Near Sevierville Convention Center, New Hotel Collection Smoky Mountains offers a refreshing retreat. Enjoy breathtaking views from the rooftop terrace, get your caffeine fix at Honeybee Coffee or stay active in the gym.
Popular amenities
Bar
Non-smoking
Gym
Laundry facilities
Free parking
Air conditioning
Main amenities (10)
Housekeeping (on request)
Restaurant and bar/lounge
Rooftop terrace
Fitness center
Coffee shop/cafe
Air conditioning
Self-serve laundry
Concierge services
Luggage storage
Limited hour front desk
Feel at home (6)
Kitchen
Private bathroom
Separate sitting area
Washer/dryer
Coffee/tea maker
Blackout drapes/curtains
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Luxury Suite
Luxury Suite
Highlights
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
Sleeps 4
1 Queen Bed, 1 Twin Trundle Bed and 1 Twin Sofa Bed
View all photos for Premium Suite
Premium Suite
Highlights
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Kitchen
Refrigerator
Sleeps 7
2 Queen Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed
Sevierville Convention Center - 5 min drive - 4.3 km
Titanic Museum - 5 min drive - 5.9 km
Getting around
McGhee Tyson Airport (TYS) - 46 min drive
Restaurants
McDonald's - 7 min walk
Golden Corral - 16 min walk
Cracker Barrel - 20 min walk
El Paso Mexican Restaurant - 17 min walk
Starbucks - 18 min walk
About this property
New Hotel Collection Smoky Mountains
New Hotel Collection Smoky Mountains features a rooftop terrace and puts you just a 5-minute drive from Soaky Mountain Waterpark and Wilderness at the Smokies. After getting a workout at the fitness center, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Island at Pigeon Forge and Sevierville Convention Center are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Winery tours nearby
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Facilities
Rooftop terrace
Fitness center
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Closed captioned TV
Lever door handles
Stair-free path to entrance
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board (on request)
Washer and dryer
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Fireplace
Individually furnished and decorated
Separate sitting area
Freshen up
2 bathrooms
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
Kitchen
Dishwasher
More
Housekeeping (on request)
Special features
Dining
Honeybee Coffee - Onsite coffee shop.
Seasons 101 - Onsite fine-dining restaurant. Open daily.
Sky Lounge 101 - Onsite rooftop bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 30.00 per accommodation, per night
Resort fee inclusions:
Fitness center access
Health club access
In-room coffee
Laundry facilities
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Also known as
New Collection Smoky Mountains
Central Hotel Ascend Hotel Collection
New Hotel Collection Smoky Mountains Hotel
New Hotel Collection Smoky Mountains Sevierville
New Hotel Collection Smoky Mountains Hotel Sevierville
Frequently asked questions
Does New Hotel Collection Smoky Mountains offer free cancellation for a full refund?
Yes, New Hotel Collection Smoky Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Hotel Collection Smoky Mountains?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at New Hotel Collection Smoky Mountains?
Yes, there's free self parking.
What are the check-in and check-out times at New Hotel Collection Smoky Mountains?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at New Hotel Collection Smoky Mountains and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near New Hotel Collection Smoky Mountains?
Yes, there's an onsite restaurant, Honeybee Coffee.
Does New Hotel Collection Smoky Mountains have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a refrigerator, and a microwave.
What's the area around New Hotel Collection Smoky Mountains like?
New Hotel Collection Smoky Mountains is a short 16-minute walk from Sevierville City Park and 10 minutes' walk from Floyd Garrett's Muscle Car Museum.
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New Hotel Collection Smoky Mountains Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Bed
Coffee shop
Family friendly
Location
Bathroom
Trip
Kitchen
Reviews
10/10 Exceptional
Mar 30, 2025
Great Resort
The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.
Evelande
Evelande, 2-night trip
10/10 Exceptional
Aug 21, 2024
Very comfortable, spacious accommodations.
Michele
Michele, 5-night trip
8/10 Very good
Oct 12, 2024
Great room to stay...
The room was amazing... only issue was that the room floors were not clean they left dust under my socks
Virginia
Virginia, 3-night trip
10/10 Exceptional
Jan 8, 2023
Great place to stay
Earl
8/10 Very good
Feb 23, 2021
Great location, excellent accommodations.
Cathy
Cathy, 3-night trip
10/10 Exceptional
Jul 20, 2024
Nice spot. Full kitchen was a plus
Nick
Nick, 5-night trip
10/10 Exceptional
Jun 5, 2024
The place was clean and very roomy. Easy to get in and out.
Eulalia
Eulalia, 3-night trip
10/10 Exceptional
Jan 15, 2024
This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area.
Heather
Heather, 3-night trip
10/10 Exceptional
Dec 11, 2023
Just a beautiful place and incredible staff
John
John, 3-night trip
10/10 Exceptional
Mar 15, 2024
Loved the atmosphere and surroundings. I will stay again
Kimberly
Kimberly, 3-night trip
10/10 Exceptional
Apr 1, 2024
We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!
Cynthia
Cynthia, 4-night trip
10/10 Exceptional
Apr 17, 2024
The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.
Sacoria
Sacoria, 3-night trip
10/10 Exceptional
Jun 6, 2024
Gloria's family vacation
Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.
Gloria
Gloria, 3-night trip
10/10 Exceptional
Mar 17, 2024
I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.
Peter
Peter, 2-night trip
10/10 Exceptional
Feb 28, 2021
Great Accommodations. I highly recommend this hotel
Verified traveler
4-night trip
10/10 Exceptional
May 28, 2023
Hotel was very classy and relaxed. Loved the restaurant and rooftop
Alyssa
10/10 Exceptional
May 12, 2024
The hotel exceeded our expectations. The price was great for what you get during your stay. Unfortunately we only got to experience the rooftop bar for a little bit on Saturday (closed for private event on Friday) but it was absolutely beautiful. The room itself was very spacious. We hope to be back soon.
Kelly
Kelly, 3-night trip
10/10 Exceptional
Mar 23, 2023
Great place to stay
Nothing not to love about this adorable little boutique hotel in the heart of town. The rooms were clean, spacious and comfortable. Highly recommend.
Julio
Julio, 3-night trip
10/10 Exceptional
Dec 4, 2023
This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool!
George
George, 3-night trip
10/10 Exceptional
Jul 19, 2023
The 2 bedroom, 2 bathroom was perfect for our family of six. 2 adults, 4 kids and we loved it. Clean, spacious and beautiful. We will definitely return.
Kenisha
Kenisha, 3-night trip
10/10 Exceptional
Jan 23, 2023
Staff was super friendly and helpful. The rooms were huge and the fireplace and kitchen were so nice to have. We will be back.
robert
robert, 2-night trip
10/10 Exceptional
Aug 11, 2022
This is an excellent choice for families. Our unit had three bedrooms and two bathrooms with a full size kitchen. It was well equipped and perfect for families looking to be close to Dollywood and the surrounding area.
Kevin
Kevin, 3-night trip
10/10 Exceptional
Apr 2, 2024
Spot on in Sevierville!
This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.
Don
Don, 2-night trip
10/10 Exceptional
Jan 31, 2024
Perfect
This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there!
Charlotte
Charlotte, 3-night trip
10/10 Exceptional
Jul 31, 2022
Gorgeous little corner
The stay at Central Hotel was terrific. The only thing was that we were next to a bustling road, and the quiet wasn't so peaceful with all that traffic noise, but overall the cleaning was excellent, the place was just beautiful, the staff was terrific, and the restaurant downstairs was Devine!