Near Penrith Castle, North Lakes Hotel And Spa offers a tranquil retreat. Savor local flavors in the on-site restaurant or unwind with a massage at the spa. With an indoor pool, fireplace in the lobby, and helpful staff previous guests have loved.
North Lakes Hotel And Spa puts you within a 10-minute drive of Ullswater. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers love the helpful staff.
Languages
English, Polish, Ukrainian
At a glance
DONE
Hotel size
84 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's menu
Working away
Business center
Meeting rooms
Conference space (732 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1985
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Grab bar near toilet
Accessible bathtub
Room amenities
Be entertained
43-inch TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 to 19.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Christmas Day and New Year's Eve:
Dining venue(s)
Pool, spa, & gym (if applicable)
Facility access costs GBP 15 per person, per stay. Facilities include fitness facilities, a sauna, a spa, a hot tub, and a swimming pool.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith
Frequently asked questions
Does North Lakes Hotel And Spa offer free cancellation for a full refund?
Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at North Lakes Hotel And Spa?
Yes, there's an indoor pool.
Are pets allowed at North Lakes Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at North Lakes Hotel And Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at North Lakes Hotel And Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at North Lakes Hotel And Spa and nearby?
North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near North Lakes Hotel And Spa?
Yes, Penrith offers alfresco dining and local cuisine.
What's the area around North Lakes Hotel And Spa like?
North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle.
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North Lakes Hotel And Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Food
Spa
Breakfast
Lobby
Bed
Shower
Family friendly
What guests liked
The spa facilities were clean, luxurious, and provided a wonderful experience with great service. (18 reviews)
The gym facilities were great and well-equipped. (4 reviews)
Breakfast was consistently described as great, excellent, and delicious with a wide variety of options. (15 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 16, 2025
Lovely room, great service from all staff and the restaurant was excellent.
Stephen
Stephen, 2-night trip
10/10 Exceptional
Jun 20, 2025
Hotel Lake District
Stay was short arrived 11pm this time as stayed at this hotel a few times got to say I got a superb deal superior suite large room and bed very comfortable and clean and staff went out there way to make my stay pleasant and relaxed
Paul
Paul, 1-night trip
10/10 Exceptional
Apr 28, 2025
Very friendly staff, great service in restaurant, and great facilities.
Marilyn
Marilyn, 1-night trip
10/10 Exceptional
May 11, 2025
Excellent overnight stay at north lakes
Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again.
Jamie
Jamie, 1-night trip
10/10 Exceptional
Jun 5, 2025
Great room and lovely food in the evening. Didn’t stay for breakfast as early work start.
Penelope
Penelope, 1-night trip
8/10 Very good
Jun 29, 2025
Lovely place to stay.
We had amazing check in service when we arrived.
Great explanation on how to get water and milk.
Nice touches in the room.
Very clean and tidy.
Flannel provided. Spa product's and the cutest sheep cups. Dressing gown and slippers.
Thoroughly enjoyed and would return.
Only downside for me was the extra charge to use the swimming pool.
Zoe
Zoe, 1-night trip
10/10 Exceptional
Apr 9, 2025
An excellent stopping off point just off the M6. Very comfortable and good food. Staff are very friendly and helpful. Plenty parking.
Douglas
Douglas, 1-night trip
10/10 Exceptional
Apr 1, 2025
North Lakes
Excellent hotel good food friendly staff
Paul
Paul, 2-night trip
2/10 Poor
Jul 18, 2025
Far from a 4star experience - we had a suite and it was in a very poor state of repair/cleanliness. Very poor decorating which looks like a child had done the work - paint on the curtains. After booking a suite in a Hotel with pool and Spa we would of needed to pay £30 extra to access the pool.
Phil
Phil, 1-night trip
10/10 Exceptional
Nov 21, 2024
Great staff and a relaxing place to stay
Douglas
Douglas, 1-night trip
10/10 Exceptional
Feb 12, 2025
Business Trip
Enjoyable and comfortable stay for business and would stay again and hopefully take advantage of the pool next time. Food and service was excellent
Paul
Paul, 1-night trip
10/10 Exceptional
Jan 17, 2025
Will definitely be back
Amazing staff, pool and restaurant
Carolyn
Carolyn, 1-night trip
10/10 Exceptional
Aug 5, 2024
Lovely place to stay in !
Smadar
Smadar, 4-night trip
8/10 Very good
Feb 17, 2025
Great place little expensive
We really enjoyed our stay, I just think it was a little expensive, we had a facial that cost £55 and it only lasted 16mins on our actual face
Karen
Karen, 2-night trip
10/10 Exceptional
Oct 20, 2024
Relaxing stay
Perfect hotel very clean had everything you need, will definitely be back.
Sonya
Sonya, 1-night trip
10/10 Exceptional
Apr 5, 2025
X
Teresa
Teresa, 2-night trip
10/10 Exceptional
Jan 25, 2025
Couldn’t fault any aspect of this hotel. The decor, ambiance, staff, cleanliness, all excellent. Rooms lovely, beds incredibly comfortable, spotlessly clean. Spa looked lovely and the restaurant and the food was amazing. We will be back.
Rachael
Rachael, 1-night trip
10/10 Exceptional
May 11, 2025
Lovely one night stay
Just enjoyed a lovely one night stay the hotel looks very bland from the outside but once you get indoor the decor is lovely.
we paid £15 each to use the spa facilities definitely worth it we made good use of it during our stay my wife booked herself in for a massage.
Room was very good lovely comfortable bed with all the amenities coffee machine, iron, ironing board, hairdryer etc. The only thing I would pull it on is the shower can become very slippy from the soap or shower gel.
We didn’t have our evening meal in the restaurant but we did have breakfast plenty of choice from usual breakfast items to pancakes and pastries.
Overall it was a lovely would definitely stay here again.
Louis
Louis, 1-night trip
10/10 Exceptional
Feb 24, 2025
Fantastic spa hotel
We love this hotel, the decor is brilliant and very fitting for the Lake District.
Pool and gym are great. But you have to pay £15 if you don’t book direct.
EV charging.
Lovely bar and restaurant
Neil
Neil, 1-night trip
10/10 Exceptional
Jan 13, 2025
Can’t fault this hotel. Absolute wonderful.
Rachael
Rachael, 2-night trip
10/10 Exceptional
Nov 19, 2024
Great staff. Food was excellent. Great location for hikes
Jordan
Jordan, 2-night trip
6/10 Good
Jun 12, 2025
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
Michael
Michael, 2-night trip
2/10 Poor
May 25, 2025
Weary?
Yikes. Lots of kids and weird people on their way to the spa with not enough clothes on; avert your eyes or rip them out.
Unable to book an evening meal on arrival, but that was a blessing in retrospect because the breakfasts were not enjoyable - food from under the hot-lights.
We thought the hotel was in need of modernisation and decoraration. Nothing to do with good order, we just found it weary.
Peter
Peter, 2-night trip
10/10 Exceptional
Dec 31, 2024
Lovely spa break!
Amazing stay at the hotel with my wife. The staff were very friendly and helpful whenever required. The spa is lovely and the gym is also really nice. Wish we could have stayed there longer!