Hotel Villa Fontaine Grand Tokyo-ariake

4.0 star property
Hot springs hotel with restaurant, connected to a shopping center, near Ariake Garden

Choose dates to view prices

Photo gallery for Hotel Villa Fontaine Grand Tokyo-ariake

Restaurant
1 bedroom, down comforters, in-room safe, desk
Exterior
Shopping mall
Hot springs
Experience the fusion of modern comfort and serenity at Hotel Villa Fontaine Grand Tokyo-ariake. Indulge in a rejuvenating massage or unwind in the indoor hot springs, then browse through the on-site shopping mall. With helpful staff, free WiFi, and dry cleaning services, you'll feel right at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Onsen
  • Spa
  • Non-smoking
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Self parking
  • Spa services
  • Business center
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Self parking (surcharge)
$58 nightly
The total price is $67
Sep 15 - Sep 16

Room options

Available filters for rooms
Showing 34 of 34 rooms

Twin Room, Non Smoking (with Tatami Area)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Free extra futon mattress
Hair dryer
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Family Room, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 344 sq ft
  • Sleeps 4
  • 4 Twin Beds

Comfort Triple Room, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

Comfort Twin Room, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, Non Smoking (for 3 People)

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Non Smoking (Moderate)

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 1
  • 1 Double Bed

Superior Double Room, Non Smoking

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (with Extra Bed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room, Non Smoking

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 1
  • 1 Double Bed

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

Top Floor, ReFa Collaboration Room, Non Smoking with Public Bath Ticket

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Top Floor, ReFa Collaboration Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Comfort Fourth Room, Non Smoking

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 334 sq ft
  • Sleeps 4
  • 4 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 4 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 3 Twin Beds

High Floor, Superior King Room, Non Smoking with Public Bath Ticket

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Economy Double Room, Non Smoking (Moderate, with Public Bath Ticket)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (with Tatami Area, Public Bath Ticket)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Free extra futon mattress
Hair dryer
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Superior Twin Room, Non Smoking (with Public Bath Ticket, Extra Bed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 4 Twin Beds

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 3 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 3 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 4 Twin Beds

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

Room, Non Smoking (Run of the house with Public Bath Ticket, CI 6PM-, CO 11AM)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 2 Twin Beds

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 4 Twin Beds

Room, Non Smoking (Run of the house, CI 6PM-, CO 11AM)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 3 Twin Beds

High Floor, Superior King Room, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Non Smoking (Run of the house, CI 8PM-, CO 9AM)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Hair dryer
Shower/tub combination
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
2 Chome-1-5 Ariake, Koto City, Tokyo, Tokyo Prefecture, 135-0063

What's nearby

  • Ariake Garden - 2 min walk - 0.2 km
  • Tokyo Garden Theater - 2 min walk - 0.2 km
  • Tokyo Big Sight - 8 min walk - 0.7 km
  • Toyosu Market - 15 min walk - 1.3 km
  • Tokyo Tower - 6 min drive - 6.3 km

Getting around

  • Haneda Airport (HND) - 24 min drive
  • Narita Intl. Airport (NRT) - 62 min drive
  • Kokusai-tenjijo Station - 9 min walk
  • Shinonome Station - 16 min walk
  • Tokyo Teleport Station - 25 min walk
  • Ariake Station - 5 min walk
  • Ariake-tennis-no-mori Station - 6 min walk
  • Tokyo Big Sight Station - 14 min walk
  • Free shopping center shuttle

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪ABURI百貫有明ガーデン店 - ‬5 min walk
  • ‪飛車角 - ‬5 min walk
  • ‪牛たん炭焼利久 - ‬5 min walk
  • ‪竹清 - ‬5 min walk

About this property

Hotel Villa Fontaine Grand Tokyo-ariake

Hotel Villa Fontaine Grand Tokyo-ariake puts you in a great location, within a 15-minute walk of Ariake Garden and Tokyo Big Sight. Guests indulge in massages, then grab a bite to eat at the restaurant. A fitness center and a sauna are other highlights. Fellow travelers like that it's just a short walk to public transportation: Ariake Station is 5 minutes away and Ariake-tennis-no-mori Station is 6 minutes.

At a glance

DONE

Hotel size

    • 749 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) not allowed
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 2500 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Offsite

    • Free shopping center shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant

What to do

  • Hot springs

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Shopping mall on site
  • Spa services
  • Sauna
  • Lockers available
  • Banquet hall

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). There are 2 indoor hot springs and 2 outdoor hot springs open between midnight and midnight. The temperature in the hot springs is set to 90°F.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3200 per person
  • Hosted evening meal costs JPY 4500

Parking

  • Self parking costs JPY 2500 per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from midnight to midnight

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Fontaine Tokyo Ariake Tokyo
Villa Fontaine Grand Tokyo Ariake
Hotel Villa Fontaine Grand Tokyo ariake
Hotel Villa Fontaine Grand Tokyo-ariake Hotel
Hotel Villa Fontaine Grand Tokyo-ariake Tokyo
Hotel Villa Fontaine Grand Tokyo-ariake Hotel Tokyo

Frequently asked questions

Are pets allowed at Hotel Villa Fontaine Grand Tokyo-ariake?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Villa Fontaine Grand Tokyo-ariake?

Yes. Self parking costs JPY 2500 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Villa Fontaine Grand Tokyo-ariake?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM.

What is there to do at Hotel Villa Fontaine Grand Tokyo-ariake and nearby?

Onsite recreation at Hotel Villa Fontaine Grand Tokyo-ariake includes hot springs. Enjoy amenities like a sauna and a fitness center.

Are there restaurants at or near Hotel Villa Fontaine Grand Tokyo-ariake?

Yes, there's an onsite restaurant.

