10/10 Exceptional
Amazing , would recommend , best view ever
Areeb
Areeb, 1-night trip
Mara Serena Safari Lodge
Luxury lodge with safari, near Mara River
Choose dates to view prices
Mara Serena Safari Lodge is just 1.5 mi (2.4 km) from the airport and offers a shuttle (available on request). Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious lodge include an outdoor pool, a bar/lounge, and a fitness center.
9.2
Wonderful
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Fitness center
- Children's pool
- Room service
- Spa services
- Massage/treatment rooms
- In-room childcare
- Business center
- Airport shuttle
- Terrace
Feel at home (6)
- Children stay free
- Babysitting (surcharge)
- Children's pool
- Private bathroom
- Separate dining area
- Separate sitting area
$423 nightly
$506 total
May 5 - May 6
Total with taxes and fees
Why we love this property
Alpine luxury lodge
Discover serenity in this luxury lodge nestled within a national park. The garden offers a tranquil spot to absorb nature's stunning vistas.
Locally sourced eats
The restaurant and bar serve vegetarian, locally-sourced, and organic food options. Couples can enjoy private dining with in-room champagne.
Ultimate sleep comfort
Slip into plush bathrobes after soaking in a deep tub. Premium bedding and champagne service enhance the luxury experience on private balconies.
Room options
Showing 4 of 4 rooms
Suite
- Sleeps 2
Standard King Room
- Sleeps 2
Standard Room, Park View
9.6Exceptional
4 reviews
- Park view
- 1 bedroom
- Sleeps 3
- 1 King Bed OR 1 Twin Bed
Standard Room-Non-Smoking
- Sleeps 3
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About the neighborhood
Maasai Mara Game Reserve, P.O. Box 48690 N, Maasai Mara
What's nearby
- Maasai Mara National Reserve - 1 min walk - 0.0 km
- Mara Triangle - 1 min walk - 0.0 km
- Oloololo Gate - 51 min drive - 25.4 km
Getting around
- Maasai Mara (MRE-Mara Serena) - 5 min drive
- Maasai Mara (KTJ-Kichwa Tembo) - 53 min drive
- Maasai Mara (ANA-Angama Mara) - 86 min drive
- Maasai Mara (MDR-Musiara Airstrip) - 96 min drive
- Maasai Mara (KEU-Keekorok) - 112 min drive
- Maasai Mara (OLX-Olkiombo) - 126 min drive
- Maasai Mara (HKR-Mara North) - 130 min drive
- Maasai Mara (OLG-Olare Airstrip) - 155 min drive
- Maasai Mara (OSJ-Ol Seki Airstrip) - 164 min drive
- Airport shuttle (surcharge)
Restaurants
- Common Grounds - 129 min drive
- Barafu Lounge - 129 min drive
About this property
Mara Serena Safari Lodge
Mara Serena Safari Lodge is just 1.5 mi (2.4 km) from the airport and offers a shuttle (available on request). Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious lodge include an outdoor pool, a bar/lounge, and a fitness center.
At a glance
Hotel size
- 74 rooms
- Arranged over 1 level
Arriving/Leaving
- Check-in start time: noon; Check-in end time: 6 PM
- Minimum check-in age: 18
- Check-out time is 10 AM
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- The front desk is open daily from 6 AM - midnight
- Front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- This property is located in a national park. The additional mandatory fee covers entrance to the park. Guests must purchase a ticket to enter the park; the ticket is valid for 24 hours from the time of issue. If a guest is staying more than 1 night, they are required to renew their ticket on or before the expiration time as indicated on the ticket. A transit ticket is valid for 2 hours only. Any person in violation will be fined. Park entry fees are not included in the accommodation rate and are charged separately upon entry at Maasai Mara Game Reserve (Mara Conservancy). Daily entry is 6 AM-6 PM.
- This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Transfers
- Airport shuttle from 6:00 AM to 6:00 PM*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Restaurant
- Bar/lounge
- Coffee/tea in a common area
- Private dining
- Free reception
- Room service (limited hours)
Traveling with children
- Children stay free (see details)
- Children's pool
- Childcare in room (surcharge)
What to do
- Safari
- Wildlife viewing
- Ecotours nearby
- Hiking/biking trails nearby
- Safari nearby
Working away
- Business center
- Meeting room
Services
- Front desk (limited hours)
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Romance packages
Facilities
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Television in common areas
- Fitness center
- An outdoor pool
- Spa services
- Massage/treatment rooms
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegetarian dining options
- Locally-owned & organized tours & activities
- At least 10% of profits reinvested in community & sustainability
- No plastic water bottles
Accessibility
- Accessible airport shuttle
Room amenities
Home comfort
- Fan
- Coffee/tea maker
- Bathrobes and slippers
Sleep well
- Premium bedding
What to enjoy
- Balcony
- Separate dining area
- Separate sitting area
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Designer toiletries
- Hair dryer (on request)
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Champagne service
- Free bottled water
More
- Daily housekeeping
- Eco-friendly toiletries
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- Additional fees: USD 100 per person, per night for adults and USD 50 per person, per night for children (from 9 years old to 17 years old)
This property is located within The Mara Triangle Conservancy in Masai Mara Game Reserve. The listed 'additional' mandatory fee comprises the additional mandatory park entry fee valid annually from January to June, collected at the main entrance of the park. From July to December, the additional mandatory park fee is USD 200 per adult per night and USD 100 per child per night (from 9 years old to 17 years old).
