Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.
Shanghai Village Chinese Restaurant - 2 min walk
Operator Diner - 1 min walk
About this property
Hotel Grand Chancellor Melbourne
When you stay at Hotel Grand Chancellor Melbourne, you'll be in a great location, within just a 10-minute walk of Melbourne Central and Collins Street. Guests can visit the fitness center for a workout or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the pool and helpful staff. Public transportation is just a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 8 minutes.
Languages
English
At a glance
DONE
Hotel size
160 rooms
Arranged over 17 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Secured uncovered onsite valet parking (AUD 40 per day; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Use of nearby fitness center
Bicycle rentals nearby
Ecotours nearby
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Working away
Business center
6 meeting rooms
Computer station
Conference center (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 34 for adults and AUD 17 for children
Credit card charges are subject to an extra charge of 1.2 percent
Renovations and closures
The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 55 per day
Parking
Uncovered valet parking costs AUD 40 per day with in/out privileges
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne
Frequently asked questions
Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 40 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities like cycling, sailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Grand Chancellor Melbourne also has a fitness center.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 onsite restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.
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Hotel Grand Chancellor Melbourne Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Shower
Elevator
Restaurant
Value
Breakfast
Parking
What guests liked
Breakfast was consistently great with a good variety of food and fresh produce. (20 reviews)
The property is conveniently located near a variety of excellent restaurants and eateries. (13 reviews)
The rooftop pool was a highlight, offering a great spot for a morning swim and a lovely view. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Very clean, comfortable and great location
Verified traveler
5-night trip
8/10
Nice hotel with perfect location in Melbourne city.
Maj
3-night trip
8/10
The room was very comfortable, the location was central but quiet and the staff were very friendly and helpful. I even had a bit of a view out of my window.
Gay
2-night trip
10/10
Great location, good sized rooms and friendly staff. Would definitely recommend and stay again
Mike
2-night trip
10/10
Great location, comfortable rooms
Verified traveler
1-night trip
10/10
Besides an interesting parking arrangement where when we exited we had to negotiate for a spot to be available upon return, the hotel was fantastic in every way
Mark
2-night trip
10/10
Always a great stay. Really central to everything and staff are always lovely.
Kerry
3-night trip
8/10
Great location and very helpful staff.
Glen
1-night trip
10/10
all ways a great place to stay
great price an good people
Gilbert
4-night trip
10/10
Friendly staff, fantastic location
Tammy
1-night trip
10/10
great location, friendly staff
John
1-night trip
10/10
Everything you could expect from a ⭐⭐⭐⭐ hotel,the room service,the breakfast all perfect, with underground parking it makes it such a easy, convenient stay in Melbourne.
Andrew
1-night trip
10/10
Good hotel
david
3-night trip
8/10
Spacious room and a very comfortable bed and the pillows were the best Ive ever had at a hotel. Slightly outdated but for the price and location it was a great stay.
Michael
2-night trip
10/10
Great hotel for a short stay.
Thi Hong Anh
2-night trip
10/10
What’s wonderful place to stay highly recommend
Dwayne
2-night trip
10/10
Great room, great place, nice staff. Only issue for me was the parking as it's super expensive if you can't get a spot in the one next door.
Jacob
3-night trip
8/10
Very good- clean excellent facility- excellent breakfast friendly staff
Lift was a bit slow
Claire
4-night trip
10/10
Very good👍
Rick
2-night trip
8/10
Great hotel, city centre and close to restaurants.
Anna
1-night trip
10/10
Good size rooms, price offered great value.
Andrew
1-night trip
8/10
Great 2 night stay. Staff very helpful, comfortable bed and clean room. Great value for money.
Bev
2-night trip
8/10
Went for Melbourne cup and had a lovely stay.
Roger
10/10
Hotel is in great location, room was large and well appointed. Breakfast options were tasty, hot and varied. Staff at reception, dining room (breakfast) bar (happy hour) and valet parking were considerate, friendly and professional. Only suggestion would be to install exhaust fan in bathroom. All in all, we were very comfortable,enjoyed our stay and intend coming back :)