RIHGA Royal Hotel Osaka, Vignette Collection by IHG

4.5 star property
Luxury hotel with indoor pool, connected to the convention center, near Kyocera Dome Osaka

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Photo gallery for RIHGA Royal Hotel Osaka, Vignette Collection by IHG

Stunning church interior with ornate pews, vibrant stained glass windows, and a grand chandelier.
Relax in a serene space with a central seating area, round tables, and comfortable chairs, surrounded by tall columns and a lush outdoor view.
Enjoy a meal at the dining table with a city view, surrounded by plush chairs and a chandelier.
Relax by the pool surrounded by a walkway and lounge chairs.
Experience the grandeur of our lobby, featuring a polished floor, elegant chandelier, and a grand staircase with intricate railings.
At RIHGA Royal Hotel Osaka, unwind with a rejuvenating spa tub treatment or indulge in French cuisine at one of the 20 on-site restaurants. Explore shopping on site, visit the gift shop or take advantage of supervised childcare services for an enjoyable family stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 20 restaurants and 3 bars/lounges
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • 24-hour health club
  • Sauna
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
$118 nightly
The total price is $130
Aug 24 - Aug 25

Why we love this property

Riverside relaxation
Spa services and in-room massages promise deep relaxation at this riverside hotel. A sauna, hot tub, and 24-hour health club complete the wellness journey.
Riverside luxury views
Immerse in tranquil luxury at this river-view hotel. The prime city center location offers a perfect blend of urban convenience and serene natural beauty.
Dining extravaganza
Culinary adventures await at 20 restaurants, a cafe, and 3 bars in this hotel. The buffet breakfast adds a morning feast to the mix.

Room options

Available filters for rooms
Showing 28 of 28 rooms

Club Room, 2 Twin Beds, Club Lounge Access

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room (Cosy)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 183 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 344 sq ft
  • Sleeps 7
  • 2 Double Beds

Standard Room

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Queen Bed (Cosy)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Twin Beds, Club Lounge Access

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

Grand Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 441 sq ft
  • Sleeps 8
  • 1 King Bed

Room, 2 Twin Beds (Cosy)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Twin Bed

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 560 sq ft
  • Sleeps 2
  • 1 Twin Bed

Club Suite, 1 Twin Bed

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • 603 sq ft
  • Sleeps 2
  • 1 Twin Bed

Grand Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Bathrobes
Shower/tub combination
Private bathroom
  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed (Separate Bath)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 603 sq ft
  • Sleeps 8
  • 1 King Bed

Club Suite, 1 Bedroom, Club Lounge Access

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Twin Beds, Club Lounge Access

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 5
  • 2 Twin Beds

Suite, 1 Bedroom

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • Sleeps 7
  • 2 Double Beds

Club Suite, 1 Bedroom, Club Lounge Access

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 Bedroom, Club Lounge Access

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 5
  • 1 King Bed

Club Room, 1 Queen Bed, Club Lounge Access

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 Queen Bed

Club Room, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Club Lounge
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

Grand Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 441 sq ft
  • Sleeps 7
  • 2 Double Beds

Premium Room, 2 Double Beds (Separate Bath)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Separate bedroom
Private bathroom
Bidet
Hair dryer
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
5-3-68 Nakanoshima, Kita-ku, Osaka, Osaka-fu, 530-0005

What's nearby

  • Kyocera Dome Osaka - 4 min drive - 3.0 km
  • Dotonbori - 4 min drive - 3.3 km
  • Kuromon Ichiba Market - 4 min drive - 4.3 km
  • Universal Studios Japan - 7 min drive - 6.2 km
  • Osaka Castle - 8 min drive - 4.1 km

Getting around

  • Itami Airport (ITM) - 23 min drive
  • Kobe Airport (UKB) - 57 min drive
  • Kansai Intl. Airport (KIX) - 59 min drive
  • Nakanoshima Station - 1 min walk
  • Shin-Fukushima Station - 9 min walk
  • Watanabebashi Station - 9 min walk
  • Fukushima Station - 10 min walk
  • Higobashi Station - 14 min walk
  • Awaza Station - 15 min walk
  • Free train station pick-up

Restaurants

  • ‪OIC CAFE - ‬2 min walk
  • ‪メインラウンジ - ‬4 min walk
  • ‪オステリア レーブ - ‬4 min walk
  • ‪リモネ - ‬3 min walk
  • ‪亜州食堂 チョウク - ‬7 min walk

