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SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with outdoor pool, near City Creek Center

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Photo gallery for SureStay by Best Western Salt Lake City Downtown

Free daily buffet breakfast
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries, towels
Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Located in the heart of Salt Lake City, City Creek Inn & Suites offers a welcoming retreat with free breakfast buffet and laundry facilities. Relax by the seasonal outdoor pool or stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

6.6 out of 10
Good

Popular amenities

  • Ski facilities
  • Laundry facilities
  • Pool
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Outdoor pool
  • Ski storage
  • Ski passes
  • Seasonal outdoor pool
  • Room service
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Self-serve laundry
  • Segway rentals/tours

Feel at home (6)

  • Microwave
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Premium bedding
$101 nightly
The total price is $118
Jun 19 - Jun 20
Total includes taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillowtop bed
Frette Italian linens
Down duvet
Hydromassage showerhead
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillowtop bed
Frette Italian linens
Down duvet
Hydromassage showerhead
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Pillowtop bed
Frette Italian linens
Down duvet
Hydromassage showerhead
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Comfort Inn & Suites Salt Lake City I-80 I-15 Downtown

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 698 reviews
The price is $111
$98 nightly
$111 total
Total includes taxes and fees
Jun 15 - Jun 16
Comfort Inn & Suites Salt Lake City I-80 I-15 Downtown
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About the neighborhood

Map
1009 S Main St, Salt Lake City, UT, 84111

What's nearby

  • Salt Palace Convention Center - 4 min drive - 2.5 km
  • Temple Square - 4 min drive - 2.9 km
  • City Creek Center - 4 min drive - 2.9 km
  • Delta Center - 4 min drive - 2.9 km
  • Conference Center - 5 min drive - 3.2 km

Getting around

  • Salt Lake City International Airport (SLC) - 12 min drive
  • North Temple Bridge/Guadalupe Station - 5 min drive
  • Salt Lake Central Station - 9 min drive
  • Murray Central Station - 10 min drive
  • 900 South Station - 9 min walk
  • Ballpark Station - 13 min walk
  • Courthouse Station - 17 min walk

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Sushi Burrito - ‬12 min walk
  • ‪SLC Eatery - ‬1 min walk
  • ‪Lucky 13 - ‬11 min walk
  • ‪Tacos Don Rafa - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

When you stay at SureStay by Best Western Salt Lake City Downtown, you'll be just a 5-minute drive from Salt Palace Convention Center and City Creek Center. Guests can enjoy the seasonal outdoor pool, along with onsite segway rentals/tours. Also, Temple Square and Conference Center are just a 5-minute drive away. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: 900 South Station is 9 minutes and Ballpark Station is 13 minutes.

Languages

English, Farsi, Hindi, Spanish

At a glance

DONE

Hotel size

    • 63 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 20 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:00 AM
  • Room service (limited hours)

Traveling with children

  • Pool gate
  • Stair gate

What to do

  • Ski passes
  • Segway rentals/tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Segway rentals/tours
  • Ski storage

Facilities

  • ATM/banking
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from April 23 2025 to May 25 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May 29 to September 02

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Is there a pool at SureStay by Best Western Salt Lake City Downtown?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM. The pool will be unavailable from April 23 2025 to May 25 2025 (dates subject to change).

Are pets allowed at SureStay by Best Western Salt Lake City Downtown?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 lbs per pet. There's a charge of USD 20 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at SureStay by Best Western Salt Lake City Downtown?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at SureStay by Best Western Salt Lake City Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay by Best Western Salt Lake City Downtown and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation onsite includes segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool.

What's the area around SureStay by Best Western Salt Lake City Downtown like?

SureStay by Best Western Salt Lake City Downtown is a short 9-minute walk from 900 South Station and 10 minutes' walk from Smith's Ballpark.

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SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6

Good

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Location
Bathroom
Breakfast
Shower
Towns
Toilet
Lobby

Reviews

10/10

Staff was very friendly and the rooms were clean and comfortable.
1-night trip

8/10

Good hospitality, great breakfast. Floors in room were not very clean
1-night trip

10/10

Rooms seemed a bit old a little run down, but it was it was tolerable. Love the gated parking lot and had plenty of spaces to park.
3-night trip

10/10

Always enjoy staying there
1-night trip

8/10

Decent stay for the price. Woke up be people arguing outside the room. Breakfast was decent
1-night trip

10/10

Had a good breakfast
1-night trip

2/10

Unfortunately the area was too sketchy and room unclean for me to stay so I immediately booked another room. Such a bummer!
1-night trip

2/10

Horrible hotel, terrible customer service. Stay away.
2-night trip

2/10

Not a great area, surrounded by dr*g users and unhoused individuals, and we heard a lot of gunshots. The place was not well cleaned. The people running the place were nice, friendly and welcoming, but there were plenty of people who seem to be living at the hotel who I hope are getting back on their feet, but appeared to still hold a 'particular lifestyle.'
1-night trip

6/10

Pretty sub standard hotel … nothing special
1-night trip

8/10

The hotel was convenient, not too far from public transportation, and secure with locked access and someone at the front desk every time I passed. The room was very clean, but the chemical smell from the cleaner was so overwhelming I put a "do not disturb" on the door for the length of my stay to avoid more of it. Also, pillows were impossible for me to use - too lofty and firm.
3-night trip

8/10

Kind staff, good breakfast and close to downtown.
6-night trip

2/10

False advertising of the photos online. Room was disgusting and the staff was extremely unwelcoming. Hotel was supposedly sold in March and that was a mistake on their end.
3-night trip

8/10

Good location to the places we visited.
2-night trip

4/10

It has been a long time since I stayed in a hotel this dirty.
3-night trip

10/10

The staff were very friendly and accommodating!
1-night trip

8/10

Everything was good. We were only there overnight for an operation the following morning
1-night trip

6/10

Was very comfortable
2-night trip

4/10

Scary part of town
1-night trip

4/10

Very sketchy area
1-night trip

2/10

The staff were very nice. Too bad the conditions of my room as well as areas of hotel were very much in need of massive repairs. We had to ask for three different rooms before we found one that as was barely Bearable
1-night trip

6/10

It was a good model for the money we paid. The bed was a bit bouncy and the heater was hard to get an accurate temperature. Was clean place and the parking lot was gated.
1-night trip

8/10

The power went out 2 times while i was staying
2-night trip

8/10

Property clean and gated, nice helpful staff
3-night trip

8/10

Clean and cheap with decent heat.left too early for breakfat
1-night trip