In the heart of Winston-Salem’s business district, Comfort Suites Hanes Mall welcomes you with a warm breakfast buffet and convenient amenities like dry cleaning/laundry services. With a 24-hour gym, outdoor pool, and free self parking, this hotel is perfect for both work and play. Guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Non-smoking
Pool
Connecting rooms available
Gym
Free parking
Main amenities (10)
Daily housekeeping
24-hour fitness center
Seasonal outdoor pool
24-hour business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Laundry service
Conference space
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
$95 nightly
The total price is $107
$107 total
Jun 11 - Jun 12
Total includes taxes and fees
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Suite, Multiple Beds, Non Smoking
Suite, Multiple Beds, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Pillowtop bed
324 sq ft
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking
Standard Room, 1 King Bed, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
324 sq ft
Sleeps 2
1 King Bed
View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)
Suite, Multiple Beds, Non Smoking (Upgrade)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Blackout drapes/curtains
Pillowtop bed
324 sq ft
Sleeps 5
2 King Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
324 sq ft
Sleeps 3
1 King Bed and 1 Twin Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking
Room, 1 King Bed with Sofa bed, Accessible, Non Smoking
Novant Health Forsyth Medical Center - 2 min drive - 2.7 km
Wake Forest University Baptist Medical Center - 6 min drive - 5.3 km
Benton Convention Center - 8 min drive - 9.4 km
Wake Forest University - 13 min drive - 11.3 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive
Piedmont Triad Intl. Airport (GSO) - 28 min drive
High Point Station - 24 min drive
Restaurants
McDonald's - 16 min walk
Chipotle Mexican Grill - 13 min walk
Texas Roadhouse - 3 min drive
Golden Corral - 3 min drive
Dave & Buster's - 16 min walk
About this property
Comfort Suites Hanes Mall
At Comfort Suites Hanes Mall, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University Baptist Medical Center. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Also, this hotel is within a short drive of Wake Forest University. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English, Hindi, Spanish
At a glance
DONE
Hotel size
80 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Seasonal outdoor pool
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Visual fire alarm
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 150.00 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 2.26 per accommodation, per stay
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 2 to May 15:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 23 to September 07
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem
Frequently asked questions
Does Comfort Suites Hanes Mall offer free cancellation for a full refund?
Yes, Comfort Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Suites Hanes Mall?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Hanes Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Suites Hanes Mall?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Comfort Suites Hanes Mall and nearby?
Comfort Suites Hanes Mall has a seasonal outdoor pool and a 24-hour fitness center.
What's the area around Comfort Suites Hanes Mall like?
Comfort Suites Hanes Mall is located a short 15-minute walk from Hanes Mall. Travelers say this hotel is in a good location.
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Comfort Suites Hanes Mall Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Location
Bathroom
Restaurant
Elevator
Shopping
Children
What guests liked
Breakfast was consistently good with a good variety and often exceeded expectations. (55 reviews)
The property offers a convenient location with many dining options nearby and a satisfying standard hot breakfast buffet. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
While visiting our relative in the hospital, we stayed here 4 different times in 1 week and our stay was always wonderful!
Katherine
1-night trip
10/10
Clean and comfortable with lots of dining options nearby. I would stay here again.
Lori
1-night trip
10/10
Have stayed here on several occasions, always good experience, except pool as usual was not open
TONY
1-night trip
8/10
nice place to stay .......clean and comfortable...nice complimentary breakfast...helpful staff....
Richard
4-night trip
10/10
Great place to stay for the weekend.
Melodie
1-night trip
10/10
Nice stay
David
2-night trip
10/10
Very nice,comfortable stay while visiting family. Our king suite was clean,quiet & just what we needed for a great night’s rest. This is where we stay for every visit. Never been disappointed!
Verified traveler
1-night trip
10/10
The beds were comfy and the room was clean.
Yolanda
1-night trip
10/10
Great location
Karon
1-night trip
8/10
We have stayed here multiple times while in town. The place was clean and well
taken care of by the staff. Always nice to smell a clean hotel !
janice
2-night trip
8/10
Staff at desk , was very friendly.
Joann
3-night trip
10/10
Very clean, beds comfortable, staff very friendly, will stay many times again in the future as we have family here
Daniel
2-night trip
10/10
Nice place
Michael
1-night trip
8/10
Staff was so helpful. Front desk was excellent customer service :)
Nicole
1-night trip
6/10
It was okay but I was inspecting the mattress and noticed some black spots on the box spring so at some point they had bed bugs.
Sharon
2-night trip
10/10
Check in/out was fast and people at the front were very friendly. The hotel itself seems to be well kept. The room could’ve been cleaner as there were dust bunnies on the window treatments and between the bed and wall hadn’t been cleaned in a while. The bathroom was clean, the bed itself was clean and comfortable. I would stay here again if I were to return to the area.
Krista
2-night trip
10/10
Great place to stay
sheneka
1-night trip
10/10
Great place to stay
Jose
8-night trip
10/10
Clean, hospitible, good breakfast
Leigh Anne
4-night trip
2/10
Charged the credit card left for incindentals. No incindentals were used or incured.
William
1-night trip
10/10
It was really a great hotel!!
Donald
1-night trip
8/10
Good price, comfy, right off the highway, and there's an Outback next door.