My stay at this hotel was disappointing. The first room I was given was dirty, had cockroaches, a broken AC, and no working telephone. I had to use my cell phone just to call the front desk and ask for help. The staff did move me to a room next door, which thankfully had a working AC, but it still fell short. There was no luggage rack, the beds looked old and uncomfortable, and while the sheets seemed clean, they had visible stains.
Overall, the staff was responsive when I called, but the quality and upkeep of the rooms left a lot to be desired.