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Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

5.0 star property
Adults-only beachfront hotel with spa, near El Camaleón Mayakoba Golf Course

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Photo gallery for Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Relax by the calm pool surrounded by palm trees and lounge chairs under a pergola.
Property video
Relax by the oceanfront pool surrounded by lush tropical plants and a palm tree.
Relax in a serene bathroom with a bathtub, stone wall, and wooden partition.
Practice yoga on a serene deck overlooking the water.
Viceroy Riviera Maya, a Luxury Villa Resort offers an indulgent escape near Playa del Carmen Main Beach. Relax on the white sand beach or unwind with a massage at Wayak Spa, then enjoy breakfast or dinner at one of the two on-site restaurants. With yoga classes and fitness classes available, guests can stay active while also enjoying time in the garden or library.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Separate sitting area
  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Espresso maker
$634 nightly
The total price is $770
Sep 5 - Sep 6
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Signature Villa (with Private Plunge Pool and Deck)

Relax by the pool surrounded by lush tropical vegetation and large rocks.

Signature Villa (with Private Plunge Pool and Deck)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Beachfront (with Private Pool and Deck)

Relax in a serene setting with a hammock suspended over a hot tub, surrounded by lush greenery and palm trees.

Villa, Beachfront (with Private Pool and Deck)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 1668 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa (with Private Plunge Pool and Deck)

Relax by the pool surrounded by lush vegetation, featuring a curved edge and stone deck.

Royal Villa (with Private Plunge Pool and Deck)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 968 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed (with Private Plunge Pool)

Relax by the serene pool surrounded by lush tropical foliage and palm trees.

Luxury Villa, 1 King Bed (with Private Plunge Pool)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 968 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Viceroy Villa with Private Plunge Pool and Deck

Relax in a serene outdoor space with a thatched-roof structure, comfortable seating, and a small pool surrounded by lush greenery.

Viceroy Villa with Private Plunge Pool and Deck

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 1668 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

Relax by the serene pool surrounded by lush tropical foliage and palm trees.

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 968 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Two Level Villa with Large Private Pool

Relax on the spacious balcony overlooking the pool surrounded by lush greenery and palm trees.

Ocean View Two Level Villa with Large Private Pool

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 2809 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Villa (with Private Plunge Pool)

Relax in a serene hot tub area surrounded by lush greenery and a comfortable lounge chair.

Premium Villa (with Private Plunge Pool)

Highlights

Furnished patio
Separate sitting area
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 1668 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 6 min walk - 0.6 km
  • Gran Coyote Golf - 3 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Quinta Avenida - 8 min drive - 5.7 km
  • Playa del Carmen Main Beach - 9 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive
  • Tulum Intl. Airport (TQO) - 109 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.2 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Amaranto - ‬5 min drive
  • ‪Alberca - Pool - ‬6 min drive
  • ‪Privilege Lounge - ‬5 min drive
  • ‪Piano Bar - ‬6 min drive
  • ‪Buffet Sunset - ‬18 min walk

About this property

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

At Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Marea Restaurant, one of 2 restaurants, serves Mexican cuisine and is open for dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Lessons/classes/games

Pilates
Yoga

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 41 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 13
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (up to 20 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 8 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private plunge pool
  • In-room massage
  • Furnished patio
  • Separate sitting area

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Wayak Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

La Marea Restaurant - This restaurant specializes in Mexican cuisine and serves dinner only.
Coral Restaurant + Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: 13.21 percent of room rate

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 35 to 50 per person
  • Airport shuttle service is offered for an extra charge of USD 348 per vehicle (roundtrip, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 136.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 8 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Riviera Maya Viceroy
Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
Viceroy Riviera Maya Hotel
Viceroy Riviera Maya Hotel Playa del Carmen
Viceroy Riviera Maya Playa del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Viceroy Riviera Maya Playa Del Carmen, Mexico
Viceroy Riviera Maya Resort Playa del Carmen
Viceroy Riviera Maya Resort
Tides Riviera Maya Resort
Ikal Del Mar
Tides Riviera Maya Hotel
Viceroy Riviera Maya Playa Del Carmen

Frequently asked questions

Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only offer free cancellation for a full refund?

