Best Western Charleston offers a warm welcome near Haddad Riverfront Park, with continental breakfast, a fitness gym to get your blood pumping and free WiFi to stay connected. Unwind by the seasonal pool or explore the nearby Clay Center for the Arts and Sciences. The helpful staff has left a lasting impression on previous guests.
Clay Center for the Arts and Sciences - 3 min walk - 0.3 km
Charleston Town Center - 9 min walk - 0.8 km
Charleston Coliseum & Convention Center - 14 min walk - 1.2 km
West Virginia State Capitol Building - 2 min drive - 2.8 km
University of Charleston - 4 min drive - 3.8 km
Getting around
Charleston, WV (CRW-Yeager) - 7 min drive
Charleston Station - 12 min walk
Restaurants
Fife Street Brewing - 7 min walk
First Watch - 9 min walk
Adelphia Sports Bar & Grille - 7 min walk
Short Story Brewing Charleston - 7 min walk
Charleston Bread - 5 min walk
About this property
The Capitol Hotel
The Capitol Hotel puts you just a 5-minute drive from Charleston Coliseum & Convention Center. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
136 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Laundry service
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
Seasonal outdoor pool
Banquet hall
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi (surcharge) (speed of 25+ Mbps)
Free long-distance and local calls
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Fees & policies
Refundable deposits
Deposit: USD 100 per stay (for stays between 31 December - 01 January)
Optional extras
WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)
Children & extra beds
Rollaway beds are available for USD 15.0 per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to August
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Masks are required in public areas for unvaccinated guests.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston
Frequently asked questions
Is there a pool at The Capitol Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Capitol Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capitol Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Capitol Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at The Capitol Hotel?
No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
What is there to do at The Capitol Hotel and nearby?
The Capitol Hotel has a seasonal outdoor pool and a fitness center.
What's the area around The Capitol Hotel like?
The Capitol Hotel is in Downtown Charleston, a short 15-minute walk from Charleston Coliseum & Convention Center and 3 minutes' walk from Clay Center for the Arts and Sciences.
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Reviews
The Capitol Hotel Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
7.2
Location
7.6
Staff & service
7.2
Eco-friendliness
6.2
Property conditions & facilities
Popular mentions
Room
Service staff
Elevator
Bed
Breakfast
Shower
Location
Building
Lobby
Water
Reviews
10/10 Exceptional
Sep 2, 2025
Friendly service and good room.
Thomas
Thomas, 1-night trip
8/10 Very good
Jun 15, 2025
Comfortable and convenient to airport
Christopher
Christopher, 1-night trip
8/10 Very good
Sep 7, 2025
WV
I have stayed here twice and the area around the hotei has gotten worse lots of homeless people in the area around the hotel. Iwas given a room that had not been cleaned the second room did not have a microwave as listed they did bring one to my room afer i mentioned it to the front desk. The room was nice clean bed was comfortable.
Dan
Dan, 2-night trip
8/10 Very good
Sep 2, 2025
Good stay
Hotel is renovating so it’s lacking some things right now. No pool. Hot breakfast is next door at sister hotel. Did have coffee in the lobby tho. We had an issue with our AC leaking and when we told front desk, they were quick to change our room. Very responsive. Fairly comfortable stay. It was super quiet since fairly empty but we got a good deal on nightly rates and we were happy.
Christina
Christina, 3-night trip
6/10 Good
Sep 3, 2025
Just okay
Room was okay. Tv remote did not work and had to have the maintenance replace batteries and re sync to the TV. Also a lightbulb was burnt out on the side table lamps. Elevator was sketchy but also looked like it was mid renovation. Overall an okay stay!
Katherine
Katherine, 1-night trip
8/10 Very good
Aug 24, 2025
Nice place
No issues. Hotel needs some repairs made to it. Light bulbs out, elevator none of the button lights or floor your on displayed. But for the price it was worth a few button lights being out. Room was as described clean and nice.
Christopher
Christopher, 1-night trip
6/10 Good
Jun 8, 2025
Stay
The hotel was nice the pool and gym was closed and we had to switch rooms due to a bug problem other than that the staff was nice and funny and it was quite comforting
Sucora
Sucora, 2-night trip
8/10 Very good
Jun 13, 2025
Cheap
The room is as clear as the picture. The neighborhood has been passed by and the hotel and parking lot are run down. The people were nice and friendly. The wifi does work well.
