plenty of bars and restaurants within walking distance.
John
John, 1-night trip
8/10 Very good
May 6, 2025
Great hotel. Just
David
David, 2-night trip
10/10 Exceptional
Jun 24, 2025
Fabulous place to stay
Fabulous place to stay. Great location. Just walk across the bridge and you’re in the middle of everything and Burgos is a wonderful city to explore. The hotel has convenient parking right under the hotel. We’re on a road trip across Spain so good to find easy parking. Beautifully appointed room with tea and coffee facilities which you don’t find everywhere in Spain. A very pleasant stay indeed.
Melanie
Melanie, 1-night trip
10/10 Exceptional
Nov 2, 2024
Lovely hotel with great service
Neil
Neil, 1-night trip
10/10 Exceptional
May 14, 2025
Location and staff
Great location. Walkable to Bus station, 4 minutes and main location in town. Great view of park from lobby on a rainy day with a drink. Historic building. Great staff.
Verified traveler
3-night trip
10/10 Exceptional
May 21, 2025
I had a wonderful stay at Palacio de Burgos. Everyone was kind and helpful. The hotel is gorgeous, quiet, comfortable, the food is delicious. The breakfast in the morning was the perfect way to begin my day. I was on vacation and stayed in Barcelona, San Sebastián, Madrid, and Burgos, and Burgos was my favorite time while visiting Spain.
Juan
Juan, 2-night trip
10/10 Exceptional
May 25, 2024
Excellent stay, very nice people
Julian Leon
Julian Leon, 1-night trip
10/10 Exceptional
Jul 22, 2024
Very good hotel and service
Margarita
Margarita, 1-night trip
10/10 Exceptional
May 11, 2025
Lo recomiendo
Cesar
Cesar, 1-night trip
10/10 Exceptional
Jan 4, 2025
Excelente hotel, además de ser en sí mismo una atracción de la ciudad. Precio calidad excepcional.
Gustavo
Gustavo, 2-night trip
6/10 Good
Jun 10, 2025
Hotel is tired in appearance. Staff sometimes appear indifferent or overwhelmed due to shortages. Breakfast environment very similar to a cafeteria.
Verified traveler
2-night trip
8/10 Very good
Apr 7, 2025
Property is dated / rooms
moris
moris, 3-night trip
10/10 Exceptional
Jul 29, 2024
Very charming and the staff is wonderful as well.
Gretell
Gretell, 1-night trip
10/10 Exceptional
Oct 2, 2024
Beautiful hotel with excellent breakfast. Easy walk across the river to the medieval town and cathedral.
Sarah
Sarah, 2-night trip
10/10 Exceptional
Jun 8, 2024
Very nice hotel in a recycled palace
Luis
Luis, 2-night trip
8/10 Very good
Oct 30, 2024
Very friendly, efficient, and knowledgeable front desk staff.
Daniel
Daniel, 1-night trip
8/10 Very good
Oct 15, 2024
Touring stop in Burgos
Brief stop over in Burgos. The NH hotel was perfect.