Yes, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Yes, there's an outdoor pool.

Are pets allowed at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Yes, pets are welcome, with a maximum weight of 20 lbs per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Yes. Valet parking costs USD 8 per day.

Is airport shuttle service offered by Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Yes, an airport shuttle is available. The charge is USD 348 per vehicle roundtrip.

What are the check-in and check-out times at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only and nearby?

Have fun with activities like cycling, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only also has private plunge pools and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views.

Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only have any outdoor private spaces?

Yes, every room features a private plunge pool and a furnished patio.

What's the area around Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only like?

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is located a short 17-minute walk from Playa Xcalacoco.

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Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Villa
Spa
Live music
Couples
Restaurant
Honeymoon

What guests liked

  • Private pools and outdoor showers were a highlight of the stay, providing a relaxing and tranquil experience. (6 reviews)
  • The spa at this property offers wonderful and outstanding massage treatments. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Super friendly staff who took care of us, very peaceful getaway, amazing food and drinks
Anant, 4-night trip

10/10 Excellent

The food was very very good, every night we ate at the resort it was top tier. Staff was amazing, all super friendly and helpful through the whole stay. Prepare for feather pillows, comfortable but different if you’re not used to them. Over top tier experience.
Justin, 7-night trip

10/10 Excellent

clean, beautiful, and the service is amazing. Every worker went above and beyond
Grace, 4-night trip

10/10 Excellent

I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place!
Sarah, 4-night trip

10/10 Excellent

Beautiful property and amazing staff!
Leanne, 3-night trip

10/10 Excellent

Very relaxing and remote
Sam, 4-night trip

10/10 Excellent

This is probably one of the nicest and most accommodating hotels i’ve ever stayed at.
Jose, 1-night trip

10/10 Excellent

The villa was beautiful and the staff was so friendly.
jeanne Margaret, 4-night trip

10/10 Excellent

Beautiful, relaxing and excellent staff
Chris, 4-night trip

10/10 Excellent

We seldom stay on property when we travel, choosing to venture out and explore. This trip, our plans were different. We just needed to chill and we’re so happy we chose The Viceroy to do so. The property is incredible. The villas are private and intimate. Natural vibes all around. But two specific things were just outstanding and noteworthy. Firstly, the food. Everything we ate was remarkable. Like trying to deconstruct the ingredients so we could cook it at home remarkable. In four days of meals there wasn’t a single thing we ate, or sipped, that wasn’t delicious. But above all was the service. The staff was incredibly friendly, helpful and so attentive that it elevated our experience beyond our expectations. We felt the love. 10/10. We’ll be back again.
Ronald, 4-night trip

10/10 Excellent

Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful.
Jackie, 5-night trip

10/10 Excellent

The villas are a dream and the walk path to the pool with access to the beach is just a dream.
Linda I, 3-night trip

10/10 Excellent

Everything was perfect and beautiful. Me and my wife loved it. We will definitely come back.
Efren, 6-night trip

10/10 Excellent

Great staff set the viceroy apart. Beach front location.
David, 4-night trip

8/10 Good

Great place out of the busy city

This hotel is quaint and adorable for a quiet couples trip. The staff and service is impeccable. They are so very kind and attentive to every detail. The villas and very private and the grounds are lush jungle and really lovely
natalie, 4-night trip

10/10 Excellent

Very nice experience. The staff was fantastic!
Gina, 4-night trip

10/10 Excellent

The resort is quiet and hidden for those looking for privacy. The facilities and amenities were top notch and well taken care of; the staff were friendly and attentive. Highly recommended.
CHIA-TENG, 7-night trip

