Pros, location, clean room, friendly staff now for the cons, room I got was not big enough for 5 people, beds were full size had to get an air mattress. We had to call front desk every time we needed to use the elevator if we were on the second floor we would have taken the stairs but we were on the fourth floor. Only one laundry room and it’s on the second floor and it only had one washing machine which you had to pay 3.50 for 30 minutes and it had one dryer which was 3.50 for an hour I used them because I needed to not because I wanted too for that price I should have found a laundromat, also no mini fridge which I needed for my medication.Breakfast was ok not that we had any but we did look at what they had. On my next trip to New Haven sorry to say will not be staying here.