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Ashford International Hotel & Spa

4.0 star property
Ashford hotel with spa and indoor pool

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Photo gallery for Ashford International Hotel & Spa

Welcome to Ashford International Hotel, featuring a striking symmetrical facade with a central entrance and triangular roof.
Relax in a stylish seating area with two armchairs and a modern shelving unit.
Relax in a spacious interior with a high ceiling and skylight, featuring multiple seating areas and a library-style lounge.
Outdoor seating area with tables, chairs, and umbrellas, surrounded by landscaped grass and potted plants.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a stunning chandelier.
Near a train station, Ashford International Hotel & Spa offers upscale comfort with an onsite spa, garden views, and Horizon Restaurant serving British cuisine for dinner. Unwind with yoga classes at the health club or relax in the sauna while enjoying free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Hot tub
  • Business center
  • 19 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
$100 nightly
The total price is $120
Aug 10 - Aug 11
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room

7.6 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Classic Twin Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior King Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Egyptian cotton linens
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Classic Double Room

8.6 out of 10
Excellent
(44 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

Similar properties

Free daily buffet breakfast

Hampton by Hilton Ashford International

  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 539 reviews
The price is $98
$82 nightly
$98 total
Total includes taxes and fees
Aug 17 - Aug 18
Hampton by Hilton Ashford International
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About the neighborhood

Map
Simone Weil Avenue, Ashford, England, TN24 8UX

What's nearby

  • St Mary The Virgin Church - 15 min walk - 1.3 km
  • Willesborough Windmill - 3 min drive - 4.7 km
  • Ashford Designer Outlet - 4 min drive - 2.8 km
  • Port Lympne Wild Animal Park and Gardens - 11 min drive - 18.0 km
  • Gusbourne Estate Winery - 15 min drive - 19.6 km

Getting around

  • Gatwick Airport (LGW) - 70 min drive
  • London (SEN-Southend) - 87 min drive
  • Ashford International Station - 6 min drive
  • Wye Station - 6 min drive
  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 29 min walk

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Muffin Break - ‬3 min drive
  • ‪Dobbies Garden Centre - ‬15 min walk
  • ‪KFC - ‬18 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Ashford International Hotel & Spa

Ashford International Hotel & Spa puts you within a 15-minute drive of Port Lympne Wild Animal Park and Gardens. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and British cuisine is served at Horizon Restaurant, which is open for dinner. Other highlights at this eco-certified hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers say good things about the pool and helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 179 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge

What to do

  • Yoga classes
  • Shopping

Working away

  • Business center
  • 19 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Low-height counter/sink

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. The spa is open daily.

Dining

Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 15.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25.00 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Does Ashford International Hotel & Spa offer free cancellation for a full refund?

Yes, Ashford International Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ashford International Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at Ashford International Hotel & Spa?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Ashford International Hotel & Spa?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Ashford International Hotel & Spa and nearby?

Onsite recreation at Ashford International Hotel & Spa includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Ashford International Hotel & Spa also has an indoor pool and a sauna, as well as a health club and a garden.

Are there restaurants at or near Ashford International Hotel & Spa?

Yes, Horizon Restaurant offers British cuisine.

What's the area around Ashford International Hotel & Spa like?

Ashford International Hotel & Spa is a short 10-minute walk from Cineworld Ashford and 19 minutes' walk from Ashford Museum.

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Ashford International Hotel & Spa Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Lobby
Bathroom
Food
Bar
Restaurant
Children

What guests liked

  • The pool was a highlight, with many guests enjoying its warm waters and facilities. (23 reviews)
  • The spa facilities were lovely, with great value treatments and a relaxing atmosphere. (16 reviews)
  • The gym was well-equipped and excellent. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

First visit

Nice hotel and comfortable room
Ian, 1-night trip

10/10 Exceptional

Very relaxing experience

On a long bike packing adventure, stayed for one night and enjoyed a massage at the spa. Top notch hotel, very helpful solo receptionist also stored my bike in the concierge room. I slept well and had a great breakfast.
Alan, 1-night trip

8/10 Very good

Nice hotel

Nice hotel but they need to ensure reception staff are trained and know what they are doing to avoid delays and give good customer service.
Nicola, 1-night trip