About this property

RIHGA Royal Hotel Osaka, Vignette Collection by IHG

At RIHGA Royal Hotel Osaka, Vignette Collection by IHG, you'll be just a 5-minute drive from Kyocera Dome Osaka and Dotonbori. Guests can indulge in massages, and Nakanoshima, one of 20 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a 24-hour health club. Fellow travelers like that it's just a short walk to public transportation: Fukushima Station is 10 minutes away and Higobashi Station is 14 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 1001 rooms
    • Arranged over 30 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1 AM
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Please note the following amenity access age restrictions: Children under 3 are not permitted to use the swimming pool, and children ages 3-10 require adult supervision when using the pool. Children are not permitted in the pool after 6 PM. Guests ages 12 and under are not permitted in the spa tub and sauna. Guests 17 and under are not permitted in the health club and fitness facilities.
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1500 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free train station pick-up from 8:00 AM to 10:00 PM
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 20 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Karaoke
  • Shopping

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • 24-hour health club
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Nakanoshima - This restaurant serves lunch and dinner. Reservations are required.
REMONE - This restaurant serves breakfast, lunch, dinner, and light fare.
Naniwa - This steakhouse serves lunch and dinner.
Chambord - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.
Leach Bar - Onsite bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 3300 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4681 for adults and JPY 2340 for children
  • Spa access is available for an extra charge of JPY 3300 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for JPY 1897.0 per day
  • Rollaway beds are available for JPY 5000.0 per day

Parking

  • Self parking costs JPY 1500 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for JPY 6600 per person, per day
  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 3 years old are not allowed in the swimming pool, and guests under 10 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a spa fee of JPY 3,300 per person to access the indoor pool, spa tub, and sauna.

Also known as

Hotel RIHGA Royal
Hotel RIHGA Royal Osaka
Osaka Hotel RIHGA Royal
Osaka RIHGA Royal
Osaka RIHGA Royal Hotel
RIHGA Royal
RIHGA Royal Hotel
RIHGA Royal Hotel Osaka
RIHGA Royal Osaka
RIHGA Royal Osaka Hotel
Rihga Royal Osaka Hotel Osaka
RIHGA Royal Hotel Osaka
RIHGA Royal Hotel Osaka, Vignette Collection by IHG Hotel
RIHGA Royal Hotel Osaka, Vignette Collection by IHG Osaka
RIHGA Royal Hotel Osaka, Vignette Collection by IHG Hotel Osaka

Frequently asked questions

Does RIHGA Royal Hotel Osaka, Vignette Collection by IHG offer free cancellation for a full refund?

Yes, RIHGA Royal Hotel Osaka, Vignette Collection by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at RIHGA Royal Hotel Osaka, Vignette Collection by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at RIHGA Royal Hotel Osaka, Vignette Collection by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at RIHGA Royal Hotel Osaka, Vignette Collection by IHG?

Yes. Self parking costs JPY 1500 per night. Parking spots may be limited.

What are the check-in and check-out times at RIHGA Royal Hotel Osaka, Vignette Collection by IHG?

Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at RIHGA Royal Hotel Osaka, Vignette Collection by IHG and nearby?

RIHGA Royal Hotel Osaka, Vignette Collection by IHG has 3 bars and an indoor pool, as well as a 24-hour health club and a sauna.

Are there restaurants at or near RIHGA Royal Hotel Osaka, Vignette Collection by IHG?

Yes, there are 20 onsite restaurants, featuring French cuisine.

What's the area around RIHGA Royal Hotel Osaka, Vignette Collection by IHG like?

RIHGA Royal Hotel Osaka, Vignette Collection by IHG is located by the river in Kita, a short 1-minute walk from Nakanoshima Station and 3 minutes' walk from Osaka International Convention Center. The local area is considered walkable as well as being good for public transport.

