On Michigan Avenue, The Gwen, a Luxury Collection Hotel offers an elegant retreat with two on-site restaurants serving Mediterranean cuisine and al fresco dining. Take in the city views from the rooftop terrace or stroll through the garden; with a 24-hour gym and helpful staff nearby.
Chicago, IL (PWK-Chicago Executive) - 45 min drive
Chicago 18th Street Station - 4 min drive
Millennium Station - 11 min walk
Chicago Van Buren Street Station - 21 min walk
Grand Station (Red Line) - 3 min walk
Chicago Station (Red Line) - 10 min walk
State Station - 10 min walk
Restaurants
The Shops at North Bridge - 1 min walk
Upstairs at The Gwen - 1 min walk
The Purple Pig - 2 min walk
Joe's Seafood, Prime Steak & Stone Crab - 1 min walk
Lao Sze Chuan Restaurant - Downtown/Michigan Ave - 2 min walk
About this property
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago features a rooftop terrace and puts you just steps from Michigan Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Kostali, one of 2 restaurants, which serves Mediterranean cuisine and is open for dinner. A bar/lounge, a terrace, and a garden are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Grand Station (Red Line) is 3 minutes and Chicago Station (Red Line) is 10 minutes.
At a glance
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Hotel size
311 rooms
Arranged over 17 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (2 total, up to 24 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 79.00 per day; includes in/out privileges)
Electric vehicle charging point on site
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Kostali - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Upstairs at The Gwen - This rooftop bar serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Here's the breakdown, no surprises
Refundable deposits
Deposit: USD 150.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 29.35 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 19.95 per day (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per pet, per stay
Parking
Covered valet parking costs USD 79.00 per day with in/out privileges
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a deadbolt lock on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection
Frequently asked questions
Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer free cancellation for a full refund?
Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 24 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes. Valet parking costs USD 79.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (3-min walk) is nearby.
What is there to do at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago and nearby?
Have fun with nearby activities such as boat tours and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy amenities like a 24-hour fitness center and a garden.
Are there restaurants at or near The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.
What's the area around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago like?
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located on the Strip in Downtown Chicago, a short 3-minute walk from Grand Station (Red Line) and 2 minutes' walk from Michigan Avenue.
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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Lobby
Bar
Bathroom
Restaurant
Food
Concierge
What guests liked
Self-parking option is convenient and extremely comfortable. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Sep 13, 2025
Odd layout. Street noise was terrible w racing cars and motor cycles all night.
Gregg
Gregg, 1-night trip
10/10 Exceptional
Sep 9, 2025
Our second stay here - not disappointed
We thought that the $90 breakfast was a bit too high to pay for what we got for two people. We saw other plates delivered about 15 minutes after ours were more substantial. The offerings on ours were pretty thin.
The service and every single staff person that we encountered were top drawer. The room was immaculate.
Definitely would come back here again.
James
James, 2-night trip
10/10 Exceptional
May 10, 2025
Loved my stay!
Sandra
Sandra, 3-night trip
10/10 Exceptional
Jun 15, 2025
Weekend getaway.
Beautiful hotel great service.
Macela
Macela, 1-night trip
10/10 Exceptional
Jul 14, 2025
Gwen stayed at The Gwen
Loved this hotel!!! I picked this hotel because I needed a place to stay in Chicago and because of its name. My name is Gwen and I loved staying here. I loved the rooms, location (it is walkable to everything even the water taxi on Michigan), and the easy access to parking. I can’t wait to stay here again.
Verified traveler
2-night trip
10/10 Exceptional
May 24, 2025
Hidden gem in a wonderful location. Spacious rooms with comfy beds. A pleasure to stay at.
Lynn
Lynn, 1-night trip
10/10 Exceptional
May 30, 2025
Excellent. I love this hotel. Very beautiful snd great location.
Delena
Delena, 1-night trip
10/10 Exceptional
May 13, 2025
Phenomenal location, so many things within walking distance
Cory
Cory, 2-night trip
10/10 Exceptional
Apr 28, 2025
Awesome place to stay. Had a great time in this hotel. Will come back again.
Ronald
Ronald, 3-night trip
10/10 Exceptional
Feb 25, 2025
Beautiful hotel, wonderful stay!
Anna
Anna, 1-night trip
8/10 Very good
Apr 6, 2025
This hotel is located on the Best spot in Chicago, walking distance to everything . I would definitely stay there again.
Patricia
Patricia, 2-night trip
10/10 Exceptional
Feb 19, 2025
The hotel was clean restaurant food was great it’s convenient and by everything
Nikkyo
Nikkyo, 3-night trip
10/10 Exceptional
Feb 9, 2025
Comfortable beds, lovely ambience and great location.
Dianne
Dianne, 2-night trip
10/10 Exceptional
May 4, 2025
Chic hotel
Wonderful getaway for a quick girls trip! Rooms have a nice amount of space and the concierge was unmatched! They went the extra mile to ensure my sister experienced a beautiful weekend!
Kena
Kena, 2-night trip
8/10 Very good
Apr 21, 2025
Anniversary stay
Very Relaxing and Peaceful
Vernice
Vernice, 2-night trip
10/10 Exceptional
May 11, 2025
Favorite in Chicago!
Dan
Dan, 2-night trip
10/10 Exceptional
Jan 19, 2025
Beautiful and clean rooms, nice location, really good restaurant and bar.
Nicole
Nicole, 2-night trip
10/10 Exceptional
Apr 16, 2025
Beautiful place. Parking $45 per day but plenty of spots and right across street from hotel. Very convenient. Close to restaurants in walking distance.
Angela
Angela, 3-night trip
10/10 Exceptional
Mar 17, 2025
Everyone was so friendly. Great location! Bed was very comfy!
Meghan
Meghan, 2-night trip
4/10 Fair
Jan 28, 2025
Great location very clean
Brooke
Brooke, 1-night trip
8/10 Very good
Jan 31, 2025
I liked the hotel a lot. I would stay here again.
IAN
IAN, 1-night trip
10/10 Exceptional
Apr 20, 2025
The Gwen was a really lovely hotel with great vibes in the lobby and bar area, too. The concierge helped us with balloons and champagne in our room as we were celebrating a birthday, and the employee who checked us in gave us two drink vouchers when our room wasn’t ready right away. Overall, it was a great stay and location and I’d stay here again!
Mary
Mary, 1-night trip
10/10 Exceptional
Apr 7, 2025
Check in was very clunky. But the hotel was beautiful.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Mar 22, 2025
The friendliest and most professional check in.
Room a good size. Restaurant again had the most well trained amazing staff. Great area for easy access shopping and sights. We will return.