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Canopy by Hilton Hangzhou West Lake

4.5 star property
Luxury hotel with restaurant, connected to a shopping center, near West Lake

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Photo gallery for Canopy by Hilton Hangzhou West Lake

Lobby
Lobby
Deluxe Room, 1 King Bed, Lake View | 1 bedroom, premium bedding, down comforters, minibar
Outdoor banquet area
Restaurant
Experience the revitalized charm of Canopy by Hilton Hangzhou West Lake near West Lake. Unwind in the garden, indulge in a coffee at the coffee shop, and explore Wushan Night Market or Qinghefang Old Street. With free self parking and tour/ticket assistance, this hotel offers a blend of comfort and convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
$108 nightly
The total price is $114
Sep 22 - Sep 23
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Business Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Business Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Outdoor play area
Soundproofed
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | View from room

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 398 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Living area | 52-inch LCD TV with cable channels, TV

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Premium Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Single Room, 1 King Bed

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

3 restaurants, breakfast served

Sofitel Hangzhou Westlake

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 471 reviews
$99 nightly
The price is $105
Sep 22 - Sep 23
Total with taxes and fees
Sofitel Hangzhou Westlake
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About the neighborhood

Map
2 Guohuo Road, Hangzhou, 310001

What's nearby

  • West Lake - 1 min walk - 0.2 km
  • Wushan Night Market - 8 min walk - 0.8 km
  • Wulin Square - 2 min drive - 2.2 km
  • Hangzhou Tower Shopping Mall - 2 min drive - 2.5 km
  • Qinghefang Old Street - 3 min drive - 2.2 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive
  • Hangzhou Railway Station (HZD) - 9 min drive
  • Hangzhou Station - 9 min drive
  • East Railway Station (East Square) Station - 17 min drive
  • Longxiangqiao Station - 11 min walk
  • Ding'an Road Station - 12 min walk
  • Chengzhan Station - 18 min walk

Restaurants

  • ‪伍子面馆 - ‬1 min walk
  • ‪汉堡王 - ‬2 min walk
  • ‪悦览树 Reading Tree Coffee - ‬2 min walk
  • ‪Greentea Something - ‬1 min walk
  • ‪大肆撸串 - ‬2 min walk

About this property

Canopy by Hilton Hangzhou West Lake

Canopy by Hilton Hangzhou West Lake offers a fantastic location, putting you just steps from West Lake. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden. Public transportation is just a short walk: Longxiangqiao Station is 11 minutes and Ding'an Road Station is 12 minutes.

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Lockers available
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CNY 138 per person

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Canopy By Hilton Hangzhou West
Canopy by Hilton Hangzhou West Lake Hotel
Canopy by Hilton Hangzhou West Lake HANGZHOU
Canopy by Hilton Hangzhou West Lake Hotel HANGZHOU

Frequently asked questions

Does Canopy by Hilton Hangzhou West Lake offer free cancellation for a full refund?

Yes, Canopy by Hilton Hangzhou West Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Canopy by Hilton Hangzhou West Lake?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Canopy by Hilton Hangzhou West Lake?

Yes, there's free self parking.

What are the check-in and check-out times at Canopy by Hilton Hangzhou West Lake?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Canopy by Hilton Hangzhou West Lake and nearby?

Canopy by Hilton Hangzhou West Lake has a 24-hour fitness center and a garden.

Are there restaurants at or near Canopy by Hilton Hangzhou West Lake?

Yes, there's an onsite restaurant.

What's the area around Canopy by Hilton Hangzhou West Lake like?

Canopy by Hilton Hangzhou West Lake is in Shangcheng, a short 1-minute walk from West Lake and 7 minutes' walk from Wushan Night Market.