4/10 Poor

My husband and I went for our 2 year wedding anniversary. It was not for us, and we would not go back or recommend it. We ended up changing our flight and leaving a day early, that is how uncomfortable we were. The biggest issue for us was that we did not feel comfortable relaxing inside of the rooms, even in the beachfront villa we ended up upgrading to, hoping that the issues in our first, smaller villa wouldn’t persist. Unfortunately they did - and by they I mean the cockroaches in the bathroom. This is unacceptable to us in a luxury resort that charges a $1600 card hold along with a $200+ non refundable tax at check in. All of the rooms at the resort are on the ground level, which probably accounts for a lot of the wildlife you will see in your rooms, including large spiders and a lot of mosquitoes. My husband and I are still recovering from the bites a week later as I write this review. The rooms roofs are thatched like island huts, so besides what also may be living up there, when a storm hits the roof degrades and sprays the thatch all around the room and bed. Playa del Carmen is suffering from the sargassum issue, it is really bad. You cannot swim in the ocean and it smells terrible. The best part of the hotel is the pool, but you are only there for a couple hours max a day. And you must watch two men with small wheelbarrows works tirelessly in the heat as they attempt to pick up the seaweed and haul it away from the beach past you by the pool. It’s depressing.
thatched roof with rusty air vents
cockroach on bathroom window
beach with brown water from sargassum
Taylor, 5-night trip

10/10 Excellent

The staff at the Viceroy is unbelievable! Best experience at a resort I have ever had! My wife and I went here for our honeymoon and we could not be happier with our experience!

6/10 Okay

Very much a Private facility
Gregory Alexander, 6-night trip

10/10 Excellent

My Dream Birthday

We did The Best Choice with Viceroy! Incredible Rooms, The Best Service, the Spa is a Other Nivel Nice Beach and Beautiful View, Excellent food, The Service in the Beach Wowwww, We come back Soon!
Take Breakfast in the pool
Jaime, 3-night trip

6/10 Okay

The staff wants to suck your blood , not friendly at all.
hussein M, 6-night trip

8/10 Good

I just got home from Viceroy last night - I loved the quiet atmosphere of the resort, but at times it seemed too quiet. I’m not sure if it was the time of year I went, but there was at most 3 other people out at the pool/beach. It was raining off and on, so maybe that’s why too. Otherwise, the service and staff were amazing and went above and beyond every single interaction. The walking distance from my room to the common areas was not bad at all and the hotel has many umbrella stations around for when it is raining. There are a lot of animals, granted it is in the jungle, but there were multiple around the plunge pool, very frequently throughout the day. The food and drinks were okay, not bad, but I have had better at other resorts. Overall, I would go back, but maybe a different time of year with (hopefully) better weather since it rained literally every day of my stay.
Cassandra, 4-night trip

10/10 Excellent

The setting is tranquil, the villas are well designed, very large, and private. The staff are incredibly attentive, polite, personalble, intuitive, professional and take pride in what they do. This was a one week getaway for my wife and I to celebrate her birthday and generally unwind. This is our 8th time to the area and our taste has evolved from the big resorts that cater to everyone to the small boutique resorts such as Viceroy. We appreciate the personal attention we received by all, from Alberto's welcome upon arrival, to Christina and her teams perfection in the kitchen, to sommelier Carlos(1)' expertise, with waiters Pablo & Carlos(2)' attention (honorable mention to Mario) in the main dining restaurant "La Marea". Abner, Victor, Jesus, and Fransisco were spot on in the "Coral Restarurant & Bar". Jose, Juan, and Pepe were kickin' it poolside with snack, lounger, sunglass, chilled towel, and drink service. We'll not soon forget the salsa dance lessons put together by Alberto & Carla just for my wife on her birthday, from a simple mention my wife made to Pablo and Carlos a day prior. I don't know how we're going top this one... perhaps only by a second visit.
Blair, 7-night trip

10/10 Excellent

The grounds are beautiful and our room couldn't have been better. The private plunge pool and outdoor shower were so relaxing. We stayed 8 days and had all meals but one at Viceroy - the food was fabulous. The beach is beautiful but rocky at the shore line. The staff and service are first rate. Every request was taken care of immediately! Playa Del Carme in an easy 15 cab ride away with lots to see. Many excursions are available but we came to just take it easy and didn't try any. I HIGHLY recommend Viceroy and hope to go back.