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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Jacksonville hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Lobby
Exterior
In Southside, Tru by Hilton Jacksonville South Mandarin offers a vibrant atmosphere with a free breakfast buffet, 24-hour gym, and arcade/game room. Guests can unwind at the outdoor pool or stay connected with in-room WiFi and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Gym
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/game room
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is $111
includes taxes & fees
$98 per night
May 12 - May 13

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk chair
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room business center

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business center

Basic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk chair
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business center

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 930 reviews
The price is $135
includes taxes & fees
$119 per night
Apr 27 - Apr 28
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About the neighborhood

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • Jacksonville Naval Air Station - 9 min drive - 11.4 km
  • Orange Park Mall - 11 min drive - 12.4 km
  • St. Johns Town Center - 17 min drive - 20.7 km
  • University of North Florida - 17 min drive - 25.0 km
  • EverBank Stadium - 20 min drive - 20.3 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
  • Jacksonville International Airport (JAX) - 37 min drive
  • Jacksonville Station - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

At Tru by Hilton Jacksonville South Mandarin, you'll be within a 10-minute drive of Jacksonville Naval Air Station. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Fence around the pool

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 21
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 80.63 per accommodation (may vary based on length of stay)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin offer free cancellation for a full refund?

Yes, Tru by Hilton Jacksonville South Mandarin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Jacksonville South Mandarin?

Yes, there's an outdoor pool.

Are pets allowed at Tru by Hilton Jacksonville South Mandarin?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Jacksonville South Mandarin?

Yes, there's free self parking.

What are the check-in and check-out times at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Tru by Hilton Jacksonville South Mandarin?

No, this hotel doesn't have a casino, but bestbet Orange Park (8-min drive) is nearby.

What is there to do at Tru by Hilton Jacksonville South Mandarin and nearby?

Tru by Hilton Jacksonville South Mandarin has an outdoor pool and a 24-hour fitness center, as well as an arcade.

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Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Lobby
Location
Shower
Coffee
Bathroom
Amenities

What guests liked

  • Breakfast was a highlight with delicious options including hot pancakes, eggs, sausage, and a variety of juices. (45 reviews)
  • The pool area was clean and well-maintained, providing a great amenity for guests. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Convenient and clean hotel

Beautiful hotel with comfortable rooms and a convenient location. Served purpose well and checkout time of noon is wonderful!
1-night trip

10/10 Exceptional

Lovely stay

I was visiting with my family and it was really good place to stay. Felt really secured in this location. Every one there was nice
Entela, 2-night trip

10/10 Exceptional

Very pleased

Burnt out from a long day on the road, this Tru by Hilton was a real treat for us. The woman at the desk was very friendly & helpful. The lobby was nicely lit and very clean. Our room was clean and nice. We don’t usually stay with this chain but this location left a great impression on us.
Margaret, 1-night trip

6/10 Good

Jacksonville

Rooms were a little outdated. Breakfast was good and staff were nice, polite and engaging.
Adolph D, 1-night trip

10/10 Exceptional

Good breakfast, spacious rooms and cleanliness
Krishnakant, 1-night trip

10/10 Exceptional

Will be my go to hotel!

Everything was wonderful! Clean, friendly and good coffee all day long! My dog also gives this hotel 2 paws up!
Angela, 4-night trip

10/10 Exceptional

My family and I love this hotel always clean and safe
Danaelle, 1-night trip

10/10 Exceptional

Super clean! Really nice room and nice hotel. A great stay
Denesse, 1-night trip

10/10 Exceptional

Great Hang in Jacksonville when visiting family!

Come to Jacksonville to visit our son and grandkids and we love staying at this TRU! So comfortable!
James, 3-night trip

10/10 Exceptional

great new hotel
Denys, 2-night trip

8/10 Very good

Nice place

It was really nice the front desk was AMAZING very nice too. They recommend really good resturants to go. The breakfast station was good as well. Only thing was the smell, especially on the hall ways smelt musty and kinda like cigarettes mainly musty.
Geezella, 1-night trip

10/10 Exceptional

Very clean and nice rooms! Recommend! Nice breakfast as well.
1-night trip

10/10 Exceptional

Clean and good
Uran, 2-night trip

8/10 Very good

Good value for the money
Clayton, 1-night trip

10/10 Exceptional

Very nice and clean hotel. Olivia at the front desk is personable and friendly. Love that I got a text a little bit after getting to my room to be sure everything was OK.
Angela, 1-night trip

8/10 Very good

Great stay

Overall a great stay! The only complaint would be the not so comfy beds and pillows. I ended up with a neck ache each night.
Kristina, 4-night trip

10/10 Exceptional

Very Welcoming

Could not have been better, from the welcoming staff to the breakfast!
Carol, 1-night trip

10/10 Exceptional

Excellent place to stay 👍
Oscar, 2-night trip

10/10 Exceptional

Great location!
Ray Anthony, 1-night trip

10/10 Exceptional

Great location
Hosea, 4-night trip

10/10 Exceptional

Clean, friendly and close to the Naval Base.
KAYE, 2-night trip

10/10 Exceptional

Hotel is in a very quiet area, and very accessible to the main road which has tons of dining and shopping options. Hotel employees were very friendly and helpful. This is the third time I’ve stayed here and consider it my home away from home.
Marianne, 4-night trip

10/10 Exceptional

The place was clean and the breakfast was great.
David, 2-night trip

10/10 Exceptional

Great stays!! came back twice, everything was great
Ngan, 3-night trip

10/10 Exceptional

Great
Beatriz, 1-night trip