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Waldorf Astoria Riviera Maya

5.0 star property
Cancun beachfront resort with 3 restaurants and spa

Choose dates to view prices

Photo gallery for Waldorf Astoria Riviera Maya

2 outdoor pools
Lobby
2 outdoor pools
Exterior
Terrace/patio
Escape to Waldorf Astoria Cancun, a luxury oceanfront resort where blissful relaxation awaits. Unwind by the firepit or enjoy yoga classes at the 24-hour gym; indulge in rejuvenating spa treatments and savor meals at any of its 3 on-site restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Non-smoking
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Pool bar
  • 24-hour room service
  • Conference center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • 2 bedrooms
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
$542 nightly
The total price is $644
Sep 23 - Sep 24
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 2 Queen Beds, Oceanfront

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 675 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | 2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Presidential Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 1680 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View, Corner

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Ocean View, Corner

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 1680 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View

View from room

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 1680 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 675 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Ocean Front (Connecting Room)

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

2 Bedroom Ocean Front (Connecting Room)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, (Swim up)

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, (Swim up)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 675 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 1035 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Oceanfront (Connecting Room)

View from room

Suite, 2 Bedrooms, Oceanfront (Connecting Room)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 675 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, (Master Suite, Swim up)

55-inch flat-screen TV with satellite channels

Suite, (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1680 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, (Swim up)

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, (Swim up)

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 675 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 675 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Amai)

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (Amai)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (Riviera)

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (Riviera)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • Ocean view
  • Sleeps 10
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

2 bedrooms, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 678 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

View from room

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • 678 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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Total with taxes and fees
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About the neighborhood

Map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580

What's nearby

  • Xoximilco - 11 min drive - 7.4 km
  • Moon Palace Golf Club - 12 min drive - 8.1 km
  • Riviera Cancun Golf Resort - 21 min drive - 14.0 km
  • Puerto Morelos Beach - 22 min drive - 19.6 km
  • Petempich Bay - 25 min drive - 16.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Cozumel Intl. Airport (CZM) - 31.2 miles/50.2 km

Restaurants

  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬15 min drive
  • ‪Boulangerie - ‬14 min drive
  • ‪Gourmet marché - ‬16 min drive

About this property

Waldorf Astoria Riviera Maya

With access to onsite kayaking, Waldorf Astoria Riviera Maya is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and mani/pedis. Dining choices include 3 restaurants and the bar/lounge is a great place to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness center, and a steam room. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 173 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 51 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Paddleboard on site

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Paddleboard on site
  • Snorkeling nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Paddleboard on site

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Steam room
  • Banquet hall
  • Firepit
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Braille signage
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Private plunge pool

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-time cleaning fee of MXN 1000

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Waldorf Astoria Cancun
Waldorf Astoria Riviera Maya Resort
Waldorf Astoria Riviera Maya Cancun
Waldorf Astoria Riviera Maya Resort Cancun

Frequently asked questions

Does Waldorf Astoria Riviera Maya offer free cancellation for a full refund?

Yes, Waldorf Astoria Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Waldorf Astoria Riviera Maya?

Yes, there are 2 outdoor pools.

Are pets allowed at Waldorf Astoria Riviera Maya?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 51 lbs per pet. There's a charge of MXN 1500 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Waldorf Astoria Riviera Maya?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Waldorf Astoria Riviera Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Waldorf Astoria Riviera Maya and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Waldorf Astoria Riviera Maya also has private plunge pools and a 24-hour fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Waldorf Astoria Riviera Maya?

Yes, there are 3 onsite restaurants.

Does Waldorf Astoria Riviera Maya have any outdoor private spaces?

Yes, every room features a private plunge pool.

What's the area around Waldorf Astoria Riviera Maya like?

Waldorf Astoria Riviera Maya is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Waldorf Astoria Riviera Maya Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Beach
Lobby
Drinks
Children
Entertainment
Spa

Reviews

4/10 Fair

Not going back

Terrible hotel. Needs maintenance. Needs service needs people
CHRISTIAN, 3-night trip

10/10 Exceptional

Can’t wait to go back
Christopher P, 4-night trip

10/10 Exceptional

Great spot
Jason, 3-night trip

10/10 Exceptional

This was a great property staff was attentive resort was beautiful no complaint will defenitly return again
Gustavo, 2-night trip

10/10 Exceptional

Property and staff are great but nothing around the hotel.
David, 4-night trip

10/10 Exceptional

Beautiful , luxurious property and amazing pools. Dinners were great with live music every night. Would go back again!
Jacqueline, 3-night trip

10/10 Exceptional

It’s great for a short getaway
Priyanga, 4-night trip

10/10 Exceptional

Impeccable service. Wonderful food Beautiful private location
claudia, 1-night trip

10/10 Exceptional

Absolutely stunning resort with superior service, Shout out Manuel, Marya, Allen, Samuel, Marco, Alejiro, Laura and Ana and the spa team.
CHERRI, 3-night trip

10/10 Exceptional

Incredible staff!
Carly, 2-night trip

10/10 Exceptional

Everything was great, except there was no shade at the pool unless you rented a cabana for $200. There was a ton of weeds on the beach. Beautiful property.
Amy, 3-night trip

10/10 Exceptional

10/10 best service and great food. Will definitely stay at this hotel again.
Erica, 3-night trip

10/10 Exceptional

Amazing
Nagi, 1-night trip

10/10 Exceptional

Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Sally, 5-night trip

10/10 Exceptional

Service and staff were amazing.
Theodora, 6-night trip

10/10 Exceptional

Fantastic service
Girish, 1-night trip

10/10 Exceptional

Very clean place. Excellent staff service.
Seok Woo, 3-night trip

10/10 Exceptional

Best hotel ever
Arash, 2-night trip

10/10 Exceptional

Customer service was excellent and the grounds were kept very neat and clean.
Sommer, 3-night trip

10/10 Exceptional

Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
James, 4-night trip

10/10 Exceptional

Great, luxurious property! Staff was very personable and helpful. The Spar assistant before my session is a gem even the therapist did a great job!
Theresa, 4-night trip

10/10 Exceptional

Excellent
zaid, 6-night trip

10/10 Exceptional

The hotel was beautiful! The amenities and restaurants were top notch, but there are only three restaurants on site - one of which is very spendy so you’ll likely not dine there nightly…this leaves really two places for dinner if you’ll stay as long as we did (7 days). Don’t let other reviews about the beach deter you, we loved the beach. The seaweed was there but not a big deal and the water was so nice and warm. We went daily :) The staff were honestly the best part about the stay, they were some of the most (if not the most) accommodating group of people I’ve encountered at a hotel. The level of attention and enthusiasm during our stay was just incredible. Thank you especially to Antonio the amazing bellman, Karen at the concierge, Patricia (Patty) out in the pool area and Irvin at Jao. You all went the extra mile always. We appreciate you making our stay so enjoyable. Thank you!
Demira, 7-night trip

10/10 Exceptional

10 out of 10, AMAZING…

This hotel was the BEST place I have ever been. EVERYTHING was perfect, I will be back.
Dawane, 3-night trip

10/10 Exceptional

Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away.
Nicole, 5-night trip