Phone in the room didnt work and had to use cell phone to call hotel number to get front desk, closet door was busted, hole in the bedroom door, had to call down for a plunger due to poor water pressure, shower head in the shower was so low that i had to crouch to rinse my hair (im 5'6") and my husband about broke his back trying to rise his hair (he is 6'3") along with the floor of the shower being SO slippery that i had to hold on or practically fell due to no grip on the bottom of the tub, only had 3 small trash cans in the room for kitchen, bedroom and bathroom, alarm was randomly going off as we were coming back from a late dinner (9pm) and we dont know how long it was going off, and pool was only open until 10pm.