Optional extras
- Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for USD 200.0 per night
- Airport shuttle for children between the ages of 4 and 12 costs USD 10 (one-way)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 7997
Frequently asked questions
Is there a pool at Mara Serena Safari Lodge?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mara Serena Safari Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Mara Serena Safari Lodge?
Yes, there's free self parking.
Is airport shuttle service offered by Mara Serena Safari Lodge?
Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Mara Serena Safari Lodge?
Check-in start time: noon; Check-in end time: 6 PM. Check-out time is 10 AM.
What is there to do at Mara Serena Safari Lodge and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes game viewing, a wildlife and game drive, and a safari. Enjoy a swim in the outdoor pool or use the lodge's other amenities, which include a fitness center and spa services. Mara Serena Safari Lodge also has a garden.
Are there restaurants at or near Mara Serena Safari Lodge?
Yes, there's an onsite restaurant.
Does Mara Serena Safari Lodge have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Does Mara Serena Safari Lodge have any outdoor private spaces?
Yes, every room features a balcony.
Have a question?
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Mara Serena Safari Lodge Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Location
9.2
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staffRoomFoodViewLocation10/10 Exceptional
Perfect location. Great service. Nice atmosphere We enjoyed the place.
Ramesh
Ramesh, 3-night trip
10/10 Exceptional
Kids enjoyed the pool. The view is amazing. The weather was nice and cool daily. No AC in rooms, but fans worked very well. We were so tired from safaris that the kids didn't miss we didn't have a TV. Food was delicious, my picky eater ate something every day.
Arthur
Arthur, 2-night trip
10/10 Exceptional
great rooms and service
CHARLES
CHARLES, 2-night trip
10/10 Exceptional
Great experience and beautiful property
MICKALON
MICKALON, 2-night trip
10/10 Exceptional
Wonderful service! I'll come back next time i visit the Mara.
Yasmina
Yasmina, 2-night trip
10/10 Exceptional
Staff were very friendly and went out of their way to make you feel welcome. Fantastic for safari viewing. Great food. All around, great experience.
Daniel
Daniel, 4-night trip
10/10 Exceptional
Heard of elephants, hippos can be seen from the pool area. Amazing views.
James
James, 2-night trip
10/10 Exceptional
Outstanding lodge with the friendliest & most helpful staff. Room was comfortable and view from balcony is beautiful. Our 3rd year staying here & will always stay here if possible. Food is great, dining room folks are top notch. They pack an excellent breakfast/lunch for days you don’t want to dine in. An overall wonderful experience.
Albert
Albert, 9-night trip
10/10 Exceptional
We had an excellent stay at Mara Serena Lodge in Masai Mara game reserve.
Thoroughly enjoyed ourselves, from the staff to the game drives all were excellent
Thank you to all the teams .
Tha
IMDAD
IMDAD, 2-night trip
10/10 Exceptional
The location and the view you have from the hotel is as promised from their pictures.
The only establishment within the park. Top service from all the staff. They give you the feeling of belonging and being a family . Special thanks to Duncan, Denis, Grace , Daniel and if you go there make sure you book a spa session with Judy ! Looking forward to go again with my wife !
Safari experiences with their drivers was also top ! Vivian and John were more persistent than us to make sure we will see what we wanted to see
Giorgos
Giorgos, 4-night trip
10/10 Exceptional
Number one the pictures online do not do this place justice!!! it's simply an amazing place... from the views and rooms to the staff the food did I say views... from every place you sit, stand walk around the views are simply awesome!! This was my first time to the Mara however in talking to other guests some had told me that they have been to the Mara 8 times and this place was simply the best ever.. so for me I know know no better however I can't wait to get back to this place... I only stayed 2 days I really needed to stay 4.. and I will next time for sure!
BRIAN
BRIAN, 2-night trip
10/10 Exceptional
We enjoyed our stay here and we would come back. First, a big thanks to Chef Kennedy for preparing meals for my wife Kathryn, who cannot eat gluten, dairy products, oil and red meat. Second, a big shoutout to William W who took care of us on safari! William is great and if we came back we’d request him to take us on safari again. We loved the location of the lodge. The game drives were great and the staff was so friendly. The Masaai warrior (I think his name was Julian) who greeted us was so nice. We enjoyed the view from the lodge and our room. Everyone was friendly and we hope to be back! Bring cash because there is no ATM at the lodge. We wish we brought cash so we could top William and the staff and purchase art during our trip to the village. Thank you all for making our stay pleasant! And thank you William for everything, including hanging out with us as we waited for the airplane. -Nick and Kathryn
Nickolaus
Nickolaus, 3-night trip
10/10 Exceptional
Inoubliable.
