Located in a shopping district, Quality Inn & Suites Northampton - Amherst offers an entertaining stay. Enjoy to-go breakfast on the go, have fun at the bowling alley, or get some work done in the business center and gym. The helpful staff is always ready to assist during your stay.
Smith College Botanic Garden - 3 min drive - 1.8 km
Mount Holyoke College - 11 min drive - 10.9 km
Getting around
Westfield, MA (BAF-Barnes Municipal) - 22 min drive
Bradley Intl. Airport (BDL) - 41 min drive
Northampton Station - 12 min walk
Holyoke Station - 18 min drive
Springfield Union Station - 20 min drive
Restaurants
Northampton Brewery - 11 min walk
Ye Ol' Watering Hole & Beer Can Museum - 7 min walk
The Tunnel Bar - 12 min walk
Roberto's Restaurant - 9 min walk
Mulino's Trattoria - 12 min walk
About this property
Quality Inn & Suites Northampton - Amherst
When you stay at Quality Inn & Suites Northampton - Amherst, you'll be within a 15-minute drive of University of Massachusetts Amherst. Guests can enjoy the fitness center, along with onsite bowling. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
88 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 4 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:30 AM–10:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Bowling alley
What to do
Bowling alley
Winery tours nearby
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1980
ATM/banking
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Cribs/infant beds are available for USD 10.0 per night
Rollaway beds are available for USD 15.0 per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0014082140
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Northampton Quality Inn
Quality Inn Northampton
Quality Northampton
Quality Inn Northampton-Amherst
Quality Northampton-Amherst
Quality Inn Suites Northampton Amherst
Quality Inn & Suites Northampton - Amherst Hotel
Quality Inn & Suites Northampton - Amherst Northampton
Quality Inn & Suites Northampton - Amherst Hotel Northampton
Frequently asked questions
Does Quality Inn & Suites Northampton - Amherst offer free cancellation for a full refund?
Yes, Quality Inn & Suites Northampton - Amherst does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites Northampton - Amherst?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites Northampton - Amherst?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Northampton - Amherst?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites Northampton - Amherst and nearby?
Onsite recreation at Quality Inn & Suites Northampton - Amherst includes bowling. Quality Inn & Suites Northampton - Amherst also has a fitness center.
What's the area around Quality Inn & Suites Northampton - Amherst like?
Quality Inn & Suites Northampton - Amherst is a short 13-minute walk from Smith College and 14 minutes' walk from Academy of Music Theater.
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Reviews
Quality Inn & Suites Northampton - Amherst Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.2
Location
8.4
Staff & service
7.0
Eco-friendliness
6.8
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Breakfast
Elevator
Bathroom
Location
Building
Value
Air conditioning
Reviews
6/10 Good
Aug 3, 2025
Clean, quiet, helpful staff.
The wifi worked only in the lobby. This is an old facility that is in okay condition.
Richard
Richard, 3-night trip
10/10 Exceptional
Aug 3, 2025
The Best Cleanliness for me
Excellent i never been to a Hotel so clean and so right for me suited my needs the staff was nice wifi was good everything was in excellent working condition next time i take a trip up this way definately gonna be using Quality inn here
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
May 10, 2025
Good breakfast. Friendly helpful staff. A nice place to stay,
clean, maintained, quiet, comfortable beds.
Rebecca
Rebecca, 1-night trip
8/10 Very good
May 8, 2025
Nice people
Wanda
Wanda, 2-night trip
6/10 Good
Jun 16, 2025
Was a clean room. Parking lot had a lot of people just hanging out and smoking. Was pretty gross. Think the people hanging out rent rooms to live in
Brian
Brian, 1-night trip
10/10 Exceptional
Mar 15, 2025
It was great when we were visiting our son at UMass Amherst!
Gina Thorpe
Gina Thorpe, 1-night trip
8/10 Very good
Feb 8, 2025
Much nicer than many places I have stayed for same budget
Spencer
Spencer, 1-night trip
6/10 Good
Jun 24, 2025
Our stay
The spout for the tub fell off while showering. We had to hold it on with our foot. They did not leave us extra blankets and towels for the pull out bed.
