In the heart of Kyoto, The Machiya Ebisuya offers a serene escape with a lush garden. Stroll along Nishiki Market and Pontocho Alley, then return to relax with luggage storage and express check-out. With multilingual staff on hand, previous guests rave about the helpful service.
The Machiya Ebisuya puts you in a great location, within just a 10-minute walk of Kawaramachi Street and Shijo Street. Also, Nishiki Market and Pontocho Alley are within a 15-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Gojo Station is 10 minutes away.
At a glance
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Hotel size
30 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas
Property amenities
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Also known as
THE MACHIYA EBISUYA Hotel
THE MACHIYA EBISUYA Kyoto
THE MACHIYA EBISUYA Hotel Kyoto
Frequently asked questions
Does The Machiya Ebisuya offer free cancellation for a full refund?
Yes, The Machiya Ebisuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Machiya Ebisuya?
Sorry, pets aren't allowed.
Is parking offered on site at The Machiya Ebisuya?
Sorry, there's no onsite parking at The Machiya Ebisuya.
What are the check-in and check-out times at The Machiya Ebisuya?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What's the area around The Machiya Ebisuya like?
The Machiya Ebisuya is in Shimogyo Ward, a short 10-minute walk from Gojo Station and 5 minutes' walk from Kawaramachi Street. Travelers love the hotel's prime location.
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Reviews
The Machiya Ebisuya Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.8
Staff & service
9.6
Eco-friendliness
9.8
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Laundry facilities
Bed
Public transport
Breakfast
Walking
Reviews
10/10 Exceptional
May 17, 2025
Hotel was very clean, staff was welcoming and made the entire check in and check out process smooth!
Jade
Jade, 2-night trip
10/10 Exceptional
May 7, 2025
Wonderful place …the rooms were spacious and top notch
The bed and pillows were luxurious
Very close to shopping and Nishiki market
Charles
Charles, 1-night trip
10/10 Exceptional
Jul 1, 2025
The hotel is beautiful and clean. They offer complimentary coffee and tea which is great. The hotel is located only 10 minutes from Nishiki Market and the subway station. I will definitely stay here again next time I visit
Mai
Mai, 5-night trip
10/10 Exceptional
May 31, 2025
Cute boutique hotel. Every little thing is taken care of. Great staff, fantastic amenities.
navin
navin, 4-night trip
10/10 Exceptional
Apr 22, 2025
Wonderful hotel, great location, staff and facilities. Would recommend.
Amanda
Amanda, 3-night trip
10/10 Exceptional
Jun 8, 2025
We loved our stay at this hotel. Rooms are clean and beautiful, very spacious for Japan standards. The staff is kind and helpful. The area feels very safe and quiet. Location is about 10-20 walk to pontocho, nishiki market, gion area. The 7eleven is one block away.
Mariana
Mariana, 4-night trip
10/10 Exceptional
May 12, 2025
Nice
Elena
Elena, 3-night trip
10/10 Exceptional
Apr 9, 2025
Fantastic location and service
Fantastic location !! Exceptional staff… so glad we picked this hotel to stay at to see Kyoto. Easy walk to see most areas we wanted to see
craig
craig, 5-night trip
10/10 Exceptional
Apr 19, 2025
The Japanese room was an extraordinary experience, (best sleep i’ve had in a while) and the front office was very friendly. I would come back anytime
Adriana
Adriana, 1-night trip
10/10 Exceptional
May 20, 2025
The staff members were all kind and extremely helpful. The room was spotless, had seperate toilet and bathroom, walk-in shower, plus a bath, washing machine, cooktop, fridge. The whole place is wonderful. We were sorry to leave!
Alison
Alison, 9-night trip
10/10 Exceptional
Mar 1, 2025
Beautiful modern machiya. Very nice clean, quiet rooms with an excellent location.
Janice
Janice, 3-night trip
10/10 Exceptional
Mar 8, 2025
Love it
Pam
Pam, 3-night trip
10/10 Exceptional
Jun 7, 2024
Great place great people
Katherine
Katherine, 1-night trip
10/10 Exceptional
Jun 2, 2024
Great location, beautiful rooms and quite spacious
Clare
Clare, 3-night trip
10/10 Exceptional
Apr 23, 2025
Recommended
Omer
Omer, 1-night trip
10/10 Exceptional
Dec 10, 2024
Perfect for a family of four with young kids
Dan
Dan, 4-night trip
10/10 Exceptional
May 24, 2025
A simple beautiful experience that is allowed by the hotels location , staff and room quality . The deluxe queen is perfect with its space and kitchenette facilities . Bonus is the free laundry for those travelling a lot . We love walking and being honest it’s not super close to transport , but honestly was not a problem . Kyoto is a walking experience and when you wish to explore further than the city boundaries there are options for transport 10 minutes away .
Bevan
Bevan, 4-night trip
10/10 Exceptional
Nov 19, 2024
Loved our stay here while we were in Kyoto! Staff was so welcoming and friendly - the rooms were clean and modern. The location was perfect, close enough to walk to all the places we wanted to and on a very quiet street!
Amelia
Amelia, 3-night trip
10/10 Exceptional
Feb 24, 2025
The gold standard for accommodation and service - our second visit and the staff went above and beyond (including a room upgrade to show appreciation at our return). Room was incredible as was the general support and courtesies extended. Will stay with them again (without Expedia).
Aaron
Aaron, 5-night trip
10/10 Exceptional
May 3, 2023
It was like it was brand new, Absolutely loved staying here it was a great spot and easy to walk to main tourist areas.
Alison
Alison, 5-night trip
8/10 Very good
Apr 28, 2024
Booked 1 room for 4 people, room was comfortable and staff was friendly. We enjoyed our stay as the location was also convenient and quiet!
Rachel
Rachel, 2-night trip
10/10 Exceptional
Mar 29, 2024
Outstanding Japanese hospitality, located within walking distance of Kyoto’s exquisite historical and spiritual sites, as well as its modern, vibrant shopping districts. This is a superb choice for any visitor.
Daniel
Daniel, 2-night trip
10/10 Exceptional
Jun 21, 2023
Loved everything about our stay. Not much else to add aside from that I’d highly recommend it to anyone headed to Kyoto
James
10/10 Exceptional
Mar 11, 2024
Beautiful well, equipped, spacious rooms!
Celeste
10/10 Exceptional
Nov 1, 2024
Super friendly staff. Very helpful and professional, and speak decent English.