Hotel New Otani Hakata

4.0 star property
Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Experience the vibrant energy of Fukuoka at Hotel New Otani Hakata, where a warm welcome awaits. Discover a haven with dry cleaning services, laundry facilities, and an electric car charging station. Indulge in buffet breakfast or unwind with coffee at the cafe.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Elevator
$99 nightly
The total price is $109
Jun 30 - Jul 1

Why we love this property

Business meets pleasure
Located in the city center's business and shopping district, this hotel offers in-room desks, massages, and a bar lounge for post-work relaxation.
Diverse culinary journey
Experience Japanese and Eastern European dishes at 2 specialty restaurants. A cafe and bar round out the options, plus buffet breakfast is available.

Room options

Available filters for rooms
Showing 39 of 39 rooms

Corner Suite Double

  • Sleeps 2
  • Free WiFi

Executive Twin Room - Smoking

  • Sleeps 2
  • Free WiFi

Executive Twin Non-Smoking

  • Sleeps 2
  • Free WiFi

Executive Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Moderate Twin, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Japanese Room, Non Smoking

  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Futons
  • Free WiFi

Connecting Room, Non Smoking

  • 646 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds
  • Free WiFi

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Deluxe Twin Room

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Run of House

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

Corner Suite Double Room

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Executive Double Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Twin Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Moderate Single or Moderate Twin (Single Use), Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Double Room, Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Twin Room Smoking - Breakfast included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Semi Double Room Non Smoking - Breakfast Included

  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Moderate Double Room Non Smoking - Breakfast Included

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Japanese Room Non Smoking - Breakfast Included

  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

Moderate Double Room Smoking - Breakfast Included

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room (Breakfast Included)

  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Double Room, Non Smoking (Breakfast Included)

  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Japanese-Western Room, Non Smoking

  • 1 bedroom
  • Sleeps 12
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi

Japanese-Western Room, Non Smoking (Breakfast Included)

  • 1 bedroom
  • Sleeps 12
  • 2 Large Twin Beds and 4 Twin Futons
  • Free WiFi
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About the neighborhood

Map
1-1-2 Watanabe-dori, Chuo-ku, Fukuoka, Fukuoka-ken, 8100004

What's nearby

  • Yanagibashi Rengo Market - 1 min walk - 0.2 km
  • Tenjin Underground Mall - 9 min walk - 0.8 km
  • Canal City Hakata - 10 min walk - 0.9 km
  • Yatai - 15 min walk - 1.3 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km

Getting around

  • Fukuoka Airport (FUK) - 17 min drive
  • Ariake Saga Airport (HSG) - 100 min drive
  • Yakuin Station - 6 min walk
  • Tenjin Station - 7 min walk
  • Nishitetsu-Fukuoka Station - 11 min walk
  • Watanabe-dori Station - 1 min walk
  • Tenjin-minami Station - 9 min walk
  • Yakuin-odori Station - 13 min walk

Restaurants

  • ‪麦衛門 - ‬2 min walk
  • ‪BISTRO LA ATORI - ‬3 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬10 min walk
  • ‪ピッツェリア ファリーナ - ‬2 min walk
  • ‪やま中 - ‬1 min walk

About this property

Hotel New Otani Hakata

At Hotel New Otani Hakata, you'll be just a 5-minute drive from Canal City Hakata and Fukuoka Anpanman Children's Museum. For a bite to eat, guests can check out Sembazuru, one of 4 restaurants, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. Also, Ohori Park and Port of Hakata are just a 5-minute drive away. Fellow travelers like that it's only a short walk to public transportation: Watanabe-dori Station is steps away and Tenjin-minami Station is 9 minutes.

At a glance

DONE

Hotel size

    • 372 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 2 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years of age to stay in a smoking room.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 3 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • Bar/lounge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sembazuru - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Green house - This restaurant serves breakfast, lunch, and dinner. Open daily.
The Castillian Room - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Open select days.
Taikanen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3900 for adults and JPY 2200 for children

Parking

  • Self parking costs JPY 1500 per day
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children 4-12 years old for breakfast.

Also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Does Hotel New Otani Hakata offer free cancellation for a full refund?

Yes, Hotel New Otani Hakata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Otani Hakata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Otani Hakata?

Yes. Self parking costs JPY 1500 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel New Otani Hakata?

Yes, there are 4 onsite restaurants, featuring Japanese cuisine.

What's the area around Hotel New Otani Hakata like?

