The hotel, staff, service we received and hotel grounds were just fantastic. The only gripe we have/had, was that we couldnt walk out of the hotel grounds without being pounced upon (not literally!).
Taxis, people with boats, horse and carriages all waiting and pestered us to buy their service. We like walking and can cope with some harrassment, but felt like we couldnt walk out of the hotel grounds, which was a shame.
Otherwise, brilliant holiday with this hotel.