We were more than happy with our stay! We had a family room which was perfect for 2 adults and 2 kids. We loved having space to spread out and each have our own bathroom and bedroom. The location was convenient to walk or take the bus to nearby attractions. Every single staff member that we worked with, especially the front desk associates, were welcoming, friendly, patient, helpful, and knowledgeable about the hotel and the surrounding areas. They always had a smile on their face, even after us asking lots of questions. Our children left there saying, “If we ever come back to Lucerne, we want to stay at this hotel!” Thank you for a memorable experience.