Near the American Airlines Center, Quality Inn & Suites Dallas - Cityplace offers a warm welcome with continental breakfast and an on-site restaurant serving up classic American fare. Connect to in-room WiFi, work out at the gym or unwind by the seasonal outdoor pool with sun loungers.
Reviews
6.86.8 out of 10
Good
Popular amenities
Free breakfast
Pool
Gym
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant
Outdoor pool
Fitness center
Seasonal outdoor pool
Room service
Coffee shop/cafe
Business center
24-hour front desk
Vending machine
Self-serve laundry
Multilingual staff
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
$68 nightly
The total price is $78
$78 total
Aug 7 - Aug 8
Total includes taxes and fees
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 King Bed, Smoking (Upgrade)
Suite, 1 King Bed, Smoking (Upgrade)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)
Suite, 1 King Bed, Non Smoking (Upgrade)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 3
1 King Bed
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 3
2 Double Beds
View all photos for Room, 2 Double Beds, Smoking
Room, 2 Double Beds, Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 3
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed with Sofa bed, Smoking
Room, 1 King Bed with Sofa bed, Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 3
1 King Bed and 1 Twin Sofa Bed
View all photos for Standard Room, 1 King Bed, Smoking
Standard Room, 1 King Bed, Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Shower/tub combination
Private bathroom
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Southern Methodist University - 3 min drive - 3.4 km
Dallas World Aquarium - 4 min drive - 5.6 km
American Airlines Center - 4 min drive - 5.6 km
Kay Bailey Hutchison Convention Center - 5 min drive - 6.3 km
Dallas Market Center - 5 min drive - 4.8 km
Getting around
Love Field Airport (DAL) - 18 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 29 min drive
Dallas Medical-Market Center Station - 15 min drive
Dallas Union Station - 16 min drive
West Irving Station - 19 min drive
McKinney & Blackburn Tram Stop - 15 min walk
Blackburn Stop - 15 min walk
Cityplace West & McKinney Tram Stop - 16 min walk
Restaurants
McDonald's - 3 min walk
LDU Coffee - 6 min walk
Jack in the Box - 2 min walk
Spider Murphy’s Pub - 10 min walk
DaLat Vietnamese Restaurant and Bar - 7 min walk
About this property
Quality Inn & Suites Dallas - Cityplace
When you stay at Quality Inn & Suites Dallas - Cityplace, you'll be just a 5-minute drive from American Airlines Center and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Buzz Brew, which serves American cuisine and is open for breakfast, lunch, and dinner. Also, Southern Methodist University and Dallas World Aquarium are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: McKinney & Blackburn Tram Stop is 15 minutes away.
Languages
English, Spanish
At a glance
DONE
Hotel size
78 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–8:00 AM
Restaurant
Coffee shop
Room service (late night)
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1975
Fitness center
An outdoor pool
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Buzz Brew - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
0.53 percent destination fee will be charged
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from March to October
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas
Frequently asked questions
Does Quality Inn & Suites Dallas - Cityplace offer free cancellation for a full refund?
Yes, Quality Inn & Suites Dallas - Cityplace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Dallas - Cityplace?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn & Suites Dallas - Cityplace?
Yes, pets are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Dallas - Cityplace?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Dallas - Cityplace?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Quality Inn & Suites Dallas - Cityplace and nearby?
Quality Inn & Suites Dallas - Cityplace has an outdoor pool and a fitness center.
Are there restaurants at or near Quality Inn & Suites Dallas - Cityplace?
Yes, Buzz Brew offers American cuisine.
What's the area around Quality Inn & Suites Dallas - Cityplace like?
Quality Inn & Suites Dallas - Cityplace is in Old East Dallas, a short 2-minute walk from Knox-Henderson Shopping District and 17 minutes' walk from Cityplace Center.
