My stay at Best Western Fort Washington Inn was deeply disappointing. The elevator was out of service for my entire visit, forcing me to use stairs repeatedly, which was inconvenient and tiresome. Adding to the frustration, the pool was also out of order, eliminating a key amenity we had looked forward to.
Inside the room, basic comforts were missing. There was no electric kettle or coffee machine available, making it impossible to prepare hot beverages. To top it off, I couldn't even enjoy a glass of wine as no wine glasses were provided. These cumulative issues severely impacted my experience, falling far short of expected hotel standards.