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Comfort Suites Hanes Mall

2.5 star property
Winston-Salem hotel with 24-hour fitness

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Photo gallery for Comfort Suites Hanes Mall

Pillowtop beds, desk, laptop workspace, blackout drapes - Comfort Suites Hanes Mall (Winston-Salem)
Free daily buffet breakfast - Comfort Suites Hanes Mall (Winston-Salem)
Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes - Comfort Suites Hanes Mall (Winston-Salem)
Lobby - Comfort Suites Hanes Mall (Winston-Salem)
Lobby - Comfort Suites Hanes Mall (Winston-Salem)
In the heart of Winston-Salem’s business district, Comfort Suites Hanes Mall welcomes you with a warm breakfast buffet and convenient amenities like dry cleaning/laundry services. With a 24-hour gym, outdoor pool, and free self parking, this hotel is perfect for both work and play. Guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Connecting rooms available
  • Gym
  • Laundry facilities

Main amenities (10)

  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Conference space

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
$95 nightly
The total price is $107
Dec 21 - Dec 22
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(84 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(115 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • 324 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • 324 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
  • 324 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Plus Hanes Mall Hotel
  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
7.6 out of 10, Good, 1,001 reviews
$79 nightly
The price is $89
Dec 18 - Dec 19
Total with taxes and fees
Best Western Plus Hanes Mall Hotel
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About the neighborhood

Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 7 min walk - 0.7 km
  • Wilkes Regional - 11 min walk - 0.9 km
  • Adventure Landing Winston-Salem - 15 min walk - 1.3 km
  • Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
  • Novant Health Medical Park Hospital - 3 min drive - 3.0 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive
  • Piedmont Triad Intl. Airport (GSO) - 28 min drive
  • High Point Station - 24 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪The Cookie House - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬13 min walk

About this property

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall puts you within a 15-minute drive of Wake Forest University. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. The comfortable beds and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (947 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual fire alarm
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Double sofa bed
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 2.26 per accommodation, per stay

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 23 to September 07

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Comfort Suites Hanes Mall offer free cancellation for a full refund?

Yes, Comfort Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Suites Hanes Mall?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Comfort Suites Hanes Mall?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Suites Hanes Mall?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Suites Hanes Mall?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.

What is there to do at Comfort Suites Hanes Mall and nearby?

Comfort Suites Hanes Mall has a seasonal outdoor pool and a 24-hour fitness center.

What's the area around Comfort Suites Hanes Mall like?

Comfort Suites Hanes Mall is located a short 15-minute walk from Hanes Mall. Travelers say this hotel is in a good location.

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Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bathroom
Restaurant
Elevator
Shopping
Cleanliness

What guests liked

  • Breakfast was consistently good with many guests praising the variety and quality of the meal. (72 reviews)
  • The property offers a convenient location with many dining options nearby and a good breakfast selection. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Room was clean and very comfortable. Front desk staff was very nice.
Sharon, 2-night trip

10/10 Exceptional

Staff was very nice!
Chris, 2-night trip

8/10 Very good

AC kept the room cool, clean linens, friendly staff.
Adrienne, 2-night trip

10/10 Exceptional

Yes to breakfast was good. There needs to be turkey sausage for people who have allergies to pork products
Edward, 1-night trip

10/10 Exceptional

The most pleasant hotel staff we have ever had--friendly and efficient.
John, 2-night trip

10/10 Exceptional

Great location, close to shopping, quiet establishment and very clean
Ebony, 2-night trip

10/10 Exceptional

Bed comfort room excellent the bathroom and shower was very nice
Juan, 2-night trip

10/10 Exceptional

Room was very clean and hotel staff very friendly
Steven, 2-night trip

10/10 Exceptional

Had a great stay! The staff and building was great!
Carol, 1-night trip

10/10 Exceptional

The staff was very nice and friendly and the rooms were comfortable!! I enjoyed my stay!
Kimberly, 2-night trip

10/10 Exceptional

The room was lovely and very spacious, and they had a true hot breakfast in the morning which I’m not finding at most of the other hotels!
Andi, 1-night trip

8/10 Very good

The breakfast was good. The biscuits would fall apart but overall good. The heat didnt work in the room when it would get cold at night. Overall though i loved the hotel. Staff was amazing
Fredia, 7-night trip

10/10 Exceptional

Conveniently located, clean rooms, hot breakfast
Lachandra, 1-night trip

10/10 Exceptional

Safe and clean.
Heather, 1-night trip

6/10 Good

The room I was in had a smoky smell, like it had been in a fire. The curtain blinds wouldn't close completely so a lot of light got into the room at night, making it hard to sleep. It took about 3 minutes for the water to heat up for the shower. The complementary breakfast was just meh, would rather have a Bojangles biscuit. Staff was very helpful and friendly throughout the weekend.
William, 2-night trip

10/10 Exceptional

Quiet, clean, easy access and reasonable rates.. Staff very accomodating. This is my second time there for business this year.
David, 2-night trip

8/10 Very good

Very nice staff. Nice Renovated bathroom!
Seami, 1-night trip

10/10 Exceptional

Karen was super friendly and helpful upon check in.
Mallory, 1-night trip

8/10 Very good

Nice rooms & comfortable beds. Check in Staff very friendly & helpful. Good coffee!
Gwen, 1-night trip

8/10 Very good

nice place to stay .......clean and comfortable...nice complimentary breakfast...helpful staff....
Richard, 4-night trip

10/10 Exceptional

We stayed one night in a king suite. Spacious room, very clean, and bed was extremely comfortable. Staff was courteous, check-in was fast as room was reserved online. Breakfast was good also. Would have liked more fruit, but waffles, sausage, eggs, and bagels were very good. Would definitely stay here again.
Ginger, 1-night trip

8/10 Very good

Location was great...property exterior getting dated, pool needs repair and building just doesn't look like it has ever been painted. Inside was nice and clean rooms.
john, 3-night trip

10/10 Exceptional

Clean and comfortable with lots of dining options nearby. I would stay here again.
Lori, 1-night trip

10/10 Exceptional

The staff were very accommodating and the facility and room were very clean and neat.
Pamela, 1-night trip

8/10 Very good

Nice stay

The staff at this hotel was very nice. When I checked in the lady at the front desk was exceptional. The room was spacious and clean. The hotel external view is very outdated so when I first arrive I was really afraid that I wouldn’t be able to stay. All in all it was a pleasant stay and the staff work really hard.
LaDana, 2-night trip