8/10 Very good

A nice place to stay

It is a nice and comfortable place to stay It would have been convenient if there is a Bus service stop nearby from the Hotel to the Town Centre We do not drive and it was expensive for us to get a taxi from the Hotel to Town Centre or to Ashford International Train station
Aniceta, 1-night trip

10/10 Exceptional

Excellent staff

The staff were excellent in all departments. Great customer service, comfortable clean room with fantastic amenities in the hotel. Will definitely come back.
B, 1-night trip

8/10 Very good

Big hotel, good quality

Ample free parking Big modern hotel Rooms ok, bathroom a little dated, but still good quality Only complaint was bar understaffed, only ever one person serving and queue was constantly 5 deep
Peter, 1-night trip

10/10 Exceptional

Lovely breakfast and comfy rooms
Kate, 2-night trip

8/10 Very good

Review

Very clean, spacious hotel with a lovely restaurant and the welcomed addition of a pool but the hotel is dated and ready for a refurb. I enjoyed my stay.
Judith, 1-night trip

10/10 Exceptional

Good Hospitality
Oyeyemi, 1-night trip

10/10 Exceptional

Overnight stay

Had a wonderful stay as always, our room We initially got put in the air conditioning didnt work, we were promptly changed rooms and upgraded at no cost, the two receptionist were wonderful just sorry we did not get there names
Janine, 1-night trip

10/10 Exceptional

Very good facilities, clean and friendly
Dorrit, 2-night trip

10/10 Exceptional

Good comfortable hotel

Very comfortable hotel. Made a good base for touring Kent. Would stay here again.
Alan, 2-night trip

10/10 Exceptional

Comfortable peaceful stay
Kelly, 2-night trip

6/10 Good

The Key To a Good Night's Sleep

Hotel was decent however i definitely had higher expectations due to being an International Hotel and Spa, lady who checked us in at reception was very lovely, our room was in a good condition, despite a few faults however the air con wasn't working and in 30 degree heat it wasn't ideal. The restaurant in the hotel is lovely and portion sizes were perfect for us slightly overpriced but it was worth it. The lobby and reception was modern and kept very clean. We did check out the spa however the staff didn't seem as friendly and the pool etc didn't meet our expectation as we thought it would also the juccuzi wasn't working either.
Lucy, 2-night trip

8/10 Very good

Lovely spa day & overnight stay! Highly recommend

I enjoyed a wonderful spa day here with my friend. The spa amenities were good and the staff were lovely. We had a delicious lunch as part of the spa package. I then stayed the night in one of their normal, double rooms, which was lovely and spacious, the bed was enormous and so comfy (I need one of their pillows for home!). The bathroom was roomy and had everything you needed. Only one tiny complaint would be that there were no sockets anywhere near the bed, which was frustrating as I need to sleep with a small fan on, and here I had nowhere to plug it in. Overall the stay was lovely, and I would definiteley stay again.
Katrina, 1-night trip

8/10 Very good

Very good
Steve, 1-night trip

8/10 Very good

Decent hotel, staff are very friendly and kind however wanted £5.10 for a litre bottle of water!
Molly, 3-night trip

10/10 Exceptional

Overall good but lack of plug sockets near the bed

No plug sockets near the bed, not ideal at all.
Spiros, 1-night trip

10/10 Exceptional

Quiet at night
Jacqueline, 1-night trip

8/10 Very good

Good parking
sham, 1-night trip

10/10 Exceptional

A very nice comfortable hotel.
Iain, 2-night trip

8/10 Very good

Our stay

Room was clean, staff was friendly, check in and out was easy. However, in our room bed was uncomfortable. We kept rolling off the bed all night. Mattress is probably too old or worn out.
1-night trip

10/10 Exceptional

Friendly staff. Lovely room. Top notch. Highly recommended
Lee, 8-night trip

10/10 Exceptional

Lovely

Very comfortable bed. Food good. Breakfast lovely. Staff very nice
Trevor, 1-night trip

2/10 Poor

NOT RUNNING WATER IN ROOM!

I thought about writing a really poor review on this hotel, however, previous stays have been not too bad. However, this business stay was not good. After eating in the bar was really poorly the next day, to top this off, there was no running water in the room from 10am-3pm. This was reported but nothing done about it. When requesting some kind of compensation for this the hotel flatly refused. The hotel clearly has no consideration for loyal customers. I have now lost faith in this hotel, so I think finding a new hotel for business trips is the way forward.
Joseph, 2-night trip