Dennis
Dennis, 1-night trip
10/10 Exceptional
Mar 15, 2025
All staff were amazing
Serena
Serena, 1-night trip
4/10 Fair
Jul 15, 2025
Disorganized
The hotel was shut down for renovations. They did not answer phone (it rang out) or forward calls to the hotel next door where one of the two rooms we reserved had been transferred. Very poor processing. The stay at the Quality Inn next door was good once they gave us the 2nd room.
John
John, 1-night trip
8/10 Very good
May 28, 2025
Found an open package of men’s hair treatment under the bench in the room. Homeless people fighting in the parking lot. Altogether, the hotel was pretty clean though, staff was really nice, and it was very close to downtown
Brittney
Brittney, 2-night trip
10/10 Exceptional
Mar 11, 2025
It was very clean
Kate
Kate, 1-night trip
4/10 Fair
Jun 7, 2025
Carpet was stained toilet was stained halls smelled like an old dusty house. You can smell weed everywhere. Prostitutes all around
Irene
Irene, 1-night trip
10/10 Exceptional
Mar 12, 2025
Good service
Stavan
Stavan, 1-night trip
10/10 Exceptional
Mar 3, 2025
Nice quick overnight stay.
Stayed one overnight. Staff was very friendly and accommodating. Breakfast was fresh.
Jessica
Jessica, 1-night trip
10/10 Exceptional
Feb 26, 2024
Nice stay, friendly staff, good breakfast.
Juliana
Juliana, 1-night trip
10/10 Exceptional
Nov 4, 2024
The staff were super polite and rooms were so clean
Bailey
Bailey, 1-night trip
8/10 Very good
Apr 14, 2025
alright. I was there myself as a transit person. It was ok. Staff were friendly and helpful.
Anand
Anand, 2-night trip
10/10 Exceptional
Mar 4, 2025
Hotel is dated and being worked on. The staff is amazing, Ms. Lawade is one of those people that not only took care of a mix up in reservation but made sure everything was good with our stay. She deserves 5 stars! The room was quiet very clean and the bed was comfortable. Enjoy your stay here.
Sharon L
Sharon L, 2-night trip
6/10 Good
Jun 30, 2025
It's a hotel
Our room was fine and had easy access to downtown Charleston. I wasn't impressed with the condition of the hotel, particularly the elevators. The slot next to the working controls is boarded up and the working elevators are in need of cleaning. Continental breakfast was in the hotel next door.
While we were there it was almost constant hangout / drug usage across the street (at least it wasn't in the hotel parking lot) and as we were leaving a girlfriend/boyfriend dispute from someone who had stayed at the hotel got loud with plenty of shouting. It didn't seem that out of character for the clientele.
Tyler
Tyler, 1-night trip
2/10 Poor
Jun 26, 2025
Don’t go here
First of all they changed their name to best western so we spent an extra half hour trying to find the place. The reception, room and halls we updated beautifully. But the one elevator that worked for 8 floors was very dangerous and had not been inspected since January 2024. There was an ice machine on every floor, only 2 worked. Breakfast was in the motel next door. The neiborhood was scary and they overcharged us by over $50
robert
robert, 1-night trip
10/10 Exceptional
Feb 16, 2024
Love this place
Clean helpful staff delicious breakfast and right there near everything u need
Ricky
Ricky, 3-night trip
6/10 Good
Jun 10, 2025
With this hotel, you get what you pay for. It is an older hotel, so there are some expected shortcomings. They are in the process of renovating but there is a long way to go before it is completed.
Pros: price, location, updated and clean rooms, friendly staff, free parking, free wifi.
Cons: outside is in very poor condition, only one working elevator and it working is a stretch, hallways are hot and humid, housekeeping left bags of trash and dirty sheets from multiple rooms in the hallway overnight, their website says free breakfast but there was none and we was told to go to the hotel next door for breakfast.
Not a terrible stay for the price but be aware of why the price is cheap.
James
James, 1-night trip
8/10 Very good
Feb 21, 2024
I was a nice enough hotel!
AMY
AMY, 1-night trip
8/10 Very good
Jul 20, 2024
It’s an older hotel, but the rooms are comfortable and the staff was helpful.