Jamie
Jamie, 1-night trip
10/10 Exceptional
Mar 9, 2025
Staff was very helpful and friendly
Melissa
Melissa, 1-night trip
2/10 Poor
Jun 29, 2025
Dirty
We checked into the room. The toilet had pee inside it and the handle to the toilet was completely broken so it did not flush. There was also dirty towels in the bathroom altogether very gross.
Ashley
Ashley, 1-night trip
8/10 Very good
Jun 14, 2025
The room was clean and large. They do need to have a luggage rack for suitcases because the only place to put and open a suitcase was on the floor! Not good for seniors!
Debra
Debra, 3-night trip
6/10 Good
Jun 14, 2025
Okay, but not great.
This motel has seen better days. The rooms have been sort of upgraded. The bed was very comfy, so were the pillows. It was clean in the rooms. Outside pathways are showing wear. The breakfast was lacking in healthy food. Housekeeping on request worked okay for me as a single traveler.
Verified traveler
5-night trip
10/10 Exceptional
May 31, 2025
good
Sergey
Sergey, 2-night trip
6/10 Good
Aug 31, 2025
Excellent breakfast
We had a room in the older section (doors open to outside) as opposed to newer building with interior hallway. It was clean but a bit dated. Bed very comfortable. There was a loud banging noise periodically coming just behind the wall, probably water heater or pump. Continued at regular intervals day and night. Quite annoying.
While checking in were told housekeeping was by request. No big surprise as most hotels have this policy now. We were staying 3 nights so I asked that we have housekeeping after night 2. Desk person said sure and made a note to order that for us. That morning when we left we placed all towels on the bathroom floor and tidied away our belongings to made housekeeping easier. When we returned late that evening, room had not been serviced. Not happy with that.
Breakfast offerings were varied, delicious, and well presented. Dining room was clean and staffed with helpful attendant . No complaints there.
Jacqueline
Jacqueline, 3-night trip
10/10 Exceptional
May 3, 2025
No problems, could have been a little cleaner in the bathroom but overall great
Sophia
Sophia, 1-night trip
10/10 Exceptional
Apr 11, 2025
Property was not what i expected and was plesantly surprised. Very close to venue and plenty of dining opions near hy
Charlotte
Charlotte, 1-night trip
8/10 Very good
Feb 16, 2025
Good location for Northampton Downton
Comfortable beds. Easy access and parking
Josee
Josee, 2-night trip
10/10 Exceptional
Mar 9, 2025
Would stay here again
One night. Worth the price. Nothing fancy but warm and clean. Lots of hot water. Very friendly staff.
Thomas
Thomas, 1-night trip
8/10 Very good
Mar 23, 2025
Bed/room/bath all good. Property little shabby. Staff good. Value shaky for room rate.
Alan
Alan, 1-night trip
4/10 Fair
Jun 15, 2025
I booked this hotel mostly so my kids could use the advertised indoor heated pool. Then I arrive and am told the pool is broken and my only option is to drive to Holyoke and use another property’s pool. If a major amenity is not working or available, it should be noted when booking. I’d like a partial refund since my full rate included a pool and we didn’t get what we paid for.
Greg
Greg, 1-night trip
10/10 Exceptional
Nov 28, 2024
Great bfast
DOUG
DOUG, 1-night trip
10/10 Exceptional
Mar 29, 2025
Convenient
Andrea
Andrea, 1-night trip
10/10 Exceptional
Jan 28, 2025
It was good for what we needed.
Julia
Julia, 1-night trip
4/10 Fair
Jul 12, 2025
Yikes
When I checked in the staff was wonderful. But it went down hill from there. The room had an overwhelming smell of fragrant cleaning products. And there was a fly in room. I needed to sleep and did not want a fly flying around my face.
I asked the front desk if there was another room. They switched me to a difffent room. The second room also had a overwhelming cleaning product smell and another FLY! But more problematic was the WiFi was intermittant.
SO I asked if I could switch to another room. The third room did not smell nor was there a fly but the bolt lock on the door did not engage. I went back to the 1st room. got a flyswatter and slept.
Andrea
Andrea, 1-night trip
4/10 Fair
May 18, 2025
This hotel was charging $500 a night as it was during graduation . The elevators didn’t work. The sign out front wasn’t lit so we couldn’t see it when we approached it at night. The pool wasn’t working. no hairdryer in the room, but the bed was comfortable.