El Paraiso Hotel Tulum

Beachfront hotel with spa, near Playa Paraiso

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Where to?

Dates

December 2025

23

January 2026

Bar (on property) - El Paraiso Hotel Tulum (Tulum)

Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe - El Paraiso Hotel Tulum (Tulum)

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers - El Paraiso Hotel Tulum (Tulum)

Deep-tissue massages, Swedish massages, sports massages, beach massages - El Paraiso Hotel Tulum (Tulum)

Escape to El Paraiso Hotel Tulum, where a white sand beach and crystal-clear waters await. Unwind with free continental breakfast, bask in the sun at the beachfront dining area or treat yourself to a rejuvenating hot stone massage at the onsite spa. With an outdoor pool, garden bar and coffee shop/cafe nearby Tulum National Park.

VIP Access

Wonderful

Popular amenities

Pool
Spa
Free parking
Free WiFi
Restaurant

Main amenities (12)

Daily housekeeping
On a private beach
Restaurant and bar/lounge
Full-service spa
2 outdoor pools
Free use of bicycles
Free beach club on site
Beach umbrellas
Beach sun loungers
Beach towels
Beach bar
Room service

For families (6)

Children stay free
Private bathroom
Garden
Daily housekeeping
Blackout drapes/curtains
Minibar

$279 nightly

Dec 24 - Dec 25

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Dec 23 - Dec 24

Tomorrow

Dec 24 - Dec 25

All rooms

2 beds

3+ beds

1 bed

Showing 6 of 6 rooms

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed

Exceptional

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

Mini-fridge

Premium bedding

Separate bedroom

388 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Large Twin Sofa Bed

Deluxe Suite, 2 Queen Beds

Exceptional

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

Mini-fridge

Premium bedding

Separate bedroom

391 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Superior Room, 2 Queen Beds

Exceptional

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

Mini-fridge

Premium bedding

Ceiling fan

249 sq ft
Sleeps 4
2 Queen Beds

Exclusive Bungalow, Multiple Beds

Highlights

Balcony or patio

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Free cribs/infant beds

Mini-fridge

Dining table

961 sq ft
1 bedroom
Sea view
Sleeps 4
1 King Bed and 2 Twin Sofa Beds

Deluxe Double Room

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Mini-fridge

Premium bedding

Blackout drapes/curtains

Down duvet

534 sq ft
Sea view
Sleeps 2
2 Double Beds

Luxury Double Room

Highlights

Balcony or patio

Individually furnished

Individually decorated

Air conditioning

Mini-fridge

Premium bedding

Blackout drapes/curtains

Down duvet

534 sq ft
Sea view
Sleeps 2
1 King Bed

Similar properties

Pool
Airport transfer
Parking available
Free WiFi

$284 nightly

Jan 8 - Jan 9, 2026

Total with taxes and fees

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About the neighborhood

Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780

What's nearby

Tulum National Park - 1 min walk - 0.0 km
Jaguar Park - 1 min walk - 0.0 km
Playa Paraiso - 5 min walk - 0.4 km
Las Palmas Public Beach - 8 min walk - 0.7 km
Tulum Mayan Ruins - 6 min drive - 1.5 km

Getting around

Tulum Intl. Airport (TQO) - 59 min drive

Restaurants

‪Carl's Jr. - ‬7 min drive
‪Playa Pescadores - ‬9 min walk
‪Häagen-Dazs - ‬10 min drive
‪Panza Tulum - ‬8 min drive
‪Frosty's - ‬10 min drive

About this property

El Paraiso Hotel Tulum

Placing you just steps from Playa Paraiso, El Paraiso Hotel Tulum offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Offering a beachfront location, El Paraiso Restaurante serves Mexican cuisine and is open for lunch. This Mediterranean hotel also features a beach bar, a snack bar/deli, and free bike rentals. Fellow travelers love the helpful staff.

At a glance

Hotel size

- 15 rooms
- Arranged over 1 level

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Contactless check-in available
- Early check-in subject to availability
- Minimum check-in age: 21
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- The front desk is open daily from 7:00 AM - 10:00 PM
- Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Children

- Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

- Free secured, uncovered onsite self parking

Other information

- Designated smoking areas

Property amenities

Food and drink

Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Beach bar
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service (limited hours)
Snack bar/deli
Water dispenser

Traveling with children

Children stay free (see details)
Children's menu
Beach toys
Pool toys
Art supplies

What to do

On a private beach
Free beach club
Beach volleyball
Foosball
Bicycle tour information
Ecotours nearby
Motor boating nearby
Snorkeling nearby
Scooter/moped rentals nearby

