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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
City-center hotel within easy reach of Soaky Mountain Waterpark

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Business center
Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Experience the beauty of Sevierville at SureStay Plus Hotel by Best Western Sevierville, where guests can unwind with a refreshing dip in the seasonal outdoor pool or simply relax over coffee and tea in the lobby. With helpful staff, free self parking, and a 24-hour front desk for added convenience.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (5)

  • Housekeeping (on request)
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
$45 nightly
The total price is $51
Sep 15 - Sep 16
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.4 out of 10, Very Good, 1,002 reviews
$55 nightly
The price is $62
Sep 15 - Sep 16
Total with taxes and fees
Clarion Pointe Sevierville-Pigeon Forge
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About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Wilderness at the Smokies - 2 min drive - 1.8 km
  • Soaky Mountain Waterpark - 2 min drive - 2.1 km
  • Wild WaterDome - 2 min drive - 2.5 km
  • Sevierville Golf Club - 3 min drive - 2.1 km
  • Sevierville Convention Center - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Golden Corral - ‬12 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

At SureStay Plus Hotel by Best Western Sevierville, you'll be just a 5-minute drive from Wilderness at the Smokies and Soaky Mountain Waterpark. Guests can take a dip in the seasonal outdoor pool, and freebies like breakfast, WiFi, and self parking are added perks. Also, Titanic Museum and Sevierville Convention Center are within a short drive. The helpful staff and location get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Here's the breakdown, no surprises

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Sevierville?

Sorry, pets aren't allowed.

Is parking offered on site at SureStay Plus Hotel by Best Western Sevierville?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at SureStay Plus Hotel by Best Western Sevierville and nearby?

SureStay Plus Hotel by Best Western Sevierville has a seasonal outdoor pool.

What's the area around SureStay Plus Hotel by Best Western Sevierville like?

SureStay Plus Hotel by Best Western Sevierville is in the heart of Sevierville, a short 20-minute walk from Wilderness at the Smokies and 13 minutes' walk from Floyd Garrett's Muscle Car Museum. Travelers say that the hotel is in a great location.

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SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Shower
Water
Lobby
Coffee

What guests liked

  • Breakfast was consistently good, hot, and fresh, with a variety of options. (37 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

AMAZING!!!

This is probably the cleanest hotel i have ever stayed phenomenal workers were so nice coffee amazing!!!
Jennifer, 2-night trip

10/10 Exceptional

Great stay

It was a very nice and peaceful trip . We just needed to get out of town and forget the everyday life . The experience we had let us do just that . Thank you !!
Eric, 3-night trip

8/10 Very good

Good for the money

Fruits should be included in the breakfast
GEORGE, 2-night trip

10/10 Exceptional

Family Vacation

Was very clean . Great customer service. We enjoyed your stay .
CHRYSTAL, 4-night trip

10/10 Exceptional

Very nice and clean. Staff was very friendly. We will return.
Melinda, 3-night trip

6/10 Good

Good for the money

This hotel is good for the money but it is a little outdated. The people were very nice and overall, it was clean. The beds were pretty comfortable.
Bobbie, 2-night trip

10/10 Exceptional

Clean hotel ideally located for easy access to Pigeon Forge. Friendly staff.
christopher, 1-night trip

10/10 Exceptional

Great

Solo trip had a great stay 2 nights
Arturo, 2-night trip

8/10 Very good

Family trip

We had a good time, hotel was clean and had friendly staff. The breakfast was ok, food was running out around 7:30 and some of the hot food was cold.
3-night trip

6/10 Good

Affordable

The staff was amazing to us. Our room was at the end of the hallway, so it seemed like closing doors from other guests echoed. Not bad, other than if it was late and we were asleep. The bed was firm, yet kinda sagged to the middle, so we didn’t rest well. The breakfast was basic and had the same all the days we were there. Scrambled eggs and sausage links.
Stagerlee, 4-night trip

2/10 Poor

If you like sleeping on rock slabs the bed is 4u

Daughter said she saw bugs on the walls in the bathroom. Air conditioner barely stayed cool… bed was like sleeping on a hard rock slab. Barely slept both nights.
Jason, 2-night trip

10/10 Exceptional

It was near everything, the property was nice and neat.
Helene, 2-night trip

8/10 Very good

I like the fact that I got to stay 2 nights for less than $110.
Timothy, 2-night trip

10/10 Exceptional

For the price definitely worth the stay
Jessica, 1-night trip

10/10 Exceptional

I like that's is a clean hotel .
Fermin, 1-night trip

8/10 Very good

Our stay was fantastic. Staff was very friendly. Breakfast was absolutely delicious. My only reason for taking away one star is when I would call. I could never get a hold of anybody but overall fantastic and will definitely be back.
fransheska, 1-night trip

8/10 Very good

Affordable Stay

Can't beat this hotel for the price. Free breakfast and pool - I'm in. Desk staff and breakfast attendant both very friendly and on top of things. The blind in the room was broken and our the faucet in the shower leaked but those were not show-stoppers. We just reported them and assume they'll get taken care of before the next guest. Breakfast could use some fresh fruit.
1-night trip

4/10 Fair

Needs a deep cleaning

The whole place needs a good deep clean. Had ants in room 112 at a/c unit.
James, 2-night trip

6/10 Good

Going down hill

Clock, table and phone was dusty needed cleaned. Tub doesnt drain, shower curtain had been broken 3 times and the patch job was horrible. Looks like the last time it was broken all they did was screw it in a different spot and didnt even try to patch it. Poor maintenance on rooms. We have stayed at this hotel alot in the past. And it is going down in the last few years.
3-night trip

6/10 Good

It’s okay

The bed covers had stains on them, room wasn’t great, neighbors kept us up all night in the hallway. The people working at the hotel are really nice.
2-night trip

8/10 Very good

Clean, more than adequate for our needs.
David, 1-night trip

6/10 Good

Well worth the money. Relatively clean, although linens were stained. Staff was super friendly and helpful. Property could use repairs. I wouldn't hesitate to stay again.
Donald, 3-night trip

10/10 Exceptional

Clean and comfortable

Very clean and nice hotel. Comfortable beds, a/c worked great. They didn't have extra pillows or blankets but we made due. They have a pool but we didn't use it. Breakfast was nice, waffles, biscuits and gravy, eggs and more.
Nekkia, 1-night trip

8/10 Very good

The room was fantastic and bed very comfy. Only negative is we found loooots of ants in the morning on the window ledge.
Amy, 1-night trip

10/10 Exceptional

Great place to stay

Room was clean. Breakfast was good. Staff was nice.
Pennie, 2-night trip