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RIHGA Royal Hotel Osaka, Vignette Collection by IHG Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Shuttle
Location
Restaurant
Walking
Amenities
Trip
Upgrade
Lobby

What guests liked

  • Breakfast was consistently praised for its quality, variety, and delicious options. (11 reviews)
  • The airport shuttle service was convenient, frequent, and highly valued by guests. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Had an amazing stay
Codine, 4-night trip

10/10 Exceptional

Good hotel

It was great staying at here
Soondong, 3-night trip

10/10 Exceptional

Amazing hotel with very friendly staff
Rahul, 3-night trip

8/10 Very good

Good hotel but not walkable to much.
Lori, 3-night trip

10/10 Exceptional

Was good, nice modern rooms - helpful staff
Anoushka, 3-night trip

8/10 Very good

Rihga royal Osaka is a fabulous hotel to stay, room is really spacious and the amenities are great
Shiau Yea, 2-night trip

10/10 Exceptional

This is a beautiful hotel with the most helpful staff!!
Madison, 2-night trip

10/10 Exceptional

Nice clean hotel with a quick walk to Fukushima station
Deniz, 5-night trip

10/10 Exceptional

KD-Osaka

Beautiful hotel with all the amenities and more. Loved the shuttle bus service to and from the Osaka station. Room was quite spacious but you get what you pay for. Loved our stay here. Friendly staff.
Kimberley, 3-night trip

10/10 Exceptional

A wonderful hotel in Osaka

Great experience at this hotel. Front desk staff was very professional and helpful.
Siwon, 3-night trip

10/10 Exceptional

Excellent hotel

Great hotel. Really clean. Huge lobby. Elevators work really fast and always available. Close to a train station. Room was nice. Room amenities were very good. There is a hair dryer, iron, shower caps, tooth brushes, facial creams, etc. highly recommend
Manar, 4-night trip

10/10 Exceptional

I would stay here again. Room was in an excellent condition, had everything we needed. Must have gone through some renovation. Dining options were fantastic, loved their breakfast option. Hotel gym was very nice, new and clean.
HAN OL JOANNE, 2-night trip

10/10 Exceptional

Very big hotel with plenty of restaurants and shops. The hotel is a bit outdated. The location was not in the center but you can easily get with metro to the hotel. The breakfast was great with so many choices.
Angela, 6-night trip

10/10 Exceptional

This our second time staying at the Rhiga Osaka, and everything was top notch. Amenities were amazing, staff and service is great, and the lounge adds a nice experience for travellers. 10/10 would come back next time.
Dawei, 4-night trip

10/10 Exceptional

Beautiful property and staff were amazing. There is a mall under hotel with a convenience store and many high end shops. Just didn’t get enough time to enjoy the facilities. There was an additional charge to use the pool which is ridiculous.
Ian, 1-night trip

10/10 Exceptional

Staff were accommodating from the time we arrived. Excellent customer service including housekeeping. Highly Recommended
Rosa Vilma, 5-night trip

10/10 Exceptional

Room was a little small
Richard, 1-night trip

8/10 Very good

This hotel is close to covention center and very convenient to atten meeting. I wanted to try Japanese style breakfast in a Japanese restaurant.
Yutaka, 2-night trip

10/10 Exceptional

Very clean and beautiful
arden, 3-night trip

10/10 Exceptional

Very large and nice hotel. Plenty of space in our room. The only dislikes were we seen pictures of a pool which was why we booked the hotel but later found out it’s for members only, not sure how to become one either. Also visited in March so the A/C wasn’t on only the heat so our room was very warm. Other than those two things we enjoyed our stay here.
Holly, 2-night trip

8/10 Very good

The hotel is in the business convention district. Amenities and interior are too notch. Very close to typical local Osaka restaurants. There is also a very convenient shuttle bus to and from Osaka Station. Wish I knew this instead of taking a taxi to the hotel. The shuttle comes every 15 minutes.
David, 3-night trip

4/10 Fair

Air condition did not work in our room

We had booked a suite and were really looking forward to our stay but were very disappointed with this hotel. The air condition did not work and we were not taken seriously by the hotel. The staff did not speek English so this may have something to do with it. We also asked for softer pillows and got «no» in response. If you Value air condition then I would not book this hotel. We ended up getting sick from the heat as this was in July.
Katrine, 3-night trip

8/10 Very good

the overall experience is good, the only thing that need to improve is the bus stop of the shuttle bus. There is no any signs or notice to show where the bus stop is in osaka station. if there is a sign in there will be much better.
Yui Him, 6-night trip

8/10 Very good

Lovely hotel

This is a beautiful high-end convention hotel in a quiet area. The location is not convenient for tourists; however, taxis are always available. Down bedding is comfortable, unless there are allergies to down lol. Step-in tub does not have convenient safety handle for balance while stepping into shower. Hotel does not have public bath. The lobby and landscaping are gorgeous.
Bonnie, 2-night trip

8/10 Very good

Good
Matsukawa, 2-night trip