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Angsana Laguna Phuket

5.0 star property
Luxury beachfront hotel with golf course, near Bang Tao Beach

Choose dates to view prices

Photo gallery for Angsana Laguna Phuket

Relax by the resort's central pool, surrounded by lush greenery and palm trees.
Creator video
Guests can enjoy a warm evening by the fire pit surrounded by palm trees and comfortable seating.
Enjoy scenic views of the ocean and lush surroundings from this beachfront property.
Enjoy ocean views from the spacious dining area with a glass-top table and comfortable seating.
Angsana Laguna Phuket invites you to unwind in style near Surin Beach. Soak up the sun at the private beach, indulge in a spa treatment, or play 18 holes of golf. With multiple dining options and activities like yoga classes and windsurfing, this luxury eco-certified hotel offers something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Golf course
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Free use of bicycles

Feel at home (6)

  • Children stay free
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Garden
$128 nightly
The total price is $138
Aug 25 - Aug 26
Total includes taxes and fees

Why we love this property

Private beach escape
Discover a beachfront hotel on a private island with white sand. Snorkel, kayak, or join beach yoga sessions at this island paradise.
Waterfront spa getaway
Indulge in Swedish or Thai massages at a full-service spa, open every day. Practice beach yoga, work out in the fitness room, or unwind in the sauna.
Views for days
Luxury hotel with private beach, bay, and boardwalk access. The scenic experience includes an art gallery, garden, and ocean-view restaurant.

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Two-Bedroom Island Suite

Two-Bedroom Island Suite | 1 bedroom, minibar, in-room safe, iron/ironing board

Two-Bedroom Island Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
2 bedrooms
Day bed
Private bathroom
Bathrobes
  • 1216 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Bedroom Island Duplex

Two-Bedroom Island Duplex | 1 bedroom, minibar, in-room safe, iron/ironing board

Two-Bedroom Island Duplex

Highlights

Outdoor play area
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
2 bedrooms
Day bed
Private bathroom
  • 1495 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Laguna Pool Access King Room

Laguna Pool Access King Room | Room amenity

Laguna Pool Access King Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
Minibar
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Laguna Grand Room

Laguna Grand Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Laguna Grand Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Sofa bed
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Angsana One-Bedroom Loft

Angsana One-Bedroom Loft | Living area

Angsana One-Bedroom Loft

Highlights

Air conditioning
Free cribs/infant beds
Separate bedroom
Sofa bed
Day bed
Bathrobes
Private bathroom
Separate bathtub and shower
  • 961 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Laguna Pool Access Twin Room

Laguna Pool Access Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Laguna Pool Access Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
Minibar
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Laguna Premier Room

Laguna Premier Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Laguna Premier Room

Highlights

Air conditioning
Free cribs/infant beds
Day bed
Separate bedroom
Bathrobes
Private bathroom
Minibar
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Laguna King room

Laguna King room | 1 bedroom, minibar, in-room safe, iron/ironing board

Laguna King room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
Minibar
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 2Bedroom Pool Suite Lagoon View

2Bedroom Pool Suite Lagoon View | Room amenity

2Bedroom Pool Suite Lagoon View

Highlights

Yard
Outdoor play area
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Separate bedroom
  • 1851 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2Bedroom Pool Suite Beach Front

2Bedroom Pool Suite Beach Front | 1 bedroom, minibar, in-room safe, iron/ironing board

2Bedroom Pool Suite Beach Front

Highlights

Yard
Outdoor play area
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Separate bedroom
  • 1851 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Laguna Twin room

Laguna Twin room | Room amenity

Laguna Twin room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
Minibar
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Laguna Pool View Twin Room

Laguna Pool View Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Laguna Pool View Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
Minibar
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Laguna Pool View King Room

Laguna Pool View King Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Laguna Pool View King Room

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
Minibar
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Laguna Ocean View King Room

Laguna Ocean View King Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Laguna Ocean View King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
Minibar
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Laguna Ocean View Twin Room

Laguna Ocean View Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Laguna Ocean View Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Separate bedroom
Day bed
Bathrobes
Private bathroom
Minibar
  • 431 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