Services

Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

1 building/tower
Garden
Mosquito nets
2 outdoor pools
Designer stores on site
Bicycle parking
Full-service spa
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Comprehensive recycling policy
Water dispenser
Outdoor furniture
Mediterranean architecture

Accessibility

Smooth flooring in room

Room amenities

Home comfort

Air conditioning
Minibar
Iron/ironing board (on request)
Window screens

Sleep well

Down comforter
Blackout drapes/curtains
Premium bedding

What to enjoy

In-room massage
Balcony or patio
Individually furnished and decorated

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

Champagne service
Mini-fridge
Free bottled water

More

Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Recycling
Guidebooks/recommendations
Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Paraiso. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Dining

El Paraiso Restaurante - This beachfront restaurant specializes in Mexican cuisine and serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Paraiso Hotel Tulum Hotel

El Paraiso Hotel Tulum Tulum

El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Does El Paraiso Hotel Tulum offer free cancellation for a full refund?

Yes, El Paraiso Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Paraiso Hotel Tulum?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at El Paraiso Hotel Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at El Paraiso Hotel Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at El Paraiso Hotel Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at El Paraiso Hotel Tulum and nearby?

Have fun with onsite activities like volleyball and cycling. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. El Paraiso Hotel Tulum also has a private beach and spa services, as well as a garden.

Are there restaurants at or near El Paraiso Hotel Tulum?

Yes, El Paraiso Restaurante offers beachfront dining, Mexican cuisine, and ocean views.

Does El Paraiso Hotel Tulum have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around El Paraiso Hotel Tulum like?

El Paraiso Hotel Tulum is a short 19-minute walk from Tulum Mayan Ruins and 6 minutes' walk from Las Palmas Public Beach.

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El Paraiso Hotel Tulum Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.8

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

The beach was described as beautiful, clean, and spectacular with great access to sun loungers and a beach club. (18 reviews)
Breakfast was delicious and had a good variety, with excellent service. (7 reviews)

From real guest reviews summarized by AI.

Popular mentions

Service staff

Breakfast

Beach

Room

Location

National parks

Restaurant

Food

Sunrise

Bed

10/10 Exceptional

Oct 27, 2025

Beautiful beach, very nice staff, comfortable room.

denis, 6-night trip

10/10 Exceptional

Jan 17, 2025

Staff and service were excellent and I look forward to staying there again. Love the beach area too.

Alan, 7-night trip

10/10 Exceptional

Jul 7, 2025

The staff was very friendly and attentive. The restaurant onsite did not stay open very late so we had to get dinner offsite quite often.

Amy, 6-night trip

10/10 Exceptional

Mar 9, 2025

Fantastic and welcoming staff

Meghan, 1-night trip

10/10 Exceptional

Jul 7, 2025

The pool pictured for the property is a private pool and not the main one available. Breakfast was good but the restaurant closes very early in the evening. The staff was very kind.

Amy, 7-night trip

8/10 Very good

Mar 14, 2025

The staff was awesome(x10)!!!. Everything was on point. Clean facilities and beutiful beachfront. The only thing that I wish they would provide is dinner so your not out looking for food like Dora the Explorer at night.

Augustine, 4-night trip

10/10 Exceptional

Aug 10, 2024

Perfect beach hotel.

I should give the hotel a negative review to keep it as a hidden gem, but it’s a wonderful hotel with great staff. I’d love to come back.

Mark, 1-night trip

10/10 Exceptional

Jul 20, 2024

Great service great staff , convenient location super clean. Had a great time with the family. Thank you to all the staff service.

Gilberto, 1-night trip

8/10 Very good

Nov 28, 2023

I enjoyed staying at El Paraiso hotel. It is right in a national park so quieter than expected which I appreciated. It was nice to have breakfast there. Sometimes wished there were more transportation options, but the new road should help.

Brian, 4-night trip

10/10 Exceptional

Mar 10, 2025

I did like all the environment except for 1 part of the room, it was under construction and it looked strange even tough it was covered. Besides that, the people and the rest of the hotel were amazing. Thank you.

Eric, 3-night trip

10/10 Exceptional

Jan 29, 2024

Hotel is right next to Playa Paraiso and its restaurant. Breakfast at the beach is included. Have free access to sun loungers and the beach as a hotel guest. Have free bikes available. Close to the Tulum ruins and can walk to some nearby restaurants.

Nancy, 2-night trip

10/10 Exceptional

Mar 22, 2025

This property was exactly what we were looking for. Small hotel but beautiful inside and out! Steps from the beautiful beach and beach club that offers lounge beds for your full day on the beach. There is also a restaurant on site where breakfast is included. The food was great! The hotel is in a national park which was very nice. There are a few restaurants in walking distance and there is a tram that takes you throughout the park during the day. Also a museum that is free!! The ladies at the reception desk were very helpful. They reserved restaurants for us and excursions! They kept in contact with us throughout. My family of 3 felt very safe and we had the best time! We will definitely be back here!

