Near the historic city walls, Novotel York Centre offers a warm welcome with international cuisine at Gourmet Bar and a cozy bar. Unwind in the sauna, take a refreshing dip in the indoor pool, or enjoy stunning views from the terrace. With dry cleaning/laundry services and luggage storage available.
At Novotel York Centre, you'll be just a 5-minute drive from Shambles and York Minster. Guests looking for a bite to eat can check out Gourmet Bar, which serves international cuisine. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a sauna. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
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Hotel size
146 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 4:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (GBP 17 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Computer station
Conference space (2153 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1986
Safe-deposit box at front desk
Picnic area
Terrace
Television in common areas
An indoor pool
Sauna
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Lowered peephole/view port in door
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Restaurant dining guide
Special features
Dining
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18 per person
Early check-in can be arranged for an extra charge of GBP 40 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 17 per pet, per night
Parking
Self parking costs GBP 17 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York
Frequently asked questions
Does Novotel York Centre offer free cancellation for a full refund?
Yes, Novotel York Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel York Centre?
Yes, there's an indoor pool.
Are pets allowed at Novotel York Centre?
Yes, cats and dogs are welcome. There's a charge of GBP 17 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel York Centre?
Yes. Self parking costs GBP 17 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel York Centre?
Check-in start time: 4:30 PM; Check-in end time: midnight. There's a charge of GBP 40 for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel York Centre and nearby?
Novotel York Centre has an indoor pool and a sauna, as well as a picnic area.
Are there restaurants at or near Novotel York Centre?
Yes, Gourmet Bar offers international cuisine.
What's the area around Novotel York Centre like?
Novotel York Centre is a short 10-minute walk from Shambles and 17 minutes' walk from York Minster. Our travelers say the local area is very walkable.
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Reviews
Novotel York Centre Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
2.0
Location
9.0
Staff & service
8.4
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was plentiful, had lots of options, and was not overcrowded, with many guests praising its quality and friendly servers. (61 reviews)
Parking facilities were convenient, secure, and reasonably priced with some even offering EV charging points. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Parking
Bed
Lobby
Bathroom
Restaurant
Food
Reviews
8/10 Very good
Sep 7, 2025
Great location
Great location for a short visit to York the staff were friendly and efficent
Terence
Terence, 1-night trip
8/10 Very good
Sep 12, 2025
Good hotel
Had a good stay staff were friendly and pleasant food was good the only down side was that in the room everything was clean and comfortable except the bathroom which really needed sorted there was paint splashed on the door and skirting.
Margaret
Margaret, 3-night trip
8/10 Very good
Aug 10, 2025
Great hotel if you have kids. They really try to include them, with special events and kids areas.
Simon
Simon, 2-night trip
10/10 Exceptional
Aug 10, 2025
York family city break
Loved staying at this hotel. A great experience from start to finish.
Verified traveler
3-night trip
10/10 Exceptional
Sep 7, 2025
Confortable stay
Confortable stay in a room set up with a pop up bed for my teenage daughter.
Only recommendation is the room could do with a deep clean.
Nice walk along the river to town.
Parking on site is convenient and is open air (didn’t have to worry about having our van in the centre of town!).
Would stay again.
Amanda
Amanda, 1-night trip
10/10 Exceptional
Jul 22, 2025
Great hotel good location
Although check-in was slow staff were lovely!
A very good stat would stay again
And have breakfast next time it looked really good!
Ann
Ann, 1-night trip
10/10 Exceptional
Aug 9, 2025
Good base for a stay in York
Very good stay. Loved the little extras like the pink lemonade and pick'n'mix at reception. Staff all very helpful and friendly. Good breakfast options available.
Kim
Kim, 1-night trip
10/10 Exceptional
Sep 8, 2025
A great hotel
The lobby of the hotel was great, everything is on one floor so handy if you're disabled. None of those tiny flights of stairs. Swimming pool was fantastic. There's a great kids play room in the lobby which is handy if you want a drink and the kids to entertain themselves. The room was modern and comfortable. My only complaint is that in terms of window the whole room just had one tiny window but a pretty minor complaint. The bathroom was clean and comfortable with good hot water pressure. I would definitely come back.
Verified traveler
2-night trip
10/10 Exceptional
May 15, 2025
Great apartment, clean and worked well for our family, and enjoyed the location.
Lavinia
Lavinia, 1-night trip
10/10 Exceptional
May 20, 2025
Love the vibe and the pool
Amy
Amy, 2-night trip
8/10 Very good
Jul 25, 2025
We checked in but the system was slow and had to wait longer than expected, however, Bishal at the front desk was amazing and upgraded us. A real credit to your organisation - thanks Bishal!!
Verified traveler
1-night trip
4/10 Fair
Sep 1, 2025
Not worth the money we paid.
Not a good stay, rooms was worn out with stains in the carpet, dust collection and a leaky air conditioning unit.
Jayesh
Jayesh, 2-night trip
10/10 Exceptional
May 22, 2025
Wonderful welcome from friendly staff. The hotel was superb and everything went well.
Derek
Derek, 1-night trip
10/10 Exceptional
Jun 29, 2025
Very pleasant two night stay
Lovely couple of days spent in York. Hotel in a good location with secure parking & only 10 - 15 minutes walk into the town centre. We only had breakfast in the hotel but it was very nice buffet style with plenty of choice continental & cooked. Staff where helpful and attentive and the hotel had very nice open plan décor. The pool area was very clean. We wouldn't hesitate to stay here again.
Mark
Mark, 2-night trip
8/10 Very good
May 26, 2025
Novotels seem to maintain a solidly good standard and this is no exception. Great that this hotel has a car park.
Simon
Simon, 2-night trip
8/10 Very good
May 28, 2025
Just a one night stay with my daughter. Have stayed a few times before as we like the hotel - staff always pleasant and the lovely walk up to the city centre along the river. Will definitely stay again.
Barbara
Barbara, 1-night trip
10/10 Exceptional
Mar 24, 2025
A lovely hotel with pleasant staff and great rooms and facilities. Would happily stay there again.
Janet
Janet, 1-night trip
10/10 Exceptional
May 10, 2025
Overnight theatre trip
Good location, nice room, drinks not silly prices, breakfast very good.
Verified traveler
1-night trip
10/10 Exceptional
Apr 15, 2025
City stay
Really lovely city stay. Accommodation was easily accessible and comfy.
Jody
Jody, 2-night trip
10/10 Exceptional
Feb 28, 2025
Brilliant, great accommodation only a short walk to town fab
Christina
Christina, 1-night trip
10/10 Exceptional
Mar 26, 2025
Great location, easy access into York centre with a short walk.
Brier
Brier, 1-night trip
10/10 Exceptional
Apr 2, 2025
Very friendly staff
Timothy
Timothy, 1-night trip
6/10 Good
Jul 26, 2025
Disappointing stay.
Unfortunately for my 4th stay at the hotel I'm down rating my scores. The bed was rock solid and very uncomfortable, the room was next to the lift and stair well so got the noise from that through the night. Although we were there for 3 nights the room was only serviced once. Not the best stay and I'm very disappointed because i have raved about this hotel to friends and family
Sean
Sean, 3-night trip
10/10 Exceptional
Apr 28, 2025
Very polite staff
Staff was brilliant 10/10 always checking when they see us if everything eas okay.
Verified traveler
1-night trip
10/10 Exceptional
May 21, 2025
Fantastic hotel next to the Barbican. Great staff
Amazing staff and hotel. We were travelling to see the wiggles for our son as a birthday treat. Everyone was very accommodating, and went the extra mile to ensure he had an amazing experience. Much appreciated