2 outdoor pools, free cabanas, pool umbrellas

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  • Pool
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  • Spa
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9.4 out of 10, Exceptional, 1,001 reviews
The price is $367
$340 nightly
$367 total
Total includes taxes and fees
Aug 29 - Aug 30
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About the neighborhood

Map
10 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110

What's nearby

  • Laguna Phuket Golf Club - 8 min walk - 0.7 km
  • Bang Tao Beach - 10 min walk - 0.9 km
  • Boat Avenue Mall Phuket - 3 min drive - 2.0 km
  • Bang-Tao Night Market - 4 min drive - 3.1 km
  • Surin Beach - 8 min drive - 6.2 km

Getting around

  • Phuket Intl. Airport (HKT) - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Maya Beach Club Phuket - ‬6 min drive
  • ‪Poolside - ‬18 min walk
  • ‪Pool Bar - ‬10 min walk
  • ‪Cassia Breakfast - ‬10 min walk
  • ‪Wine & Taste - ‬3 min drive

About this property

Angsana Laguna Phuket

Placing you within a 15-minute walk of Bang Tao Beach, Angsana Laguna Phuket offers a private beach where you can enjoy free cabanas, beach umbrellas, and yoga. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in Swedish massages at the spa. Market Place, one of 5 restaurants, serves Fusion cuisine and is open for breakfast. Other highlights at this luxurious hotel include a golf course, a free kid's club, and a poolside bar. Fellow travelers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Japanese, Russian, Spanish, Thai

At a glance

DONE

Hotel size

    • 376 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Pool toys
  • Paddleboard on site

What to do

  • On a private beach
  • Beach club (surcharge)
  • Beach yoga
  • Beach volleyball
  • Racquetball/squash
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Sailing
  • Boat tours
  • Snorkeling
  • Winery release events
  • Paddleboard on site
  • Shopping
  • Pool table
  • Bicycle tour information
  • Access to nearby outdoor pool
  • Free use of nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • 11 meeting rooms
  • Computer station
  • Conference center (2000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Free beach cabanas
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf clubs on site
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • Built in 2011
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Art gallery on site
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Visual alarms in hallways
  • Front entrance ramp

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Day bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Angsana Spa has 9 treatment rooms. Services include Swedish massages and Thai massages.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Market Place - This restaurant specializes in Fusion cuisine and serves breakfast only.
Baan Talay - This beachfront seafood restaurant specializes in Thai cuisine and serves dinner only. Open daily.
Loy Krathong Bar - Onsite bar. Open daily.
Bodega and Grill - This steakhouse specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Azura - This beachfront fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Refundable deposits

  • Deposit: THB 1000 per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 900 for adults and THB 450 for children
  • Airport shuttle service is offered for an extra charge of THB 1100 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1800.0 per night
  • Airport shuttle service for children up to age 18 costs THB 1100 (one-way)

Pool, spa, & gym (if applicable)

  • Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Parties and events are allowed on site.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
State tax ID - 0105536135260
Property Registration Number 0105536135260

Also known as

Angsana Laguna
Angsana Laguna Hotel
Angsana Laguna Hotel Phuket
Angsana Laguna Phuket
Angsana Phuket
Angsana Phuket Laguna
Laguna Angsana
Laguna Phuket Angsana
Phuket Angsana
Phuket Angsana Laguna
Angsana Laguna Phuket Hotel Choeng Thale
Angsana Laguna Phuket Hotel
Angsana Laguna Phuket Choeng Thale
Sheraton Hotel Cherngtalay
Sheraton Resort Cherngtalay
Sheraton Phuket
Sheraton Grande Laguna Phuket
Angsana Laguna Phuket Thailand
Angsana Laguna Phuket Hotel Thalang
Angsana Laguna Phuket Hotel Si Sunthon
Si Sunthon Angsana Laguna Phuket Hotel
Angsana Laguna Phuket Si Sunthon
Hotel Angsana Laguna Phuket Si Sunthon
Angsana Laguna Phuket Hotel
Hotel Angsana Laguna Phuket

Frequently asked questions

Does Angsana Laguna Phuket offer free cancellation for a full refund?

