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Hotel Casa Cielo

3.5 star property
Beachfront hotel in Tizimín with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hotel Casa Cielo

Relax by the serene pool surrounded by lush greenery and palm trees, with access to the beach and sun loungers.
Front of property
Panoramic views of the surrounding landscape can be enjoyed from the large windows of this beachfront property, surrounded by lush greenery and palm trees.
Enjoy the expansive balcony views and lounge by the pool in this stylish building.
Two single beds with crisp linens and towels, set against a horizontal panel design, offer a serene retreat with a view of lush greenery.
Hotel Casa Cielo offers a tranquil retreat with a rooftop terrace, sun-kissed beach, and rejuvenating spa services. Guests can unwind by the pool, indulge in AROMA’s delightful cuisine or take part in kayaking activities. The helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free breakfast
  • Spa
  • Pool
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Beach sun loungers
  • Beach towels
  • Hot tub
  • Spa services
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room

Feel at home (6)

  • Furnished balcony
  • Daily housekeeping
  • Blackout drapes/curtains
  • Premium bedding
  • Dry cleaning/laundry service
  • Free self parking
$80 nightly
The total price is $97
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, Non Smoking, Partial Ocean View

Relax in a serene bedroom with a large bed, bedside tables, and a potted plant.

Comfort Double Room, Non Smoking, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Separate bedroom
Down duvet
Select Comfort bed
Blackout drapes/curtains
Ceiling fan
  • 194 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

Relax in a serene space with a large bed, two nightstands, and a wooden floor.

Deluxe Double Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Separate bedroom
Down duvet
Select Comfort bed
Blackout drapes/curtains
Ceiling fan
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Ocean View

Two single beds with crisp linens and towels, set against a horizontal panel design, offer a serene retreat with a view of lush greenery.

Superior Double Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Separate bedroom
Down duvet
Select Comfort bed
Blackout drapes/curtains
Ceiling fan
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 Bedroom, Non Smoking, Garden View

Towels neatly arranged on a chair, emphasizing cleanliness and order.

Economy Room, 1 Bedroom, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Furnished balcony
Soundproofed
Air conditioning
Separate bedroom
Down duvet
Select Comfort bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
calle 15 lote 190 entre calles 12 y 14, El Cuyo, YUC, 97707

What's nearby

  • El Cuyo Beach - 1 min walk - 0.0 km
  • El Cuyo Lighthouse - 3 min walk - 0.3 km
  • Del Cuyo Catholic Church - 3 min walk - 0.3 km
  • Cocal Beach - 16 min walk - 1.4 km
  • El Cuyo Viewpoint - 2 min drive - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 168 min drive

Restaurants

  • ‪El Bucanero - ‬8 min walk
  • ‪La Conchita - ‬3 min walk
  • ‪La Casa Palma - ‬5 min walk
  • ‪Naia Cafe - ‬2 min walk
  • ‪La Barcaccia - ‬4 min walk

About this property

Hotel Casa Cielo

At Hotel Casa Cielo, you can spend time at the beach relaxing in a sun lounger, plus you'll have access to onsite kayaking. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a rooftop terrace, a hot tub, and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Kayaking
  • Evening entertainment
  • Bicycle rentals nearby
  • Ecotours nearby
  • Motor boating nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Mosquito nets
  • Communal living room
  • An outdoor pool
  • Spa services
  • Hot tub
  • Outdoor furniture
  • Walkway to water

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Dining

AROMA - This family restaurant overlooks the pool. Guests can enjoy drinks at the bar.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

La Casa Cielo
Hotel Casa Cielo Hotel
Hotel Casa Cielo El Cuyo
Hotel Casa Cielo Hotel El Cuyo

Frequently asked questions

Does Hotel Casa Cielo offer free cancellation for a full refund?

Yes, Hotel Casa Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa Cielo?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Casa Cielo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Casa Cielo?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Casa Cielo?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon.

What is there to do at Hotel Casa Cielo and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hotel Casa Cielo also has spa services.

Are there restaurants at or near Hotel Casa Cielo?

Yes, AROMA offers pool views.

Does Hotel Casa Cielo have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Casa Cielo like?

