Nestled in the heart of Downtown District, Banff Ptarmigan Inn offers a warm retreat with a bar and restaurant. Unwind in the sauna or one of two spa tubs, stay connected with free WiFi, and take advantage of an area shuttle to explore nearby attractions like Banff National Park Information Centre. The helpful staff has left a lasting impression on previous guests.
Banff National Park Information Centre - 2 min walk - 0.2 km
Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
Tunnel Mountain - 7 min drive - 1.4 km
Getting around
Calgary International Airport (YYC) - 93 min drive
Banff Station - 7 min walk
Free area shuttle
Restaurants
BeaverTails - 5 min walk
Cedar House Investments Ltd - 3 min walk
Good Earth Coffeehouse - 1 min walk
Rose & Crown Restaurant & Pub - 5 min walk
The Old Spaghetti Factory - 3 min walk
About this property
Banff Ptarmigan Inn
Banff Ptarmigan Inn offers a fantastic location, putting you just a 5-minute walk from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, Banff Centre for Arts and Creativity and Upper Hot Springs are within a short drive. The helpful staff and central location get great marks from fellow travelers.
At a glance
DONE
Hotel size
134 rooms
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Onsite parking limited
Onsite parking includes off-street options
DONE
Offsite
Free area shuttle within 5 kilometers
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Shared microwave
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Ski passes
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business center
Meeting room
Computer station
Conference space (1700 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Ski storage
Facilities
Safe-deposit box at front desk
2 hot tubs
Sauna
Steam room
Vegetarian dining options
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
LED light bulbs
Recycling
Here's the breakdown, no surprises
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 30 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff
Frequently asked questions
Does Banff Ptarmigan Inn offer free cancellation for a full refund?
Yes, Banff Ptarmigan Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Ptarmigan Inn?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Banff Ptarmigan Inn?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Banff Ptarmigan Inn?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Ptarmigan Inn and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a sauna and a steam room.
Are there restaurants at or near Banff Ptarmigan Inn?
Yes, there's an onsite restaurant.
What's the area around Banff Ptarmigan Inn like?
Banff Ptarmigan Inn is in Downtown District, a short 7-minute walk from Banff Station and 12 minutes' walk from Banff Centre for Arts and Creativity. The local area is popular with nature enthusiasts and our guests say it is very central.
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Reviews
Banff Ptarmigan Inn Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
10
Location
9.2
Staff & service
8.6
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
Breakfast was a highlight with a nice menu and good options, including a buffet and table service. (83 reviews)
Free underground parking was a convenient and greatly appreciated feature. (70 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Restaurant
Parking
Bed
Air conditioning
Store
View
Reviews
10/10 Exceptional
Sep 6, 2025
Older charming hotel
Charming older hotel central location which was very convenient for catching shuttles and public transportation. Also bear all the shops and restaurants in downtown Banff.
Sheila
Sheila, 3-night trip
8/10 Very good
Jun 1, 2025
Great place close to the village great staff!
Nancy
Nancy, 3-night trip
10/10 Exceptional
Jul 25, 2025
Would stay again!
We had a great stay. The room was clean and there was plenty of room for us. The hallways and lobby could use some updating but it didn't take away from my overall opinion of the place
Keenan
Keenan, 1-night trip
10/10 Exceptional
Aug 28, 2025
Banff wonder
Top notch service thru out. Only thing we would have wanted more of was light in our room.
Scott
Scott, 2-night trip
10/10 Exceptional
May 4, 2025
Location is excellent rooms nice
donald
donald, 4-night trip
10/10 Exceptional
May 20, 2025
clean property and walking distance from food and sightseeing sites.
Amandeep
Amandeep, 1-night trip
10/10 Exceptional
Jun 1, 2025
Stayed here for a week, and definitely would highly recommend it. Nicely located in the heart of downtown, great room service, kind people at the reception and has a rustic charm.
Shubham
Shubham, 6-night trip
8/10 Very good
May 22, 2025
A friendly hotel, very well located, easy to get around the city on foot, and with friendly, helpful staff.
Can Lambert
Can Lambert, 4-night trip
10/10 Exceptional
Apr 6, 2025
Awesome stay
ty
ty, 1-night trip
10/10 Exceptional
Jun 16, 2025
I was very pleased with this hotel. Everyone was extremely friendly and helpful. The location is perfect. Thank you for making my stay memorable 😊👍
Heidemarie
Heidemarie, 2-night trip
10/10 Exceptional
May 14, 2025
A very good location on the main street in Banff. Excellent service and ideal parking.
Debra
Debra, 1-night trip
10/10 Exceptional
Mar 29, 2025
It’s easy access to town and staff are excellent .
ana
ana, 1-night trip
8/10 Very good
Mar 26, 2025
It is a great location
Carrie
Carrie, 3-night trip
8/10 Very good
Jun 9, 2025
Great hotel in downtown Banff. Really friendly, helpful staff at check in, free parking below ground. Large spacious room, with coffee and water in mugs and glasses (no plastic - excellent!)
Jo
Jo, 3-night trip
10/10 Exceptional
Apr 19, 2025
Perfect location
Coralys
Coralys, 3-night trip
10/10 Exceptional
Apr 20, 2025
Friendly staff and they allowed us to check in at 10 am
Tomas Colocol
Tomas Colocol, 1-night trip
8/10 Very good
May 31, 2025
Close to all Downtown
Marcel
Marcel, 3-night trip
10/10 Exceptional
May 30, 2025
Location is excellent. Staff were very accommodating and helped me with a late checkout which was much appreciated. Parking is great and my room was a good size.
Steve
Steve, 2-night trip
10/10 Exceptional
May 23, 2025
Location is very convenient. Most busses pass in front of the hotel and there are also many places to eat walking distance.
The staff was very helpful and friendly
Irma
Irma, 2-night trip
10/10 Exceptional
May 2, 2025
The hotel was close to downtown. The room was clean and the staff friendly. We would stay there again.
Billy
Billy, 1-night trip
8/10 Very good
May 9, 2025
Was in a good location
Jenny
Jenny, 2-night trip
10/10 Exceptional
Mar 29, 2025
Property location is excellent, staff friendly and professional, hotel was extremely clean, room cleaning service excellent.
Anthony Wayne
Anthony Wayne, 5-night trip
10/10 Exceptional
Mar 26, 2025
Amazing location and convenient to all nearby places. The view from the hotel is amazing and the staff do an excellent job of keeping it clean and welcoming.
SOUMYA SOROJ
SOUMYA SOROJ, 3-night trip
10/10 Exceptional
May 14, 2025
The service was AMAZING
Caroline
Caroline, 2-night trip
8/10 Very good
May 31, 2025
Really good location, staff were very helpful and friendly. Only detraction was the loud air conditioner