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SureStay Plus Hotel by Best Western Reno Airport

2.5 star property
Mountain hotel with restaurant, near Grand Sierra Resort Casino

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Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
Premium bedding, blackout drapes, iron/ironing board
Exterior
Property grounds
Premium bedding, blackout drapes, iron/ironing board
In the heart of Reno, SureStay Plus Hotel by Best Western Reno Airport offers a welcoming retreat with an on-site restaurant serving breakfast and dinner. Enjoy the seasonal outdoor pool or relax in the garden. With free self parking, laundry facilities, and helpful multilingual staff previous guests have praised for their helpfulness.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Conference center
  • Business center
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
$94 nightly
The total price is $108
Jun 30 - Jul 1
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Premium bedding, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

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Aiden by Best Western South Reno

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8.8 out of 10, Excellent, 1,917 reviews
The price is $106
$94 nightly
$106 total
Total includes taxes and fees
Jun 23 - Jun 24
Aiden by Best Western South Reno
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About the neighborhood

Map
1981 Terminal Way, Reno, NV, 89502

What's nearby

  • Reno-Sparks Convention Center - 2 min drive - 3.3 km
  • Grand Sierra Resort Casino - 2 min drive - 3.2 km
  • Peppermill - 3 min drive - 2.2 km
  • University of Nevada-Reno - 5 min drive - 6.0 km
  • National Bowling Stadium - 5 min drive - 4.3 km

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 2 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 39 min drive
  • Reno Station - 11 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Reno Draft House - ‬4 min drive
  • ‪Jack in the Box - ‬2 min drive
  • ‪Denny's - ‬15 min walk

About this property

SureStay Plus Hotel by Best Western Reno Airport

SureStay Plus Hotel by Best Western Reno Airport is just 0.9 mi (1.5 km) from the airport and offers a free shuttle (available 24 hours). The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Plaza Court, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 265 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Onsite extended parking (USD 12.00 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center (4400 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 39-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Plaza Court - This restaurant specializes in American cuisine and serves breakfast and dinner.
Crosswinds - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Parking

  • Extended parking costs USD 12.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

SureStay Plus Reno Airport
SureStay Plus Hotel Best Western Reno Airport
SureStay Plus Best Western Reno Airport
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel
SureStay Plus Reno Airport Plaza
SureStay Plus
Airport Plaza Hotel Reno
Airport Plaza Reno
SureStay Plus Hotel Reno Airport
Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport
Best Western Plus Airport Plaza Hotel
SureStay Plus Hotel Reno Airport by Best Western
Best Western Airport Plaza Hotel
Surestay Plus By Reno Reno
SureStay Plus Reno Airport Plaza Hotel
SureStay Plus Hotel by Best Western Reno Airport Reno
SureStay Plus Hotel by Best Western Reno Airport Hotel
SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Reno Airport?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Plus Hotel by Best Western Reno Airport?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by SureStay Plus Hotel by Best Western Reno Airport?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Reno Airport?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM.

Is there an onsite casino at SureStay Plus Hotel by Best Western Reno Airport?

No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (3-min drive) and Baldini's Sports Casino (3-min drive) are both nearby.

What is there to do at SureStay Plus Hotel by Best Western Reno Airport and nearby?

Have fun with activities like cycling, hiking, and mountain climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a picnic area. SureStay Plus Hotel by Best Western Reno Airport also has a garden.

Are there restaurants at or near SureStay Plus Hotel by Best Western Reno Airport?

Yes, Plaza Court offers American cuisine.

What's the area around SureStay Plus Hotel by Best Western Reno Airport like?

SureStay Plus Hotel by Best Western Reno Airport puts you in the heart of Reno. Popular attractions include Grand Sierra Resort Casino, which is 3 minutes away by car. Travelers love the hotel's prime location.

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SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Airport
Service staff
Bed
Restaurant
Location
Lobby
Shuttle
Bar
Shower

What guests liked

  • The airport shuttle service was exceptional, convenient, and timely. (50 reviews)
  • Breakfast was hearty, reasonably priced, and served with excellent service. (6 reviews)
  • Parking was ample, easy, and convenient with quick freeway access. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great hotel. Clean rooms and friendly professional staff.
1-night trip

10/10

Staff was excellent
1-night trip

10/10

Great place with a great price. Restaurant for dinner or breakfast.
1-night trip

8/10

The place is older, but clean and comfortable. It is in a less busy neighborhood, which is nice for parking.
1-night trip

8/10

Comfortable room. Outdated but bed was comfortable room was large and it was very quiet
1-night trip

10/10

Nice hotel by airport
1-night trip

10/10

Great location for an early morning flight. Staff very friendly.
1-night trip

6/10

The staff was very friendly. Checking in was seamless. The rooms are dated. Our heater didn’t work -- dead batteries maybe. The beds are extremely soft. Room was dated with chipped paint in the bathroom. Overall a nice stay.
1-night trip

8/10

Very convenient for staying at the airport
1-night trip

2/10

To begin with the pool was closed, which was the only reason I chose that particular hotel. When I was staying there at tile fell off of the sink onto my foot. I showed them at the front desk and even gave them a picture. I was never contacted, no apology nothing. I will never stay in one of those hotels again.
2-night trip

6/10

Hotel is outdated. There was no room cleaning during our stay. The keys never worked. Had to replace our keys everytime we left the hotel. Also pool was closed and that was very upsetting.
3-night trip

10/10

close to Reno airport
1-night trip

10/10

The SureStay hotel in Reno NV is an older hotel but was clean and the beds were comfortable. Needs some upgrading but was very happy with my stay for the price.
1-night trip

10/10

Very friendly. Had a cocktail at the bar. Room was quiet and comfortable
1-night trip

10/10

Great place for a small vacation. Has a big resort feel without the resort fees.
1-night trip

10/10

We've stayed at this hotel many times over the years and always enjoy our stays.
1-night trip

6/10

Not the most comfortable mattress. Lots of noise audible from the upstairs. Convenient location.
2-night trip

10/10

Convenient airport location with excellent public c and privaye transportation options. Staff were professional, efficient and courteous!
1-night trip

10/10

It was easy to check in. Room in excellent location.
1-night trip

10/10

Very quiet and relaxing enjoy my stay. Thank you Gregory Berkman
3-night trip

8/10

Hotel restaurant was very good
1-night trip

8/10

Flights all canceled due to wind storm -I needed a walking distance hotel at a great price with onsite dining and lounge - this is directly across the street but no airplane noise. Nothing fancy but it’s exactly what I needed for a short short stay -great price, decent food and drink, quiet, walk to airport
1-night trip

6/10

The staff were friendly and helpful. The lobby wasn't bad but the room was so gross. Smelled like people had been smoking in it for years. The carpet was bunched up in places. Wasn't very inviting. Definitely needs updating. I stayed here because of the price and its proximity to the airport but if I could do it over again I would choose a different hotel.
1-night trip

10/10

close to airport which is great.
1-night trip

6/10

Location is the primary reason for our stay here: easy access to freeway and Grand Sierra (we came for Morissey concert). Plenty of free parking. Very outdated decor and fixtures, ceiling in the lobby is visibly peeling. Thankfully room is clean enough but musty. The young woman upon check in is lovely (Saturday 4/26 around 4p) but the young man upon check out (Sunday 11a) is curt even though he wasn’t busy. The best thing about this place is Lemon & Lime serving Indian cuisine: good service and perfectly cooked andhra palak daal and paneer tikka masala.
1-night trip