At Quality Inn, unwind in a warm atmosphere with helpful staff. Stay connected with free in-room WiFi and take advantage of dry cleaning/laundry services, free self parking and an elevator. Enjoy coffee or tea in the lobby.
Crown Point Sports Complex - 8 min drive - 10.1 km
Lake County Fairgrounds - 11 min drive - 12.2 km
Getting around
Chicago O'Hare Intl. Airport (ORD) - 72 min drive
Gary Metro Center - 13 min drive
Portage - Ogden Dunes Train to Chicago - 19 min drive
Dyer Station - 27 min drive
Restaurants
McDonald's - 13 min walk
Culver's - 13 min walk
Starbucks - 6 min walk
Olive Garden - 11 min walk
Sofia’s House of Panckes - 7 min walk
About this property
Quality Inn
When visiting Merrillville, Quality Inn is a great choice to consider. Free perks include WiFi and self parking. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
58 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Lever door handles
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville
Frequently asked questions
Does Quality Inn offer free cancellation for a full refund?
Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn?
Check-in start time: 3:00 PM; Check-in end time: 2:30 AM. Check-out time is 11 AM.
Is there an onsite casino at Quality Inn?
No, this hotel doesn't have a casino, but Hard Rock Casino Northern Indiana (16-min drive) is nearby.
What's the area around Quality Inn like?
Quality Inn is located a short 9-minute walk from Westfield Southlake Mall.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Quality Inn Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
8.2
Location
7.4
Staff & service
6.2
Eco-friendliness
6.4
Property conditions & facilities
Popular mentions
Room
Bed
Service staff
Breakfast
Bathroom
Weather
Budget
Children
Refrigerator
Hot Tub
Reviews
10/10 Exceptional
Jun 9, 2025
This hotel is amazing. My favorite place to stay.
natalie
natalie, 1-night trip
2/10 Poor
Aug 11, 2025
They have bugs
Holes in walls
And the breakfast is horrible
It smells like a sewer or old nasty mildew
Verified traveler
1-night trip
8/10 Very good
Apr 22, 2025
Always a good stay here
Roderick
Roderick, 1-night trip
10/10 Exceptional
Jun 3, 2025
Love quality inn. I wish I got the front desk guys name. Very pleasant and personable
Chuck
Chuck, 1-night trip
2/10 Poor
May 18, 2025
Disgusting
Easily the dirtiest hotel I have ever stayed at
Verified traveler
1-night trip
8/10 Very good
May 26, 2025
Bed swallowed us but other than that! Quick sign in, pool area, easy check out . Thank u
Ashley
Ashley, 1-night trip
2/10 Poor
Jun 24, 2025
Dirty tub, dirty towels , dirty comforter and sheets, water damage stains on walls
Cynthia
Cynthia, 1-night trip
2/10 Poor
Jul 8, 2025
Displeasing and rude cs
I was a traveler and my family didn’t like customer service at all. he was very short and rude the entire stay. He talked over me and I was very disappointed. I will never stay at this hotel again . Ratings 1.5/10
Linda
Linda, 2-night trip
8/10 Very good
May 28, 2025
Pros-The staff was great. The place was clean and quiet.The beds and pillows were comfortable. Cons -The heater/ac had an error code and did not work .The bathroom door did not close and the wood/veneer covering was split on both sides of the door .
Kymberli
Kymberli, 1-night trip
10/10 Exceptional
Apr 7, 2025
I was good experience.
Michael
Michael, 1-night trip
6/10 Good
Jun 29, 2025
Okay for price
The actual room was nice and clean except for a used sanitary pad i discovered tucked into the Kleenex box slot (no Kleenex box).
The outside elevator and the hallway outside our room stank horribly- of urine or something like that. :(
But the beds and rest of our room appeared clean and were comfortable.
Verna
Verna, 1-night trip
6/10 Good
Jun 14, 2025
Pros: clean room, very nice staff (they do their best with what they have), quick and easy processing.
Cons: whole building needs immediate renovations (the walls look like falling apart, the water installation makes loud noises when used, the furniture in the room like the armchair is unusable), breakfast was very cheap (milk with cereal, some kind of white stew, sour waffles, and some crumpets, the best was the orange juice), seems like some families literally live there for a long time and are very loud, price (it can be lower)
Conclusion: it's good if the stay is 2-3 nights.
Andrei
Andrei, 2-night trip
6/10 Good
Apr 27, 2025
Price was good, had a pool, breakfast was a bit more than other hotels. Biscuits and gravy was good. Room didn’t get towels the second day
Joshua
Joshua, 2-night trip
10/10 Exceptional
Jun 8, 2025
Check into my rooms which I had a minor problem. The lady at the front desk took care of the issue. She was very nice. She did her best to fix the issue in which she fixed it. Come here often I’ll be back soon.
Shamear
Shamear, 1-night trip
2/10 Poor
Jul 29, 2025
Eew to the pool
The pool area was disgustingly dirty. There were fake finger nails on the floor, fake eyelashes in a spilled coffee cup in the table and a dozen or more used towels lying around. The air conditioner in our room was broken and could not be fixed and they were out of other rooms so we didn’t end up staying the night. The staff promised that they would refund our money. When you book through Hotels.com you have to request a refund with them also and it’s not as immediate as getting it at the front desk before you walk out the door and head out of town. It turned out fine and we were refunded the next morning but it caused a little anxiety.
Verified traveler
1-night trip
4/10 Fair
Jun 25, 2025
Check in was troubling, we were 2 hrs early getting there and was charged extra to get into the room. The manager was very rude when I complained about the extra charge and threatened to cancel the reservation if I complained any more. Was just a very rude person
Alan
Alan, 1-night trip
10/10 Exceptional
Mar 13, 2025
I have been here a few times and it is always good. Breakfast not so much. But way better than some of the surrounding hotels
Roderick
Roderick, 1-night trip
10/10 Exceptional
Dec 5, 2024
Best hotel
The best hotel around the staff is super friendly and helpful the rooms always clean.
Natalie
Natalie, 1-night trip
2/10 Poor
Jun 23, 2025
Terrible
Not good
Raul
Raul, 1-night trip
2/10 Poor
Jun 1, 2025
The place was rude we ask for a manager and couldn't speak to one.. the room we had the ac didn't work...the next room they gave us the beds where nasty and pee on the refrigerator didnt work and they wouldn't let us get another room or speak to a manager...
Francisco
Francisco, 2-night trip
10/10 Exceptional
Nov 8, 2024
It was very clean and the staff are wonderful and definitely one of the nicest hotels around.
Natalie
Natalie, 1-night trip
2/10 Poor
Apr 23, 2025
The towels were dirty, the blankets were dirty, and there was an odor
Alex
Alex, 1-night trip
2/10 Poor
May 8, 2025
The furniture looks like it just got pulled out of a dumpster the refrigerator was broke the bathroom is dim the shower is falling apart everything was dusty and there were spiderwebs 0/10 do not recommend😤👎👎
Destiny
Destiny, 1-night trip
6/10 Good
Aug 17, 2024
Rooms were big, beds super comfortable.
Collin
Collin, 1-night trip
2/10 Poor
Feb 26, 2025
Do not stay here...its dirty and smells like pot. Will Definitely Never Go Back!