Yes, Angsana Laguna Phuket does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Angsana Laguna Phuket?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Angsana Laguna Phuket?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Angsana Laguna Phuket?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Angsana Laguna Phuket?

Yes, an airport shuttle is available. The charge is THB 1100 per vehicle one-way.

What are the check-in and check-out times at Angsana Laguna Phuket?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Angsana Laguna Phuket and nearby?

Have fun with onsite activities like kayaking, sailing, and rowing, and practice your swing at the golf course. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Angsana Laguna Phuket also has a private beach, a sauna, and a fitness center, as well as an arcade, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Angsana Laguna Phuket?

Yes, there are 5 onsite restaurants, featuring alfresco dining, Fusion cuisine, and ocean views.

What's the area around Angsana Laguna Phuket like?

Angsana Laguna Phuket is located on the Choeng Thale Strip, a short 14-minute walk from Bang Tao Beach and 9 minutes' walk from Laguna Phuket Golf Club.

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Angsana Laguna Phuket Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

A Wonderful and Magnificent Family Vacation.

I went with my family (2 uncles, cousin and her child). We were all do impressed by Angsana Laguna.The services were great especially the check-in and checkout personnel , Melly and Nam. They were professional and personable. Extremely helpful to our requests and even extended their kind assistance beyond. ❤️❤️❤️ The restaurants and their food were absolutely delicious! We have had a fantastic time staying in Angsana Laguna. Beautiful memories and so much to talk about.
Weng Kuan, 3-night trip

10/10 Exceptional

Great resort and friendly staff.
Avinash, 4-night trip

10/10 Exceptional

The place is beautiful and the staff so nice and helpful.
2-night trip

10/10 Exceptional

Beautiful property, lots of amenities, delicious food, helpful staff, and the beach is gorgeous!
Danielle, 3-night trip

10/10 Exceptional

Good Value

Solid hotel. Nicely located. Clean. Pleasant staff. No issues.
Anton, 2-night trip

8/10 Very good

Great

Lovely hotel, abit worn at times. Great pool area and direct access to beach. Abit of a walk to town however there are hotel shuttles and taxi available.
Jen, 2-night trip

10/10 Exceptional

Memories are made of this

Great position on the Lagoon and seafront. Nice beach bars close by. Plenty to do. Street market close by on a weekend. Good restaurants in hotel. Breakfast buffet was excellent. Staff were very friendly and helpful
7-night trip

10/10 Exceptional

Great property
Abraham, 2-night trip

10/10 Exceptional

The staff was extremely courteous and attentive. The resort was beautiful and well kept.
BRANDI, 1-night trip

4/10 Fair

the rooms we where allocated needed updating and the service we received was not in line what our expectations of the price point.
Panash, 4-night trip

10/10 Exceptional

Staff members are friendly. Beautiful beach.
Cham, 2-night trip

10/10 Exceptional

The Angsana Laguna Phuket resort is in an upscale area of Phuket. The Resort is genuinely nice, and the staff are very friendly and respectful. We stayed in a 1 Bedroom Loft overlooking the Lagoon which was very peaceful, quiet and nicely appointed. Me and my wife were on our "Relive our youth Tour" and Anniversary. We had time to re-connect as a couple since this was our first vacation in a long time without kids. This stay helped save our marriage. Thank You Angsana Laguna Phuket! K̄hxbkhuṇ māk! Just one more note from the Resort go North on Bang Tao Beach about 100 meters to "Smigos" it's a great Bar and Grill Restaurant right on the Beach with a very relaxed vibe and great food. I highly recommend it!
Michael, 4-night trip

10/10 Exceptional

Kind staffs and good location.
Yuko, 2-night trip

4/10 Fair

F and b discount not properly applied. Expedia should not advertise this if hotels do not give it.
ANTHONY, 6-night trip

10/10 Exceptional

Nice place to stay! We stayed for more time than what we had booked and we will return!
Sergio, 2-night trip

