Sercotel El Balcón de la Bahía, close to Chico Port and Paseo de Pereda, offers a serene escape with its garden and outdoor pool. Unwind on the sun-kissed terrace or take a dip in the pool surrounded by loungers and umbrellas. With free in-room WiFi, express check-in/out, luggage storage, front-desk safe, tour assistance and elevator access.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Air conditioning
Pool
Parking available
Non-smoking
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Outdoor pool
Self parking
Seasonal outdoor pool
Beach shuttle
Terrace
Air conditioning
Garden
Front-desk safe
Luggage storage
Limited hour front desk
Feel at home (6)
Private bathroom
Garden
Terrace
Daily housekeeping
Espresso maker
Blackout drapes/curtains
$97 nightly
The total price is $107
$107 total
Jun 15 - Jun 16
Total includes taxes and fees
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Deluxe Double or Twin Room, Terrace
Deluxe Double or Twin Room, Terrace
Highlights
Terrace
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
City view
205 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
194 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Junior Suite, 1 Queen Bed, City View, Tower
Junior Suite, 1 Queen Bed, City View, Tower
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
City view
431 sq ft
Sleeps 2
1 Queen Bed
View all photos for Premier Double or Twin Room
Premier Double or Twin Room
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
172 sq ft
Sleeps 2
1 Queen Bed OR 2 Twin Beds
View all photos for Standard Double Room, 1 Queen Bed
Standard Double Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2022
Separate bedroom
Blackout drapes/curtains
140 sq ft
Sleeps 2
1 Queen Bed
View all photos for Deluxe Double or Twin Room, Bay View, Tower
Santander (YJL-Santander Train Station) - 22 min walk
Beach shuttle (surcharge)
Restaurants
Del Puerto - 6 min walk
La Bombi - 4 min walk
Sakura - 4 min walk
Taj Mahal Restaurante - 5 min walk
Moondog - 3 min walk
About this property
Sercotel El Balcón de la Bahía
At Sercotel El Balcón de la Bahía, you'll be within a 10-minute drive of Santander Ferry Terminal and El Sardinero Beach. Other features include an outdoor pool, a seasonal outdoor pool, and a terrace.
Languages
English, French, German, Spanish
At a glance
DONE
Hotel size
20 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Secured uncovered onsite self parking (EUR 17 per night)
Wheelchair-accessible parking and van parking on site
Beach shuttle service is offered for an extra charge
Parking
Uncovered self parking costs EUR 17 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 10:30 AM to 8:30 PM
The seasonal pool is open from March 24 to October 31
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Frequently asked questions
Does Sercotel El Balcón de la Bahía offer free cancellation for a full refund?
Yes, Sercotel El Balcón de la Bahía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sercotel El Balcón de la Bahía?
Yes, there's an outdoor pool. Guests have pool access from 10:30 AM to 8:30 PM.
Are pets allowed at Sercotel El Balcón de la Bahía?
Sorry, pets aren't allowed.
Is parking offered on site at Sercotel El Balcón de la Bahía?
Yes. Self parking costs EUR 17 per night. Parking spots may be limited.
What are the check-in and check-out times at Sercotel El Balcón de la Bahía?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Sercotel El Balcón de la Bahía?
No, this hotel doesn't have a casino, but Gran Casino del Sardinero (17-min walk) is nearby.
What is there to do at Sercotel El Balcón de la Bahía and nearby?
Sercotel El Balcón de la Bahía has an outdoor pool and a garden.
What's the area around Sercotel El Balcón de la Bahía like?
Sercotel El Balcón de la Bahía is in the heart of Santander, a short 18-minute walk from Santander Ferry Terminal and 7 minutes' walk from Bay of Biscay.
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Sercotel El Balcón de la Bahía Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Room
Cities
Service staff
Reviews
10/10 Exceptional
May 31, 2025
Beautiful hotel lovely staff would definitely stay again
Mel
Mel, 1-night trip
10/10 Exceptional
May 25, 2025
Excellent Hotel
Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Sally
Sally, 3-night trip
10/10 Exceptional
Jun 4, 2025
Definitely our go to hotel if we visit Santander.
