Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.
Shanghai Village Chinese Restaurant - 2 min walk
Operator Diner - 1 min walk
About this property
Hotel Grand Chancellor Melbourne
When you stay at Hotel Grand Chancellor Melbourne, you'll be in a great location, within just a 10-minute walk of Melbourne Central and Collins Street. Guests can visit the fitness center for a workout or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the pool and helpful staff. Public transportation is just a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 8 minutes.
Languages
English
At a glance
Hotel size
160 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Secured uncovered onsite valet parking (AUD 40 per day; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Use of nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Working away
Business center
6 meeting rooms
Computer station
Conference center (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 34 for adults and AUD 17 for children
Credit card charges are subject to an extra charge of 1.2 percent
Renovations and closures
The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 55 per day
Parking
Uncovered valet parking costs AUD 40 per day with in/out privileges
Parking height restrictions apply
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne
Frequently asked questions
Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 40 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities like cycling, sailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Grand Chancellor Melbourne also has a fitness center.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 onsite restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.
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Hotel Grand Chancellor Melbourne Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Elevator
Shower
Restaurant
Value
Breakfast
Parking
What guests liked
Breakfast was consistently great with a good variety of food and excellent quality. (17 reviews)
The property is conveniently located near a variety of excellent restaurants and eateries. (13 reviews)
The rooftop pool was a highlight, offering a great spot for a morning swim and a lovely view. (12 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Apr 20, 2025
Nice hotel with perfect location in Melbourne city.
Maj
Maj, 3-night trip
10/10 Exceptional
Feb 18, 2025
Great location, comfortable rooms
Verified traveler
1-night trip
8/10 Very good
Apr 13, 2025
Spacious and Comfy
Spacious room and a very comfortable bed and the pillows were the best Ive ever had at a hotel. Slightly outdated but for the price and location it was a great stay.
Michael
Michael, 2-night trip
10/10 Exceptional
Apr 2, 2025
Great room, great place, nice staff. Only issue for me was the parking as it's super expensive if you can't get a spot in the one next door.
Jacob
Jacob, 3-night trip
8/10 Very good
Apr 8, 2025
Very good- clean excellent facility- excellent breakfast friendly staff
Lift was a bit slow
Claire
Claire, 4-night trip
10/10 Exceptional
Jan 23, 2025
great location, friendly staff
John
John, 1-night trip
10/10 Exceptional
Dec 14, 2024
Enjoyed our stay.
Sue
Sue, 1-night trip
10/10 Exceptional
Jan 6, 2025
What’s wonderful place to stay highly recommend
Dwayne
Dwayne, 2-night trip
10/10 Exceptional
Dec 30, 2024
Great hotel for a short stay.
Thi Hong Anh
Thi Hong Anh, 2-night trip
10/10 Exceptional
Jan 18, 2025
Central location, very friendly staff.
Qi
Qi, 2-night trip
8/10 Very good
Feb 2, 2025
Great value, clean and comfortable. Great staff.
Great 2 night stay. Staff very helpful, comfortable bed and clean room. Great value for money.
Bev
Bev, 2-night trip
8/10 Very good
Dec 17, 2024
Great hotel
Great hotel, city centre and close to restaurants.
Anna
Anna, 1-night trip
10/10 Exceptional
Jan 9, 2025
Good size rooms, price offered great value.
Andrew
Andrew, 1-night trip
8/10 Very good
Oct 11, 2024
Great place to stay.
Robert
Robert, 1-night trip
8/10 Very good
Jan 4, 2025
Went for Melbourne cup and had a lovely stay.
Roger
10/10 Exceptional
Nov 22, 2024
We very much enjoyed the buffet breakfast and close to alot of the shopping district.
Leah
Leah, 1-night trip
8/10 Very good
Feb 25, 2025
Large new refurbished rooms in a good location. Very good value for a few nights stay. Disappointing that the reception area is still quite old and badly in need of a revamp.
Staff are always welcoming and helpful.
Noel L
Noel L, 2-night trip
8/10 Very good
Jan 1, 2025
The Hotel was convenient to my needs for this trip, the rooms very clean and tidy.
Steven
Steven, 3-night trip
8/10 Very good
Dec 19, 2024
Good budget friendly place to stay for the night.
Linda
Linda, 1-night trip
10/10 Exceptional
Dec 15, 2024
Great location
Joy
Joy, 3-night trip
8/10 Very good
Apr 13, 2025
City break comedy festival
The hotel is in a good location. The staff are welcoming upon arrival. The breakfast was pretty good from a good variety of food selection to choose from. The food was constantly topped up. The room was renovated, nice interiors though the television is situated weirdly. Amenities were there in the room with the loveliest comfy bathrobe. The lift is slow so allow extra time for it.
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
Feb 5, 2025
In the middle of China Town
Excellent area for food and pubs.
Harshad
Harshad, 8-night trip
10/10 Exceptional
Dec 25, 2024
My stay for a week was very pleasant and convenient. I would stay here again in the future
baemin
baemin, 7-night trip
8/10 Very good
Dec 27, 2024
Enjoyed stay in melbourne
Philip
Philip, 3-night trip
8/10 Very good
Dec 21, 2024
Melbourne short stay
It was only a couple of nights but we enjoyed the Hotel and the staff were terrific.