In the heart of Bishophill, Malmaison York offers a luxurious retreat close to York Minster and City Walls. Indulge in spa treatments like aromatherapy or unwind with a cocktail at the bar, then enjoy English breakfast or dine at the restaurant.
Malmaison York offers a great location, putting you within just a 10-minute walk of York Minster and Shambles. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. This eco-certified hotel is also just a 5-minute drive from Jorvik Viking Centre and York Racecourse. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English
At a glance
DONE
Hotel size
150 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Onsite self parking (GBP 27.50 per night)
Onsite parking limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
20-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Chez Mal Brasserie - Onsite restaurant.
Sora Sky Bar - Onsite sushi bar. Open select days.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 27 for adults and GBP 13 for children
Late check-in between 11:00 AM and 2:00 PM can be arranged for an extra charge
Renovations and closures
The following facilities are closed on Monday and Tuesday:
Bar/lounge
Full-service spa
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self parking costs GBP 27.50 per night
Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York
Frequently asked questions
Does Malmaison York offer free cancellation for a full refund?
Yes, Malmaison York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison York?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison York?
Yes. Self parking costs GBP 27.50 per night. Parking spots may be limited.
What are the check-in and check-out times at Malmaison York?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Malmaison York and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Malmaison York?
Yes, there are 2 onsite restaurants.
What's the area around Malmaison York like?
Malmaison York is in Bishophill, a short 4-minute walk from York Station and 6 minutes' walk from York Minster. Our travelers say the local area is very central.
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Malmaison York Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Food
Restaurant
View
Shower
Bar
What guests liked
Breakfast was consistently described as excellent, with many guests praising the quality, choice, and cooked-to-order options. (75 reviews)
The property's restaurants and bars offered excellent dining experiences with great food, friendly staff, and good value for money. (18 reviews)
The gym was excellent and a highlight of the stay. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 26, 2025
Malmaison Great hotel
We had the standard room which was fine nice and clean, bed very comfy, roof bar and food on roof bar was delicious, all staff in hotel were super friendly, breakfast was amazing, worth every penny. Will definitely stay here on our next visit to York👍
Gillian
Gillian, 2-night trip
10/10 Exceptional
Jul 26, 2025
Great overall stay.
Loved our two night stay. Lovely room, bar and breakfast areas. Rooftop bar was an added bonus. Breakfast was really lively and all sraf very attentive. Great location. Would highly recommend.
Christopher
Christopher, 2-night trip
10/10 Exceptional
Jul 11, 2025
Fantastic hotel and staff, will be bringing my family here in the future for sure. Excellent.
JODY
JODY, 1-night trip
10/10 Exceptional
Jun 21, 2025
Great hotel in fab location in York . Always love this hotel with fabulous rooftop terrace
Katy
Katy, 1-night trip
10/10 Exceptional
Jun 25, 2025
Superb as always, great value for money
Joe
Joe, 1-night trip
10/10 Exceptional
Jun 4, 2025
Wonderful stay the staff were very helpful nothing to complain about thank you
Jean
Jean, 1-night trip
10/10 Exceptional
Apr 13, 2025
Loved this hotel - perfect location & beautiful hotel
Pauline
Pauline, 1-night trip
2/10 Poor
Jul 15, 2025
Stay in The Grand
Hotel is not as advertised, facilities cannot be used as displayed. Attitude is poor from staff members; should’ve stayed in The Grand.
George
George, 1-night trip
10/10 Exceptional
May 6, 2025
Lovely hotel
Lovely hotel … really friendly staff
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
Jun 29, 2025
Comfortable and convenient.
Very comfortable and convenient hotel. Easy to walk to from the railway station. Easy also to walk onto York centre to do tourist attractions. Loved the restaurant on the roof terrace. The downstairs restaurant was also excellent for dinner and for breakfast. We paid a little more for a club room which had a generous seating area and a city view.
Verified traveler
7-night trip
10/10 Exceptional
Apr 18, 2025
Lovely hotel, staff and breakfast
Lee
Lee, 1-night trip
10/10 Exceptional
May 18, 2025
Malmaison a great place to stay!
I love Malmaison - you know what to expect and the standard is always great. We always stay here when we come to York, it never disappoints
Michelle
Michelle, 1-night trip
10/10 Exceptional
Jun 21, 2025
It was lovely! Nothing else to say really.
Catherine
Catherine, 1-night trip
10/10 Exceptional
May 26, 2025
Top hotel
Probably the best hotel room I've stayed in while in York. Very well furnished, spotlessly clean. Very professional and helpful staff
Graham
Graham, 1-night trip
10/10 Exceptional
Mar 27, 2025
Good room with helpful staff
Excellent breakfast
Bryan
Bryan, 1-night trip
10/10 Exceptional
Apr 25, 2025
Great location
Excellent location, near to train station and town centre. Club room ideal. Roof terrace good. Would definitely stay again.
Rachel
Rachel, 1-night trip
10/10 Exceptional
Jun 5, 2025
everything was good other than no free parking.
Tianlai
Tianlai, 1-night trip
10/10 Exceptional
Apr 15, 2025
Very friendly staff. Clean and very comfortable room.
Karen
Karen, 2-night trip
10/10 Exceptional
Apr 29, 2025
Birthday Break
Stayed on a Saturday and Sunday night for my girlfriends birthday, we always stay at this hotel and again it was great break away.
Darren
Darren, 2-night trip
10/10 Exceptional
Apr 15, 2025
Loved the location—it’s a ten minute walk to the Shambles. Love the aesthetic of Malmaison—arty, modern, chic, yet comfortable. Amazing service and food in the grill, too.
Claudia
Claudia, 1-night trip
8/10 Very good
Apr 17, 2025
Great hotel in York
Very nice modern hotel in the centre of York. Rooms are nice, although as with most hotels now the lighting is limited. Breakfast was very good - cooked to order.
Charles
Charles, 1-night trip
6/10 Good
May 25, 2025
Average hotel for price but not awful.
Hotel was okay, staff appear unhappy, room lighting is a bit too dim for getting ready. We have experienced better quality for less, but you are paying for the location not quality.
Verified traveler
1-night trip
10/10 Exceptional
May 18, 2025
Cared for in beauty
Friendly staff, spotless room, and top-notch cleanliness throughout – felt genuinely cared for from check-in to check-out. Would gladly return!
Thomas
Thomas, 1-night trip
10/10 Exceptional
Apr 22, 2025
Very nice and convenient hotel with l lovely rooftop bar. We walked everywhere !
Sarah
Sarah, 1-night trip
10/10 Exceptional
Mar 21, 2025
Strongly recommend for an anniversary
Lovely hotel and they really made it special for our anniversary