Vue sur la reserve, safaris jours et nuits avec possibilité de voir pratiquement tout ce qu' on peut imaginer voir ici, surtout si on vient en période de migration entre la Tanzanie et le Kenya de juillet a octobre.
Notez juste qu il faut partir de l' aeroport Wilson des vols internes de Nairobi; que vous changerez d avion car ceux de Nairobi ne sont pas adaptés aux pistes en terre; que si vous voyagez seul, il y a de fortes chances que la compagnie vous fasse payer 2 places sans quoi ils n assureront pas le vol.
samuel
samuel, 2-night trip
10/10 Exceptional
The location is absolutely unique and amazing, settled on a hill with panoramic views of the Maasai Mara plains, from each room. I was able to observe Elephant herds, Giraffes, Buffaloes, Warthogs from my room.
What impressed me the most, was the frendliness and professionalism of the staff. They made me feel very welcome every minute of the stay.
I approached the desk with a few requests (e.g. to change my room) and all of them were solved without hesitation to my full satisfaction.
Damian
Damian, 4-night trip
10/10 Exceptional
We recently stayed for 11 nights at Mara Serena Lodge. My husband and I were self driving and did not have the benefit of a guide to help with things. Duncan, the manager, went above and beyond to assist with anything we needed. He worked tirelessly to help with internet issues, patiently answered all our questions, and was genuinely interested in making sure our stay was as pleasant and enjoyable as possible. The lodge was very clean and all staff wore masks, which we appreciated. Dining area was spotless and food was very good. Thanks to Bernard and Eric, our dining attendants, Michael, for his music and good humor, and every person there for their warmth and friendliness. We will definitely stay here again and highly recommend Mara Serena.
Verified traveler
11-night trip
10/10 Exceptional
Great hotel, amazing staff, epic game drives
We had a great time at the hotel. The rooms are very well maintained, the staff was extremely attentive and our game drives were GREAT! We couldn’t have asked for a better stay. Special thanks to Vivian and Benjamin to their amazing service!
Arine
Arine, 2-night trip
8/10 Very good
Covid stay
Stayed in August after re-opening with covid. Masks must be worn at all times, food served to you from buffet, temperature checks when entering and hand washing facilities.
Unfortunately some light fingered person(s) decided to ransack our car, they only took sweets but not pleasant to have your bags and clothes turned inside out.
Verified traveler
7-night trip
8/10 Very good
Lovely location ad fantastic views. Welcoming staff.
Verified traveler
2-night trip
10/10 Exceptional
The staff was excellent. Amenities great. The room could have been little better; NO AIR CONDITIONING, NO TV. NO SCREENS.
Staff & services excellent
Verified traveler
4-night trip
10/10 Exceptional
Best view in the world! Enjoy the vista, elephants, and giraffes from the pool or your hotel window. Staff couldn’t be more kind and accommodating. Safari wildlife is maybe best in the world. I’ve been twice now and both times managed to see the “big 5” plus many elephants, giraffes, and warthogs etc.
I also recommend the village tour! Our guide John really showed us a good time while educating us about his family and culture.
Food (considering the distance from a grocery store etc) is excellent! Plenty of fruits and vegetables- plus delicious carnivore options too.
Love this place and can’t wait to visit again with my parents.
Verified traveler
3-night trip
6/10 Good
I did not like the staff in the dining room ingroreing me on the last day at breakfast
Verified traveler
4-night trip
4/10 Fair
Do not go there
The lodge is in a desperate need of renovation.Filthy, paint chipped, hardware loose, appliances ancient, mosquito nets with holes. Our mattress had blood stains and no mattress pads. We got one pillow without pillow case. We wanted to check out immediately but there is nowhere to go at a short notice . For the price they charge they should be ashamed for the “luxury lodging” they provide.
Food was terrible, could not cut any meats even with a stake knives. Salads limited to tomato and cucumber. We had to settle for rice.
They nickele and dime you every step of the way: water, tea, coffee is an additional cost ( and this is a full board) Staff is overworked and probably greatly underpaid, everyone was waiting for a handout and this is with a service charge already included in the stay.
Hotel caters to huge tour groups who descend upon it and make stay noisy and stressful
David
David, 2-night trip
8/10 Very good
静か、眺めが最高、スタッフ フレンドリー、
食事がイマイチ、
お土産ショップはおススメ。
runrun
runrun, 2-night trip
10/10 Exceptional
A fabulous stay right in the heart of the park. The staff and service were really excellent. They made it a real home from home. Highly recommended
Verified traveler
3-night trip