Located in the heart of Commercial, Hay Hotel offers a warm welcome with laundry facilities and free in-room WiFi. Start your day with continental breakfast, then take advantage of express check-out and express check-in for a seamless stay. The helpful staff has left a lasting impression on previous guests.
When visiting Hay, Commercial Hay Hotel is a great choice to consider. Free perks include WiFi, self parking, and continental breakfast daily between 8:00 AM and 10:00 AM. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, Hindi
At a glance
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Hotel size
31 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking includes off-street options
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Shared microwave
Shared refrigerator
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
Picnic area
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of AUD 20
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Commercial Hay Hotel Hay
Commercial Hay Hotel Hotel
Commercial Hay Hotel Hotel Hay
Frequently asked questions
Are pets allowed at Commercial Hay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Commercial Hay Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Commercial Hay Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of AUD 20. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Commercial Hay Hotel and nearby?
Commercial Hay Hotel has a picnic area.
What's the area around Commercial Hay Hotel like?
Commercial Hay Hotel is a short 12-minute walk from Dunera Museum and 13 minutes' walk from Hay Heritage Walk.
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Commercial Hay Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Breakfast
Bed
Toilet
Balcony
Lobby
Bathroom
Microwave
Reviews
6/10 Okay
Jul 15, 2025
Good value. Lovely staff
Rosalind
Rosalind, 1-night trip
10/10 Excellent
Jul 11, 2025
Check in was very convenient and easy. I like how there is signs around the motel. There is so many doors and can be very confusing without the signs on the doors. The room was clean and spacious.
Yan Mei
Yan Mei, 1-night trip
6/10 Okay
Jul 3, 2025
Great comfortable bed, convenient location in the middle of town. Cleanliness needs to improve, remote control,small bathroom clean but behind facilities needs extra attention, bed runner, (tv did not work properly).
Thirza
Thirza, 1-night trip
6/10 Okay
Jul 20, 2025
We were concerned about no hot water, but that was basin only. Shower spacious, good and hot. Good bed. Tiny room. Nice continental breakfast downstairs. Low priced. Good position. No extra blankets available and only one pillow per person. They're trying hard, but have a way to go.
Brenda
Brenda, 1-night trip
8/10 Good
Apr 8, 2025
Very good value for the price
Peter
Peter, 1-night trip
2/10 Terrible
Jul 5, 2025
Property good for the price, just guests have no consideration for other people making noise all hours which is impossible to sleep. Not ideal driving across the country.
Kim
Kim, 1-night trip
10/10 Excellent
Apr 20, 2025
This is a clean, modern and very well-appointed studio on acreage within easy access to the beautiful village of Mt Barker. Magpies, corellas, finches, ducks and rabbits were often seen, and we were visited by a kangaroo one evening, too. A lovely place to stay.
Geraldine
Geraldine, 1-night trip
6/10 Okay
May 17, 2025
Very small and old room. But very reasonably priced and clean.
Peter
Peter, 1-night trip
8/10 Good
Apr 18, 2025
The room I stayed in was well worn and could use a refresh, however it was very clean
Connie
Connie, 1-night trip
8/10 Good
Feb 26, 2025
The Hotel was as expected. Check in and out instructions were clear and the room was clean and linen was fresh.
Misha
Misha, 1-night trip
10/10 Excellent
May 27, 2024
Great Stay
Charles du
Charles du, 1-night trip
10/10 Excellent
Sep 12, 2024
Great for overnight stop
Robyn
Robyn, 1-night trip
8/10 Good
Aug 17, 2024
Great accommodation at a great price. Breakfast also was had a great selection for all famiky members.
Janelle
Janelle, 1-night trip
8/10 Good
Sep 14, 2024
Good stay
Michael
Michael, 1-night trip
8/10 Good
Aug 5, 2024
Rooms were well set out for sleeping a family of 4. Clean and was able to do our own breakfast in the room
Janelle
Janelle, 1-night trip
8/10 Good
Sep 23, 2024
Fantastic staff
Katie
Katie, 1-night trip
10/10 Excellent
Jul 11, 2024
Fabulous rest stop, pet friendly, ground floor rooms easy access
Verified traveler
1-night trip
10/10 Excellent
Jul 17, 2023
very helpfull staff and a good location clean rooms
Alexander
Alexander, 1-night trip
8/10 Good
Apr 16, 2024
Staff very friendly & free breakfast a nice surprise
Eddie
Eddie, 1-night trip
10/10 Excellent
Oct 24, 2022
Great location and easy afterhours checkin
Anjalee
Anjalee, 1-night trip
6/10 Okay
Feb 7, 2025
very little hot water
Good over night stay for price but your lucky if you get a hot or even warm shower
Ian
Ian, 1-night trip
2/10 Terrible
May 5, 2025
Small things matter
Tv remote didn't work. Had a family room and only had 1 coffee cup, no glasses.
Lock on door didn't work properly.
Only had very small amount of toilet paper.
Beds were comfortable
Kenneth
Kenneth, 1-night trip
6/10 Okay
Jun 7, 2024
Thought it was great pub was closed down, so quiet , room was very clean and water hot, good value for money ,
Michelle
Michelle, 1-night trip
10/10 Excellent
May 16, 2024
Excellent room with own bathroom & balcony access was great, room was clean and fresh will stay again & recommend to others
Peter
Peter, 1-night trip
10/10 Excellent
Dec 5, 2023
The room and ensuite were spotless, the bed was very comfortable and the continental breakfast was great. Would highly recommend the Commercial Hay Hotel.