Quality Inn & Suites

2.5 star property
City-center Lubbock hotel with indoor pool

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, WiFi, bed sheets
Lobby
Desk, iron/ironing board, WiFi, bed sheets
Desk, iron/ironing board, WiFi, bed sheets
Indoor pool
Welcome to Quality Inn & Suites, where comfort and convenience blend seamlessly. Begin your day with a breakfast buffet, unwind in the spa tub or indoor pool, then connect with work at the business center. With coffee and tea always available in the lobby and luggage storage for peace of mind.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • WiFi in the lobby
  • Fitness center
  • Hot tub
  • Business center
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$51 nightly
The total price is $58
Jul 6 - Jul 7
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking (Lower Floor)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
5828 I 27 S, Lubbock, TX, 79404

What's nearby

  • Buddy Holly Center - 4 min drive - 5.3 km
  • Texas Tech University - 6 min drive - 6.8 km
  • United Supermarkets Arena - 8 min drive - 8.6 km
  • University Medical Center - 8 min drive - 10.9 km
  • Covenant Lakeside Hospital - 8 min drive - 7.5 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪Dairy Queen - ‬4 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬2 min drive
  • ‪China Star Asian Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive

About this property

Quality Inn & Suites

Quality Inn & Suites puts you within a 10-minute drive of Texas Tech University and Buddy Holly Center. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 66 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5 AM
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free wired internet and WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9
  • WiFi is available in public areas for USD 9 (rates may vary)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Quality Inn & Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Quality Inn & Suites and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quality Inn & Suites also has a fitness center.

What's the area around Quality Inn & Suites like?

Quality Inn & Suites puts you in the heart of Lubbock. Popular attractions include Texas Tech University, which is 6 minutes away by car.

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Quality Inn & Suites Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Refrigerator
Couch
Hot Tub
Bathroom
Food
Children

Reviews

6/10

The hotel was nice but there were ants in our room.
1-night trip

10/10

Very nice girl that works at night, she was very helpful and friendly. Thank you
1-night trip

8/10

Everything was fine except the couch was stained and nasty and had food particles on it. One towel in the bathroom appeared soiled.
1-night trip

8/10

It was ok. The food was good. In our room the 2 lights between the bed did not work. The exhaust fan in the bathroom did not work.
2-night trip

4/10

Way overprised! Breakfast was not edible. Room was okay, except for the shower. Could not get any hot water out of it....just barely warm.
2-night trip

10/10

Clean, comfortable, quiet, the workers are kind and friendly.
7-night trip

4/10

The hotel was not the beast our room had an old smell to it! It was dirty! Our bathroom door was broken and could not close it all the way without it getting stuck. Went to take our kid to swim almost all the chairs were broken in there and the hot tub did not work! The patio that was attached to the pool outside was filthy full of beer cans! Our beds were okay woke up with a sore back! Definitely not be staying there again
1-night trip

4/10

The blankets were ripped and stained. The fold out couch mattress was horribly stained. So nasty couldn't even use it. The blanket had blood stains. The hotel it's self otherwise is nice and affordable if they would just put more into the little things in the room that was easily fixable. Also the front desk customer is horrible. The ladies are rude and very uninviting. I always stay at comfort in or quality inn when traveling because they are affordable and always clean and great service. This one was a disappointment.
1-night trip

2/10

Terrible , very dirty place
4-night trip

10/10

Great
1-night trip

4/10

The people were not very friendly. We booked because it had a pool. Our key didn’t work so they rekeyed ours. It still didn’t work and all they said was that we couldn’t use it. We told them that we got this hotel because of the working pool and didn't even apologize. We asked about getting a partial refund but they said no.
1-night trip

6/10

The lady at the front desk when we checked in was rude and didn’t even know where the rooms were. But the other staff was very nice and friendly.
1-night trip

10/10

Great stay!
2-night trip

6/10

Room service is good and breakfast is awesome
1-night trip

10/10

Very clean and good service
2-night trip

10/10

Great stay
1-night trip

2/10

One the website it states pet friendly. At time of check in we were told no pets we lost our money on the room. We won’t be back !
1-night trip

6/10

Night staff was on the phone with a friend entire time while checking us in. Did not explain anything i had to ask about breakfast and pool hrs. Morning staff was chatting amongst themselves but polite when a guest came up. Place is average but cheap. Also for a while was the only place with a working jacuzzi.
2-night trip

6/10

Average
5-night trip

2/10

The room was disgusting the mattress has huge nasty brown stains and the pool water smelled nasty and had bugs floating in it. I didn’t even stay the night I just went to another hotel
1-night trip

2/10

Room was horrible broken lights water was leaking from restroom,floor was wet, restroom light was broken
1-night trip

10/10

Nice cozy quiet place to relax breakfast was good as well.
1-night trip

2/10

I didn’t stay at this hotel. I checked in and when I got to my room the curtains were ripped, the lights didn’t work, the bed was hanging half off the bed. And there was stains everywhere. There was a lot of broken down beat up cars parked outside of the hotel as well the service was horrible. I asked for a refund and they told me they could only refund $40 even though I didn’t stay any of the nights ….
2-night trip

2/10

My room had no AC! They came to place us on a new room that wasn't cleaned yet
2-night trip

8/10

Everything was great except the fact that when my husband got off work and asked for towels he was rudely and quickly told we don't have any. We forgot to ask for towels that morning and stayed for 3 days, but the night male front desk person could have been more accommodating. Other than that breakfast was great and other staff were very helpful.
2-night trip