Escape to Crabwall Manor & Spa, BW Signature Collection, near a train station. Unwind in the indoor pool or enjoy a relaxing massage at ESPA spa. Take advantage of free in-room WiFi and explore the nearby surroundings from this hotel with its cozy fireplace and bar.
Crabwall Manor & Spa, BW Signature Collection puts you within a 10-minute drive of Chester City Walls and Chester Racecourse. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a health club are other highlights. Fellow travelers like the helpful staff and breakfast.
At a glance
DONE
Hotel size
48 rooms
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Meeting rooms
Services
24-hour front desk
Luggage storage
Bike storage
Pool loungers
Facilities
Garden
Terrace
Fireplace in lobby
Health club
An indoor pool
Bicycle parking
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per night
Policies
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.8
Location
8.4
Staff & service
7.6
Eco-friendliness
7.8
Property conditions & facilities
What guests liked
The spa facilities were great, with a huge pool, sauna, and steam room, offering a relaxing experience. (46 reviews)
The property's gym facilities were well-equipped and a great way to unwind. (9 reviews)
The property's restaurant served excellent food with great service and a lovely atmosphere. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Spa
Bathroom
Food
Bed
Shower
Lobby
Bar
Reviews
10/10 Exceptional
Sep 6, 2025
Great hotel & great facilities!
Great hotel for passing, very nice rooms & welcoming staff & great facilities!
Daniel
Daniel, 1-night trip
6/10 Good
Sep 5, 2025
Hotel is looking tired
Iain
Iain, 1-night trip
10/10 Exceptional
Jul 17, 2025
Excellent
Beautiful hotel, comfortable bed, friendly staff. And good price
Carla
Carla, 1-night trip
6/10 Good
Aug 25, 2025
Lovely hotel but needs updating
Hotel could do we updating very old and needs some love and care. Signage could be better as it was hard to find where things was. staff where so helpful and nothing was too much for them. Breakfast was ok but was not hot
Sarah
Sarah, 1-night trip
10/10 Exceptional
May 26, 2025
Lovely trip with good dining options
Mark
Mark, 1-night trip
10/10 Exceptional
Jul 3, 2025
Great hotel.
Lovely hotel. Beautiful setting and grounds. Nice large room nicely decorated. Well situated to get to Chester or the Wirral. Would highly recommend this hotel.
Caroline
Caroline, 3-night trip
10/10 Exceptional
Jul 19, 2025
Clean , Calm , Comfortable
Nice peaceful atmosphere - Perfect for a relaxing evening after a long days work
John
John, 2-night trip
8/10 Very good
May 18, 2025
Good place to stay for a business trip.
John
John, 1-night trip
8/10 Very good
Aug 23, 2025
Hotel was great all I will say is the breakfast not so good, no plates, tea cups, fresh orange. Not all the breakfast was available either when we went down no hash browns, eggs, toast and the same with some of the continental.
lauren
lauren, 2-night trip
6/10 Good
Aug 19, 2025
Mattresses were worn out and in need of replacement.
Ruth
Ruth, 1-night trip
8/10 Very good
Jul 21, 2025
Nice place but left hungry
Great room , lovely bathroom . Great reception staff. The one thing letting it down was food arrived at 7pm tired and were told all dining slots taken up by package guests . The bar menu was available..standard fare. Unfortunatley a very very lomg wait for a margeurita pizza and fish finger butty .
Wendy
Wendy, 1-night trip
10/10 Exceptional
May 12, 2025
First time visiting and it was amazing. Definitely we are visiting again!! Stuff was amazing and helpful and food was great!!!
Giorgo
Giorgo, 1-night trip
8/10 Very good
Jul 5, 2025
Lovely stay overall, a few areas needed updating.
Lovely stay, clean and nice facilities. Some areas looked a bit dated, carpets old and worn. We had afternoon tea, it was delicious but all chairs were low and tables high, a bit mismatched. Overall a really lovely place just could do with some new carpets and some furniture renovations.
Lauren
Lauren, 1-night trip
8/10 Very good
Mar 31, 2025
Stayed at the hotel for a wedding, good location and convenient for Chester.
Simon
Simon, 2-night trip
6/10 Good
Aug 29, 2025
Dissapointing
Visited this hotel numerous times and always enjoy the stay. Unfortunately this time it was a let down.
Firstly, no upgrade. As a gold member we usually receive an upgraded room. Although rooms weee available we did not receive.
The hotel is starting to look tired and in need of investment. Our room was spacious however signs of damage caused by damp, with flaking paint. The decor was poor, no bedside table and the painting looked like it had been done by a child, with missed patches and their were lots of old cob webs.
Last stay here for us I think.
Gareth
Gareth, 1-night trip
10/10 Exceptional
Apr 2, 2025
Pool, gym and spa. Nice quiet hotel in a beautiful location.
Natasha
Natasha, 1-night trip
10/10 Exceptional
May 28, 2025
It was good
Harry
Harry, 1-night trip
10/10 Exceptional
Mar 2, 2025
lovely hotel
lovely pool and spa area
nice food in hotel
polite and helpful staff
room service available until 9pm
good wifi
Angharad
Angharad, 1-night trip
8/10 Very good
May 26, 2025
Room was great but a little tied in places.
Breakfast was average bit of a strange layout.
But overall good value for money.
r
r, 1-night trip
6/10 Good
Jun 5, 2025
Lovely building, needs some TLC.
Hot tub out of order
Samantha
Samantha, 1-night trip
10/10 Exceptional
Feb 21, 2025
Everything was excellent!
Aaron
Aaron, 1-night trip
10/10 Exceptional
Jun 9, 2025
We stayed in room 36 and wow wow wow was we blown away it was 5 star suit soo comfy we were looked after so well
Food was excellent breakfast was amazing especially the sousage im.fussy about sousage they were gorgeous .the bath was separate room and very big and the walk in shower was big aswell our weekend was absolutely amazing we were spoilt and the swimming pool area was great took we'll be back. Thank you john and Megan for your kindness xxx
Catherine
Catherine, 2-night trip
10/10 Exceptional
Dec 17, 2024
Service was great and in beauitful area spa looks great definitely stay again
Mariam
Mariam, 1-night trip
10/10 Exceptional
Dec 19, 2024
Great stay
Excellent hotel wouldn't hesitate to return.
Friendly staff,good food excellent service and a fantastic room great value.
jeffrey
jeffrey, 1-night trip
4/10 Fair
May 20, 2025
Shocking stay, staff inconsiderate and unhelpful.
Rooms are very tired, and felt tatty.