Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
Winston-Salem hotel with restaurant and bar/lounge

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Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Exterior - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Reception - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Daily cooked-to-order breakfast for a fee - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Property amenity - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Seasonal outdoor pool - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Near Hanes Mall, Courtyard by Marriott Winston-Salem Hanes Mall offers a warm welcome with The Bistro restaurant, serving breakfast and dinner. Enjoy water skiing activities or unwind in the garden after working out at the gym; stay connected with free in-room WiFi. Previous guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
$98 nightly
The total price is $111
Jan 4 - Jan 5, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103

What's nearby

  • Adventure Landing Winston-Salem - 9 min walk - 0.8 km
  • Hanes Mall - 9 min walk - 0.8 km
  • Wilkes Regional - 2 min drive - 1.7 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.4 km
  • Novant Health Medical Park Hospital - 3 min drive - 2.7 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive
  • Piedmont Triad Intl. Airport (GSO) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Panera Bread - ‬15 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

At Courtyard by Marriott Winston-Salem Hanes Mall, you'll be within a 15-minute drive of Wake Forest University. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 122 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Water skiing
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1603 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling

Special features

Dining

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 15 per person

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Courtyard by Marriott Winston-Salem Hanes Mall offer free cancellation for a full refund?

Yes, Courtyard by Marriott Winston-Salem Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Courtyard by Marriott Winston-Salem Hanes Mall?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, there's free self parking.

What are the check-in and check-out times at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.

What is there to do at Courtyard by Marriott Winston-Salem Hanes Mall and nearby?

Have fun during the warmer months with activities such as water skiing. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Are there restaurants at or near Courtyard by Marriott Winston-Salem Hanes Mall?

Yes, The Bistro offers American cuisine.

What's the area around Courtyard by Marriott Winston-Salem Hanes Mall like?

Courtyard by Marriott Winston-Salem Hanes Mall is a short 11-minute walk from Hanes Mall and 11 minutes' walk from Adventure Landing Winston-Salem.

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Reviews

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Building
Balcony
Breakfast
Parking
Lobby
Elevator
Toilet

Reviews

10/10 Exceptional

Excellent staff and very kind front desk and all the staff are very professional.
Robert, 1-night trip

10/10 Exceptional

The beds were really comfortable and I loved the shower.
Christine, 2-night trip

10/10 Exceptional

Amazing staff! Very convenient! Wonderful amenities!
Ramone, 2-night trip

10/10 Exceptional

Very clean and quite and staff was frendly
Joseph, 1-night trip

10/10 Exceptional

The property was clean and staff were welcoming
Allatesha, 1-night trip

10/10 Exceptional

Excellent place to stay. Convenient to dining and shopping.
Gail, 1-night trip

10/10 Exceptional

Clean, safe property. Friendly staff
Aurora, 1-night trip

10/10 Exceptional

Everything was very clean! Staff very friendly. Bed little bumpy but we sll in all loved it. We did not eat or drink at the hotel buy it was available.
J, 1-night trip

10/10 Exceptional

Front desk staff was pleasant and helpful. Room was clean and comfortable. Free breakfast was better than most places I’ve stayed. I would recommend this hotel for anyone needing to stay in Winston Salem.
April, 1-night trip

10/10 Exceptional

Great location near mall & restaurants.
Dino, 1-night trip

10/10 Exceptional

W-S CM Review

The room was immaculate and cozy. Guest check-in and out was very quick and professional. Overall a great place to stay! Hope to go back soon!!!
1-night trip

8/10 Very good

The ladies at the front desk were really sweet and welcoming! The hotel is near a lot of places to eat and some shopping which was convenient.
Sherell, 1-night trip

10/10 Exceptional

My 2nd stay at this location. Will definetely book here next time thru Winston Salem!
Todd, 1-night trip

10/10 Exceptional

Great staff
Diane, 1-night trip

10/10 Exceptional

Clean room

Nice reception and the employees were grateful for my patronage and the room was clean and adequate.
James, 1-night trip

10/10 Exceptional

I liked its location, check in was easy. Room felt a little outdated but safe.
Darina, 1-night trip

10/10 Exceptional

Easy check in and request for a room not to far for a cancer pt was fulfilled. Very impressive
Jan, 1-night trip

10/10 Exceptional

Great team and very clean
Fred, 1-night trip

8/10 Very good

Carpet was wet but the room was very clean!
Chuck, 1-night trip

6/10 Good

The property itself was ticketed away you had to drive to go anywhere not convenient to walk to grab a bite somewhere. When I originally got there the light above the vanity did not work but a quick visit to the desk solved that. The phone in the room also did not work. Property was clean but the area by the mall just felt worn down and the mall itself was underwhelming. Probably would not stay in this area again in the future. Staff was helpful when I did have questions
Tracy, 1-night trip

10/10 Exceptional

Very nice and clean
kenneth, 1-night trip

10/10 Exceptional

Happy

Overall it was a very nice and comfortable stay. Front desk was very nice and friendly, they even allowed me to extend my check out time with no issues. My only complaint is the shower baseboard were not cleaned throughly.
Walteria, 1-night trip

10/10 Exceptional

Comfort, Convenience, and Cost Effective

Looking for a good nights stay in a clean quiet hotel, this one's for you. Hotel has been updated and has a very comfortable feel and nice decor. Not only does it look updated, the rooms have been updated as well. My room contained a balcony which was nice to sit out on even though the night was a little chilly. If you need a nice place to stay, look no further, well worth the cost!
1-night trip

8/10 Very good

Clean and Safe Stay in Winston-Salem

Was in a jam late at night passing through Winston-Salem and this Courtyard location fit us in even though they were packed due to a convention in town. Everyone was very nice and the room was clean. Our room was very close to the kitchen, and we smelled food quite a bit during our stay. This can't be helped, just suggest booking second floor if smells bother you. It just made us hungry.
Marc, 1-night trip

8/10 Very good

Property was clean and everyone was very nice. Had to pay $50 fee in case of damage that I was not aware of until check in. Was told I should receive credit within 8 to 10 days.
Opal, 1-night trip