Stephanie, 3-night trip

10/10 Exceptional

Apr 26, 2025

This is an amazing place. The hotel is inside Del Jaguar Parque Tulum. You need to go through the park gate when you come to the hotel. It’s 120 pesos every time you leave and come back during park hours. After park hours, you can keep your wristband. There are some great restaurants down the beach and the restaurant at the beach club is good. Breakfast is very good and the service is excellent. We loved the beach club and the beach itself is beautiful with nice clean fine white sand. There is a lot of seaweed at times in the water. The room was small but the cleaning was excellent with different ‘towel animals’ every day. There are free shuttles in the park to get to the ruins and museum. I would definitely recommend it.

Timothy, 6-night trip

10/10 Exceptional

Feb 4, 2024

Peace and Solitude

The hotel is a gem. It is located in the National Park and it has only 10 rooms. If you are looking for peace and quiet, this is the place for you. The restaurant at the beach club closes at 6pm but there are a couple of restaurants within 10-15 minutes walk if you want to grab dinner late.

Azim, 10-night trip

10/10 Exceptional

Jul 4, 2024

Great full day and night at El Paraiso

Friendly place, small hotel with beach club. Martha was extremely accommodating with our last minute booking (the morning of!). Beach club was great and beach bed was included with reservation, as well as breakfast. The hotels provides bikes to go exploring or in our case to the restaurant Casa Maria in the evening. Note that there is a 60 pesos per person charge to enter the national park within which the hotel is located. You cannot bring cans, plastic bottles or alcohol in the park.

Frederic, 1-night trip

10/10 Exceptional

Feb 12, 2025

Peaceful getaway

The facilities and the hotel staff were amazing! We arrived late the night of our check in and we called the hotel and they were so kind as to pick up take out for us because the restaurants in the immediate area would be closed by the time we arrived. The location was ideal for what me and my friends were looking for. The private beach club meant that things were lively and exciting during the day but in the early mornings and evenings we had the beach, ocean, and stars to ourselves. Being located right by the ruins was such a luxury. We biked there in under 10mins. The breakfast provided by the hotel was delicious and had a good variety. We could also have lunch and dinner at the beach club but there are a few restaurants in the area to try. Marco, Martha, Lucia, and Cassandra were all amazing. Thank you so much for your hospitality!!!

3-night trip

10/10 Exceptional

Sep 18, 2023

Everything about this place was perfect. The staff were very helpful! Especially the reception personnel. The rooms and grounds were always clean. The food was on point!! Perhaps the only minor issue is the lack of access to food after 6pm. Though this is temporary due to the construction, the staff was always ready to help in any way. They literally went above and beyond to accommodate. I’m grateful that we decided to stay here. Looking forward to returning when we visit again.

Joe, 4-night trip

8/10 Very good

Jan 31, 2025

While the hotel was pretty and the beach is clean - check in was smooth staff was very pleasant- offered an upgrade which we booked thro uh h Expedia - and as VIP of Expedia it should have been free- it was $600 USD we stayed in the bungalow which was nice but comes with no extra amenities lol was even charged for the milk for the coffee in the room. Everyone is very aggressive with tips to be received - but this was true for all the restaurants we visited not just the hotel restaurant. This hotels restaurant closes at 5:30-6PM and dinner is not available. You can ask front desk to arrange a car for you but the price they give you will not be the price when you get in the cab lol both times for scammed out of an additional 100-200 pesos. Also hotel does not follow the current conversions USD to Pesos and when told theirs was off changing prices by a few dollars o was met with pretty aggravated responses. On the one hand what’s a few dollars ? But on the other you should be honest. Hotel all in all is nothing to cry home about and neither is service although the beach itself area was beautiful and kept clean as it’s in the national park.

Eiriena, 4-night trip

10/10 Exceptional

Oct 20, 2024

Great place

Elizabeth, 4-night trip

10/10 Exceptional

Sep 2, 2024

Great place!

Roberto, 2-night trip

10/10 Exceptional

Aug 8, 2025

We had a very nice time at El Paraiso Hotel de Tulum. It was located on a beautiful beach – although be aware of the season, lots of seaweed. So I don’t know if it’s just in the summer or what, but there was a lot of it. But once you stepped over the seaweed, the water was really pretty. The service was great-they answered all my questions and were able to recommend a snorkeling and cenote tour. Bring your bug spray and your sunscreen you will need both.

Julia, 3-night trip