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Canopy by Hilton Hangzhou West Lake Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location to visit the lake

Thank you Joey, great service
Daniel, 1-night trip

8/10 Very good

Hotel staff are friendly. Helped with transport arrangements to WuZhen. Hotel room is modern, clean and comfortable. Good location and surrounded by nearby shops and restaurants.
Trisha Lisa, 3-night trip

10/10 Exceptional

Love the design of the hotel and the location. Walking distance to West Lake, shopping and all the restaurants.
XIAO, 3-night trip

8/10 Very good

Good location for West Lake and accessing the general area. Bit hard to find if using Google however once we had our bearings it was easy enough. Would recommend to others looking for a convenient place to base themselves when visiting Hangzhou / West Lake
Caroline, 2-night trip

10/10 Exceptional

Feedback from my parents: excellent hotel, fancy, clean, and comfortable. Also it is very convenient, close to a lot of restaurants and walkable distance to the west lake.
Wei, 3-night trip

10/10 Exceptional

Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt.
Wen Chyi Michelle, 3-night trip

10/10 Exceptional

Location
Daolong, 2-night trip

8/10 Very good

Great Food and Nice Hotel

Excellent stay. Chef Jackie at Nattare restaurant is amazing. Must eat at the hotel.
Rishi, 1-night trip

6/10 Good

There are few flies in my room. The good thing was the front desk changed my room right the way and gave me the bigger room. I am happy they fixed the problem pretty quick!
JENNIFER WAI, 5-night trip

10/10 Exceptional

Nice New Hotel

Nice new hotel, very good value for it's location and the quality of the rooms, very nice touch on many details inside the rooms, I enjoy my stay very much, highly recommended, especially for young people
Hua, 1-night trip

10/10 Exceptional

It was an amazing stay in canopy by Hilton. The service and cleanliness were tip top! One of the cleaner actually helped me to fold my clothes, it’s my first encounter with such detailed cleaning, I gave her a tip for such amazing initiative .I didn’t like the breakfast buffet it is disappointing.
Reven, 5-night trip

6/10 Good

Canopy Hotel Westlake is a clean, modern hotel, conveniently located, in walking distance to Westlake and shopping area. The hotel is for young people with music, dance, and late night activities in the bar, sometimes loud music and singing, almost no lobby. one more thing, i booked a super king size room, but i got a corner room, small, irregular shape. i was not happy.
yunrong, 4-night trip

8/10 Very good

The hotel was clean and well staffed. Breakfast was decent, although nothing too special. Great location, walkable from the nearest subway station and close to the west lake. The atmosphere was catered more towards younger adults and couples.

10/10 Exceptional

Very innovative!! It’s like a hidden gem!
XING ZHONG, 2-night trip

4/10 Fair

Our stay at this property followed a stay at the grand hyatt in shanghai with river view abnd club access. The prices was the same, but the experience is worlds apart. First, the room was advertised as having a view of west lake. I guess it did, but it was a very fine sliver of a view of a remote west lake. In addition, the rooms were somewhat run down, the tile in the ahower was rough on the feet, the lobby/bar area was not only loud, but constant flashing lights that were incredibly annoying. Finally, when we checked in there was a serious push to hire their driver/car. We will definitely be going back to Hangzhou, but we definitely will not be staying here.
Edward, 3-night trip

8/10 Very good

The hotel is very modern, the room is very spacious. There is even Robert room service! Very convenient location. But there is an overnight bar across the street and it can get really noisy in early mornings. The car honks, people talking and laughing, woke me up every night.
Fangwei, 2-night trip

4/10 Fair

The room was so small that we paid for an upgrade
Gerald Teong Giap, 4-night trip

4/10 Fair

Super hot in the room

Room is hot like sauna, even when we adjust temperature to 20-22 degrees, room temp is still 26 degrees!! We informed the staff and they told us nothing can be done as air con is central control!! We were told to open the window!!! Or use the fan they provide. When we requested for change in the room, we were told that it will be the same and may be worse because other rooms, may not even be able to open the window!! It’s a terrible experience especially coming from Hilton and not other random hotel.
3-night trip

8/10 Very good

近西湖，近青年路格調很時尚，客房走廊似乎太昏暗
Mei Mei, 1-night trip

2/10 Poor

Nosie from the club nearby

You may hear noise in the midnight inside your room as there is a club next to the hotel.
2-night trip

8/10 Very good

Jing, 2-night trip

10/10 Exceptional

Ka Chun, 4-night trip

6/10 Good

paul, 1-night trip

8/10 Very good

magdalena, 3-night trip

10/10 Exceptional

Chi Ming, 1-night trip