Comfort Suites The Colony - Plano West

2.5 star property
City-center The Colony hotel with indoor pool

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Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Hotel entrance with a striking overhang supported by pillars.
Lobby
Indoor pool
Enjoy a convenient dining experience in this well-appointed space, featuring a buffet setup and comfortable seating for meals.
In the heart of the city, Comfort Suites The Colony - Plano West offers a relaxing retreat. Unwind in the garden or by the indoor pool, stay connected with in-room WiFi and get moving at the gym. With dry cleaning services and a 24-hour business center, this hotel is perfect for both work and play.

Reviews

7.2 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Non-smoking
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
$71 nightly
The total price is $82
Aug 4 - Aug 5
Total includes taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Suite, Nonsmoking, Accessible

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking, Accessible

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 1 KING BED NON SMOKING

7.2 out of 10
Good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
4796 Memorial Dr, The Colony, TX, 75056

What's nearby

  • The Colony Five Star Complex - 8 min walk - 0.7 km
  • Grandscape - 15 min walk - 1.3 km
  • Hawaiian Falls The Colony - 17 min walk - 1.4 km
  • Andretti Indoor Karting & Games The Colony - 3 min drive - 3.3 km
  • The Shops at Legacy - 7 min drive - 8.9 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 18 min drive
  • Love Field Airport (DAL) - 37 min drive
  • Dallas Medical-Market Center Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Rosa's Cafe - ‬13 min walk
  • ‪Studio Movie Grill The Colony - ‬17 min walk

About this property

Comfort Suites The Colony - Plano West

Comfort Suites The Colony - Plano West puts you within a 10-minute drive of The Shops at Legacy and Stonebriar Centre Mall. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Also, Ford Center and Toyota Stadium are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Water skiing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (540 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 27 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Does Comfort Suites The Colony - Plano West offer free cancellation for a full refund?

Yes, Comfort Suites The Colony - Plano West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites The Colony - Plano West?

Yes, there's an indoor pool. The pool will be unavailable from January 27 2025 to December 31 2025 (dates subject to change).

Are pets allowed at Comfort Suites The Colony - Plano West?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Comfort Suites The Colony - Plano West?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Suites The Colony - Plano West?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Comfort Suites The Colony - Plano West and nearby?

Have fun during the warmer months with activities nearby such as water skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.

What's the area around Comfort Suites The Colony - Plano West like?

Comfort Suites The Colony - Plano West is in the heart of The Colony, a short 15-minute walk from Hawaiian Falls The Colony and 17 minutes' walk from Grandscape.

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Comfort Suites The Colony - Plano West Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Elevator
Children
Location
Shower
Bathroom
Food

Reviews

10/10 Exceptional

Weekend wedding trip

The hotel was really nice, the king-size suite comfy bed great size room. No complaints, the complimentary breakfast was also great. Will definitely stay again.
Jerry, 3-night trip

8/10 Very good

Shining Lights

Overall, the stay was good, it was nice and quiet. Although, with the lights flickering and my room 205 has curtains that do not close and the light from the parking lot shines in, it could have been an excellent stay.
CARMINA, 2-night trip

6/10 Good

Good

The check-in service was good and fast, the staff was very friendly, the breakfast was good, the room was clean but smells like mold and the a/c was too noisy.
3-night trip

6/10 Good

Problems checking. First time I’ve gone to a hotel and they wouldn’t check to see if my room was ready a little early. Then problems checking in for some reason. Room was nice, sink faucet was broken but everything else was fine.
Stephen, 1-night trip

2/10 Poor

The first room we had there was no phone to call the front desk, one of the bed was not stable on the platform so every time you sat on the bed, it tipped to the other side, had to go down to the front desk to have the manager come and take care of it the place was outdated and look nothing like the picture on the website. The first room was not clean so the move us to another room, if I had a chance I would've found another hotel because I had paid in advance I didn't want to loose my money. I will go on the hotel site for my next stay and not use this again. This hotel should be condemned.
This is the bed as we pulled it back to check for bedbugs the stains on the comforter
The phone was there but no connection just a phone sitting there as a prop.
The condition of the tub then they never came to change the towels or even to clean the room
TAMARA, 3-night trip

10/10 Exceptional

Excellent
Jocelyn, 3-night trip

6/10 Good

Good area.
Aaron, 3-night trip

10/10 Exceptional

Enjoyed our stay!
Misty, 2-night trip

8/10 Very good

The room is nice. Was disappointed the pool/hottub was closed. The breakfast area was a disater this morning. Good for the value.
raymond michael, 1-night trip

10/10 Exceptional

Great area
Albert, 1-night trip

4/10 Fair

Not a pleasant stay

We stay in a room with 2 beds and there was big stains on the box spring of some type of fluid. The other room that we got the toilet didnt work and got switched to a different room that had roaches.
2-night trip

10/10 Exceptional

Home away from home

The people were very friendly and always smiled. The food was delicious and fresh. I will definitely stay here again
Jose, 1-night trip

8/10 Very good

Overall, very good and efficient. Unfortunately, the swimming pool was closed without notice at Expedia (under renovation).
Henri, 2-night trip

10/10 Exceptional

I love the fact he akways new my name when I called. I loved it. Very personable
Tam, 1-night trip

6/10 Good

It was an old property.
Jeshica, 1-night trip

8/10 Very good

Staff was very friendly. I only slept there so there wasn’t much time to really have an opinion of the hotel. Had a couple of small issues but they took care of my needs
2-night trip

10/10 Exceptional

The staff, especially the front desk, always treat me great.
Earl, 5-night trip

8/10 Very good

Good
Sandesh, 1-night trip

4/10 Fair

There was never anyone at the front desk. I always had to call to get someone to show up the room smelled when I went in and then after taking one shower, there was at least 2 feet of water in the tub that would not drain even the next day, I told them and they didn’t do anything the breakfast was decent and the people were friendly just weren’t very attentive
Jonathan, 2-night trip

10/10 Exceptional

Everything
Richard, 1-night trip

8/10 Very good

Bathroom needs a little maintenance. Overall nice place and breakfast.
Terry, 3-night trip

8/10 Very good

You are in the middle of anything you could need. Food, entertainment, peace and quiet. There was traffic quite close, but you don't notice due to the location and setting. The TV and its remote could have been better but I wasn't there to watch TV. Hopefully, I'll be back soon. Just move The Colony a wee bit closer to Iowa and I would be back tomorrow.
Z. Keith, 4-night trip

2/10 Poor

Very poor condition

Sheets on the bed were dirty. Tv did not work. Remote did not work. Rooms did not have enough lighting. A dog was off the leash walking in the hallway. Drywall was damaged in the stairwell. The curtain in the bathroom was not a proper size so the floor got extremely wet. There was hair from the last person staying there in the tub.
Kaleb, 1-night trip

10/10 Exceptional

No complaints.

Wonderful.
Isis, 2-night trip

10/10 Exceptional

Location
Earl, 3-night trip