10/10 Exceptional

Very comfortable luxurious room. Really enjoyed terrace with direct pool access. Staff very helpful, lovely pool and near beach. Great value though it was low season. Excellent buffet breakfast. Only improvements would be quieter air-cons and a shuttle bus to town, e.g. Boat Street, though taxis easily available.
Brian, 4-night trip

10/10 Exceptional

We had a wonderful stay at Angsana. Joe at Front office offered impeccable service and helped elevate our stay by ensuring we were able to be located close to our family so the young kids could spend even more time together during the holiday. We didn't spend much time outside of the resort and the surrounding facilities (which are accessible by boat shuttle around the lagoon), mainly because the resort offers access to everything. During our stay we got to participate in the hotel's Songkran festivities which were education, and festive. THANK YOU to the whole team for involving the guests as you did! We really enjoyed the morning! Service at the pool bar was fantastic and lively in the afternoons, and the kids loved the inflatable waterslide available in the main pool area. The kids club felt a little limited- it was extremely warm and humid during our stay and the indoor room at kids club has only a ball pit- but plenty of space to activate other options. our kids did quite a few of the paid activities like the pizza making/ painting etc. and loved them all. Thank you to the kids club team.
Kerry, 4-night trip

4/10 Fair

Our stay was disappointing. The air-conditioner in one of the two rooms we booked was frequently not working properly (not cooling). We called the engineering team twice and both times they said they fixed the issue but the warmer temperature persisted. The dining options on the property were also mediocre. We ate at the Seafood Market (they had a seafood buffet). It was very average food and not worth the price. The service also took a long time - we ordered drinks as soon as sat down and I had to track down the restaurant staff to inquire about our drinks about 10 minutes later since the drinks had not arrived.
Bhupesh, 3-night trip

10/10 Exceptional

I visited this place more than 20 times in the last 10 years. The staff and management try always their very best to give you the feeling you are under friends or at home.
timm dr., 8-night trip

10/10 Exceptional

Really pleasant place to be with your love ones. I will definitely go back again
Rodrick, 1-night trip

6/10 Good

Ok stay. Nothing special

Having stayed at many 5 star establishments before. I was disappointed at this hotel although it brands itself as a 5 star. 1. Cleanliness can be improved at the breakfast restaurant. There were birds flying inside the restaurant and pecking at food sometimes which made me question the hygiene of the food. 2. Service was also not on par with other 5 star hotels. Things such as picking up the call by the second ring, providing more personalised service for guests were not met. 3. Condition of the hotel is slightly old but still acceptable. However, the bed is a bit too soft for my liking. 4. I was also supposed to get a complimentary room upgrade if there is availability. I found out from the receptionist that there was availability but i had to pay instead which I rejected. It was a disappointment. Overall, if it is branded as a 4 or 4.5 star hotel, I can accept it but I was looking forward to a truly 5 star hotel stay.
4-night trip

10/10 Exceptional

Still a great place for a Phuket vacation!

A very good stay at a wonderful (though aging) property. Excellent service throughout by people who care and understand their role. A total pleasure. Will absolutely return when visiting Phuket again!
Denis, 3-night trip

6/10 Good

We enjoyed our pool side location as we can dip in the pool and get back in. Downside was the walkway echoed into our bedroom so we heard almost anything going down the hallway. We also had a smoker next to us so we weren’t always able to enjoy being on our patio when he was outside smoking at the same time. The room was very spacious. Downside was we weren’t walkable to the town but the beach, pool and amenities were on point. If we were a family or wanted to stay on property all the time this would be great.
Tina, 3-night trip

10/10 Exceptional

A great brand!

It would have been perfect if not for the power outage due to the storm. The lagoon view was very serene and scenic. Love the big and clean balcony! Usually they are not that well maintained in other hotels. Your service staff are very responsive and many can speak English.
5-night trip

10/10 Exceptional

Exceptional service, spacious rooms and the staff are incredibly friendly. The hotel is in an area of supreme natural beauty, our room overlooked the lagoon (where there was plenty of fun activities - kayaking, paddle boarding etc.) and mountains behind it, we were also only a 5 min walk from a private beach. Absolutely sensational value for money, would recommend to all.
Arhan, 6-night trip