What's the area around Hotel Villa Fontaine Grand Tokyo-ariake like?

Hotel Villa Fontaine Grand Tokyo-ariake is a short 5-minute walk from Ariake Station and 10 minutes' walk from Tokyo Big Sight. Travelers say the area is walkable and good for shopping.

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Reviews

Hotel Villa Fontaine Grand Tokyo-ariake Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities

What guests liked

  • The property offers a convenient and helpful free shuttle service to and from the airport. (12 reviews)
  • Breakfast was excellent with many options, including a sushi bar, soup bar, and pastries. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Shopping malls
Service staff
Location
Spa
Restaurant
Train station
Amenities
Breakfast
Family friendly

Reviews

10/10 Exceptional

Awesome

Great place to stay for a brief visit
1-night trip

8/10 Very good

it is great place to stay for travel
Yongjoon, 4-night trip

10/10 Exceptional

Very nice and comfortable to stay with.
WAI YIN, 2-night trip

10/10 Exceptional

Location was great, we loved that it was next to the mall and lots of food options. Indoor playground was a hit with my kids! Near train stations so easy to get around.
Carol, 5-night trip

10/10 Exceptional

Awesime onsen, so conveniently atrached to a mall
3-night trip

10/10 Exceptional

It was a great hotel with wonderful and helpful service. The location and amenities was great.
Xing Sai, 6-night trip

10/10 Exceptional

Fabulously situated by trains, shuttle shopping and onsen
Cris T, 1-night trip

10/10 Exceptional

New clean hotel, very friendly staff, who, despite language barrier at times, did their best (thanks to Google Translate). Amazing breakfast buffet, can try the onsen experience in the mineral pools in the spa. Close to a metro line, so although the hotel is not centrally located, one can get to other Tokyo neighborhoods easily
6-night trip

10/10 Exceptional

The staff and room were excellent. This place is located in a quiet part of Tokyo next to a shopping center.
Brandon, 2-night trip

10/10 Exceptional

Clean, convenient location located across train station.
Lien, 3-night trip

10/10 Exceptional

Nice hotel at affordable prices. Had 4 beds for a family of 4. Pretty nice high end look.
Pooja, 2-night trip

10/10 Exceptional

Great
Takaaki, 17-night trip

10/10 Exceptional

El cuarto era amplio, el restaurante teni un buffet de desayuno muy completo, no todos los cuartos tenian vista de la ciudad.
Luisa, 1-night trip

10/10 Exceptional

Amazing hotel but they charge extra for parking and breakfast
Brian, 2-night trip

10/10 Exceptional

Place is beautiful. Staff was very nice. Close to the subway. There’s a shopping mall.A mini shop and a spa
Susan, 7-night trip

10/10 Exceptional

Brilliant gem!
Takaaki, 2-night trip

10/10 Exceptional

Everything about the hotel end of things was awesome. The shopping mall adjoining it opens up later (11:00am) and closes early too (21:00) there’s a Lawson’s a block away and a minister on the lobby same level as the lobby but options do become thin.
Leolani, 4-night trip

10/10 Exceptional

Everything is perfect I would not change a thing here
Sam, 1-night trip

10/10 Exceptional

I would recommend this stay!

The room was unbelievably clean, and modern whilst being bigger than most rooms in Tokyo. The location isn’t the best for tourists wanting to visit Tokyo as you are required to take 20 minute to an hour long bus or train to the heart of the city (places you would most likely visit like Shibuya, Shinjuku, etc). Although you got a lovely mall close by and many other smaller attractions.
3-night trip

10/10 Exceptional

The aircon is a bit difficult to figure out.
Wei, 2-night trip

6/10 Good

We enjoyed the spa so much!! It is a little far away from the center of the city but it was perfect to enjoy the spa. The gym needs the update. Please add a water station and towels.
kunie, 1-night trip

10/10 Exceptional

This hotel is next to a major shipping with multiple food courts and a grocery store at the basement levelnof the mall. Also, has easy and excellent access to the gteater Tokyo subway system. The only down side tobthis hotel is the poor English fluency of the hotel staff.
Erhan, 7-night trip

10/10 Exceptional

Best stay for last stop of your trip

The staffs are friendly and polite. The hotel has an easy self-check-in system. There's a shopping mall with a food court next door. This is the last stop of our trip. We were happy to find out that there was free shuttle bus to the airport. Saving us a lot of trouble dragging our luggage taking the metro. You could also leave your luggage at the hotel after check-out if you have a late flight.
Han, 2-night trip

8/10 Very good

Rude employee

Overall it is a great place. Had a bad experience checking in but other than that it was good. We had breakfast and dinner each night as part of the package. It was good but there was really no variety nigh to night. We ate there for 5 days/nights and it was starting to get old. Changing up the buffet would have earned better scores. Having the laundry was very nice. Again if not for the rude employee when we got there early, which I already posted about, it would have received excellent.
john, 5-night trip

10/10 Exceptional

I can't say enough good things about this hotel. It offers free shuttle from and to Haneda airport, which is so convenient and helpful to hotel guests. Excellent customer service, great location, walking distance from Ariake station where you can easily get to city center. Hotel staff was super friendly and always willing to help. There are plenty of restaurants and shops nearby. The mall of Ariake Garden is connected to the hotel. We visited Tokyo for a week and ate dinner there almost daily, just different restaurants at the food court, and they were all excellent and tasty. We never had a bad meal there, and some restaurants offer a 5% discount for hotel guests so make sure you pay attention to the signs when making payments. Rooms are spotless clean and pajamas are provided. The onsen at the hotel is so nice, although for a fee. We'll definitely consider staying there again when visiting Tokyo area in the future.
Esther, 6-night trip