When we got there the pool/hot tub were not working and there was nothing said when regestering. Then we seen the ice machine was out of order.
Our room was very nice, and the arrival temperature nice and warm.
Our shower was cold water only, when we told the guy at the desk he only said it will be worked on tomorrow, did not offer to move to a different room or anything. Than at 2am they started working in the building, hammering, sawing etc., very loud.
At 6 am the fire alarm went off, killing our ears, when we got to the entrance they told us nothing. Then finally they turned off the alarm. Again upon leaving they said nothing