A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
john
john, 1-night trip
10/10 Exceptional
Apr 26, 2025
Excellent service and location.
Robert
Robert, 2-night trip
10/10 Exceptional
May 7, 2025
Great place for a night or two
The best, most comprehensive check in ever!
A very decent hotel, excellent position.
Would recommend
jeff
jeff, 1-night trip
10/10 Exceptional
Jun 9, 2025
Short break
Few ants in the room and room still very hot with the air con on
Clare
Clare, 3-night trip
10/10 Exceptional
Apr 29, 2025
Great place!
When I arrived later than expected, Victoria was so helpful; and the next morning she even helped me with my bags, despite being told that it was OK.
Great place; I’d definitely stay again.
It was clean, tidy & comfortable.
Martin
Martin, 1-night trip
10/10 Exceptional
Sep 7, 2024
Excellent location and hospitality
timothy
timothy, 1-night trip
10/10 Exceptional
Jul 6, 2024
Great stay
The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Andrew
Andrew, 4-night trip
10/10 Exceptional
Jan 23, 2025
Perfect!!
STEFANO
STEFANO, 4-night trip
10/10 Exceptional
Aug 16, 2024
Lovely hotel in a quiet street - a short walk away from main areas
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
Jul 22, 2024
Beautiful place
Amy
Amy, 2-night trip
10/10 Exceptional
Oct 9, 2024
Would recommend
Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Paul
Paul, 3-night trip
8/10 Very good
Nov 8, 2024
The room was great, but parking was awful.
FERNANDO
FERNANDO, 2-night trip
10/10 Exceptional
Sep 14, 2024
A must for your stay in Santander
Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Ann
Ann, 4-night trip
10/10 Exceptional
Oct 14, 2024
Hidden Gem/Joya Escondida
Sooo friendly. Small quiet hotel within easy walking distance of puerto chico and main town and not far from El Sardinero beach. Really comfortable very welcoming with little details on way in and out. A great place to stay in Santander
Colin
Colin, 1-night trip
10/10 Exceptional
Sep 27, 2024
Fantastic stay
Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure.
Loved the gift breakfast 💕
Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing .
Excellent location for old town
Susan
Susan, 2-night trip
10/10 Exceptional
Oct 27, 2024
I thought it was a very good quiet location. Staff were very freindly and very informative especially daniel! Room had everything you needed loved the daily pastries. The walls were quite thin so could hear a little noise from next door but apart from that was great!
Paula
Paula, 4-night trip
10/10 Exceptional
Jul 5, 2024
Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Callum
Callum, 1-night trip
10/10 Exceptional
Jun 19, 2024
Great place
Stayed two nights here, a really nice small hotel, very friendly and near city centre. We even got a welcome drink. Our room had a balcony with city view. Will definitely stay again. Very nice and helpful people in the reception too!
Roger
Roger, 2-night trip
8/10 Very good
May 8, 2024
Prima hotel, netjes
Joske
Joske, 1-night trip
10/10 Exceptional
Jul 11, 2022
Staff were friendly and helpful, room was nice and the view over the Bahia fantastic
Nicholas
Nicholas, 3-night trip
10/10 Exceptional
Jun 7, 2024
Great location 5 minutes walk from the seafront, shops, restaurants and public transport. Knowledgeable, friendly, helpful and polite staff. Modern decor and lovely relaxing back yard with a plunge pool with lovely flora.
Adrian
Adrian, 4-night trip
8/10 Very good
Jul 22, 2021
A nice little hotel in a nice little city. Perfect for exploring the city and yet being in a quiet neighborhood.
Verified traveler
1-night trip
8/10 Very good
Sep 13, 2024
Paula looked after us very well. Our initial room had a sink within The bedroom which is not acceptable to us, but Paula sorted a change for the last two nights. Great location for walking to lots of bars as well as waterfront, but quiet generally.