Hotel Casa Cielo is a short 2-minute walk from El Cuyo Beach and 2 minutes' walk from Del Cuyo Catholic Church.

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Hotel Casa Cielo Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Beach
Service staff
Room
Location
Bed
Breakfast
Food
View

What guests liked

  • The property has direct access to a beautiful, unspoiled beach with stunning sunrises and comfortable sunbeds. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Great hotel for rest but it should have TV in the rooms.
Jorge, 2-night trip

10/10 Excellent

We really enjoyed the property would recommend and return ourselves.
Gavin, 2-night trip

10/10 Excellent

mi casa es su casa

best property on the island ideal location great food well priced friendly service minimal amenities, however. bring your own qtips, cotton balls, blow dryer, etc.
5-night trip

10/10 Excellent

El Cuyo is very quiet. A place to go and relax, not for parties or instagramers. The hotel was great, excellent staff. Nice pool and directly on the beach. All you hear are waves and birds
Paul, 4-night trip

10/10 Excellent

Loved everything

So relaxing place! Everything about this place is a 100%! I hope El Cuyo will stay like this forever and not turn into what Holbox is today. The hotel is right at the beach, nice sunbeds. Breakfast is everything you need for a good start. Sunrise is stunning, we walked the beach almost every morning.
Liselotte, 5-night trip

10/10 Excellent

Muy limpio, nuevo, hermosa vista, ubicación perfecta
Fabi, 2-night trip

10/10 Excellent

Todo excelente me encantó el lugar la ubicación la playa todo hermoso
Natalia, 2-night trip

10/10 Excellent

Ein sehr schönes Hotel, gerne wieder.
Falk Oliver, 3-night trip

8/10 Good

Raul, 1-night trip

10/10 Excellent

Excellent in every way
Octavio, 2-night trip

10/10 Excellent

Excelente hotel, bella ubicación frente a la playa. Total tranquilidad.
Jorge, 2-night trip

10/10 Excellent

Gran lugar para descansar frente a la playa
Xchel, 1-night trip

10/10 Excellent

ANA Y, 2-night trip

10/10 Excellent

Bello rincon Hotel impecable. Siempre me quedo con ellos lo súper recomiendo
Bernardo Javier, 1-night trip

10/10 Excellent

Excelente

Excelente hotel y bello lugar tranquilo
maria de lour, 3-night trip

10/10 Excellent

Nathan, 2-night trip

10/10 Excellent

Un lugar hermoso donde pasar un momento de relajacion con todas las comodidades. Su personal de todas las areas muy amables, nos encanto. No duden en hospedarse ahi.
SERGIO, 1-night trip

10/10 Excellent

estuvo todo deli
Lupis, 1-night trip

10/10 Excellent

Newer boutique hotel. Very clean. Very kind and accommodating staff. A few steps from the beautiful, mostly empty beach. They have starlink WiFi service which is a plus. Restaurant is delicious.
Jesus, 5-night trip

10/10 Excellent

Fantastic Boutique hotel right on a beautiful unspoiled beach
Robert, 2-night trip

10/10 Excellent

Marthyn, 3-night trip

10/10 Excellent

Una gran vista. Personal muy amable. Excelente regadera
Jose Antonio, 1-night trip

4/10 Poor

Pésima experiencia por falta de informacion

El hotel e instalaciones están muy bien; desafortunadamente en ninguna parte de la descripción del hotel indican que es un hotel solo para adultos y que las habitaciones son para 2 personas únicamente. Viajamos 2 adultos con 1 niño de 12 años y no se nos permitió quedarnos los 3 en la habitación. Pésima empatía por parte del personal. Deberían poner esas especificaciones en la descripción del hotel para que las familias podamos tomar una decisión correcta al seleccionar hotel para vacacionar.
Paloma, 1-night trip

6/10 Okay

Les chambres sont une sur l’autre. Il faut passer par la balcon de tout le monde pour accéder à sa chambre. Mais c’est propre et l’hôtel est sur la plage avec de l’ombre et des chaises. Ce qui est quasi inexistant dans le coin
Divna, 5-night trip

10/10 Excellent

jesus, 2-night trip