Hotel New Otani Hakata is in Chuo Ward, a short 1-minute walk from Watanabe-dori Station and 16 minutes' walk from Canal City Hakata. Travelers give top marks for the hotel's prime location.

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Reviews

Hotel New Otani Hakata Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was consistently described as excellent, delicious, and plentiful with a variety of good quality options. (39 reviews)
  • The hotel is conveniently located near the subway station with a direct connection to the airport. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Amenities
Lobby
Trip
Bed
Store
Breakfast
Drinks

Reviews

Verified

10/10 Exceptional

Good location. Staff speak good English too. I had a happy stay here.
Yin Bing, 1-night trip
Verified

10/10 Exceptional

Stellar staff, spacious room, old luxurious feel.
DESMOND, 5-night trip
Verified

8/10 Very good

Clean room, staff are courteous. Good location.
Maila, 6-night trip
Verified

10/10 Exceptional

Nice and friendly staff, great amenities, and clean and spacious room.
Christina, 4-night trip
Verified

10/10 Exceptional

very nice hotel , have every thing i needed , room is spacious and comfy , enjoy it!
NGAI CHI, 1-night trip
Verified

8/10 Very good

Hotel is a little dated but the staff were outstanding. Beds are definitely on the hard side even for Japan standards but they accommodated and actually switched out my mattress when I was out. Breakfast buffet had lots of good quality options. Location is great.
Ryan, 3-night trip
Verified

10/10 Exceptional

convenient location with lots of great food around!
Jin Rui, 3-night trip
Verified

10/10 Exceptional

Excellent property, clean, wonderful staff, very good breakfast and three minutes to the metro station.
Gary, 3-night trip
Verified

10/10 Exceptional

Large Clean Room! Hospitable and Helpful Staff Quiet area Near Convenience Stores Near Restaurants Between Hakata and Tenjin areas
Alec, 3-night trip
Verified

10/10 Exceptional

Nice bedroom and excellent services representative. Late check out and welcome drink were rewarded. Overall rating is Excellent.
Iris, 2-night trip
Verified

10/10 Exceptional

Staff was very helpful. The room was spacious.
Prisca, 1-night trip
Verified

10/10 Exceptional

Very couteous staff
RAYMOND, 1-night trip
Verified

8/10 Very good

good breakfast
Suzan, 4-night trip
Verified

8/10 Very good

nearby subway and walkable to minami tenjin for dining
catherine, 3-night trip
Verified

6/10 Good

Close to many restaurants and right next to the subway. Easy to get to hakata station, tenjin underground shopping mall, walkable to Canal city. Room was clean and quiet, a bit outdated.
Vi ping, 4-night trip
Verified

8/10 Very good

The Staff was friendly
Terry, 3-night trip
Verified

10/10 Exceptional

The room was spotless. The staff was very courteous. Hotel is next to a subway station. Highly recommended.
Kiyomi, 2-night trip
Verified

6/10 Good

The rooms are very outdated. The lobby is nice, staff were helpful and kind yet the rooms need to be remodeled.
Araceli, 2-night trip
Verified

8/10 Very good

Good location, well maintained. Old facilities call for some update. Family friendly too.
Gang, 3-night trip
Verified

10/10 Exceptional

The staff was very welcoming. The room was nice and clean.
Chiara, 3-night trip
Verified

8/10 Very good

I could feel that it was quite an old accommodation, but it is well managed and the price is relatively low compared to the hotel size and facilities.
YOUNGSUB, 1-night trip
Verified

10/10 Exceptional

Excellent. We got a big room. 4 futon and 2 bed for 4 of us to choose. I enjoy the bed while my fam used the futon. 2 toilets and 1 bath room. Amazing. Location is good, walkable to shopping areas. Breakkfast options in hotel very good too.
Chee Peng, 2-night trip
Verified

10/10 Exceptional

Nice experience

Nice location and great service for my family. They show kindness to my kids. Things are well-organized.
1-night trip
Verified

10/10 Exceptional

overall this hotel was excellent. We could smell smoke (cigarette) but we had a air purifier that helped the smell. We did not take advantage of the breakfast in the hotel since we had more options within walking distance. Staff was accommodating and friendly always offering their assistance.
Hope, 5-night trip
Verified

8/10 Very good

The room smelled cigarette smoke so that they switched room to next door but still smelled so they changed the room to deference floor. The buffet breakfast was excellent compare to Nishitetsu Grand Hotel.
haruko, 2-night trip