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Quality Inn & Suites Dallas - Cityplace Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
6.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Coffee
Shower
Value
Breakfast
Bathroom
Reviews
10/10 Exceptional
May 22, 2025
It was convenient to the hospital bed was great
Verified traveler
1-night trip
10/10 Exceptional
Apr 20, 2025
Couple Trip
The stay was nice just a little couple trip getaway
Kelli
Kelli, 1-night trip
8/10 Very good
Jul 4, 2025
Good Value
Staff was very helpful. Room was made-up each day. A reasonable Uber to the convention center. Breakfast was OK, just a bit sparce.
Stewart
Stewart, 4-night trip
10/10 Exceptional
Apr 2, 2025
Nice hotel
I found this place very clean and close to a restaurant.
ARLENE
ARLENE, 1-night trip
10/10 Exceptional
Mar 31, 2025
Great area
Shearal
Shearal, 1-night trip
10/10 Exceptional
Apr 16, 2025
The people are great and very helpful.
Holly
Holly, 1-night trip
6/10 Good
Jun 12, 2025
Toilet didn't fill with water, but they fixed it. A little noisy. Breakfast was okay.
John
John, 4-night trip
4/10 Fair
Jun 16, 2025
Room 229 smelled horrible to tobacco, the bed was itchy. Wouldn't stay here again or recommend it to anyone.
Daniel
Daniel, 2-night trip
10/10 Exceptional
Feb 18, 2025
I was impressed and will stay there again the next time i am in Dallas
Alec
Alec, 1-night trip
10/10 Exceptional
Oct 25, 2024
Great stay!
Tanner
Tanner, 2-night trip
2/10 Poor
Jun 17, 2025
The bed was uncomfortable, it smelled musty, there is a roach in the shower, but most of all they still made deposit after saying it would be returned to my account within two days.
Paul
Paul, 1-night trip
6/10 Good
Jul 12, 2025
Towel shortage
I stayed here on the premise that the pool would have been operational. It was not. I had stayed here over a week prior and they had stated the pool would be fixed on a Thursday. About 1. 1/2 weeks later I stay there believing that statement only to find out the pool is still not operable. There was only one towel in the room and no wash cloths to speak of.
Thomas F
Thomas F, 1-night trip
8/10 Very good
Apr 15, 2025
It’s not what you think. It’s better.
Amazing bed and Shower. Slept through the night with no noise or problems. Bug Free.
Verified traveler
1-night trip
8/10 Very good
Apr 2, 2025
it was okay, nothing more, nothing less
Harsha
Harsha, 1-night trip
8/10 Very good
Mar 10, 2025
T
Tanekia
Tanekia, 3-night trip
6/10 Good
Mar 3, 2025
This location was just ok. The room was clean, the bed comfortable. The facility itself was "worn" and could use some updating. The noise from outside was a bit annoying but it did quiet down around 10 or 11 p.m. It was a good location for me because it was very close to the meetings I attended.
Thomas
Thomas, 2-night trip
6/10 Good
Apr 23, 2025
Everything was fine until around 6 am when the police surround with 4 or 5 swat trucks talking on the bullhorn telling the people in room 215 to come out with their hands up. After they left, I went to get breakfast from the office and it was ok. I didn't understand why I reserved and paid online before my visit, why I still had to give a 100$ deposit.
Tina
Tina, 1-night trip
8/10 Very good
Nov 23, 2024
Free breakfast
Tanekia
Tanekia, 2-night trip
10/10 Exceptional
Nov 13, 2024
Quiet, economical, clean
joe poe
joe poe, 1-night trip
2/10 Poor
Mar 26, 2025
As a solo woman traveler, it didn’t feel safe at all. I booked for 2 nights but left after staying one night only. There was a very intense smell in the room that gave head ache.
Hazal
Hazal, 2-night trip
4/10 Fair
Mar 2, 2025
Property needs fixing
David
David, 2-night trip
2/10 Poor
Mar 4, 2025
Don’t go
Horrible
Verified traveler
1-night trip
8/10 Very good
Oct 29, 2024
The gentleman who helped us at the front desk was nice and helpful. The room was a bit dirty, but the bed was very comfortable.
Francesca
Francesca, 1-night trip
6/10 Good
Feb 21, 2025
Location is convenient to downtown Dallas.
Staff made no effort to accommodate needed changes. Customer service was poor.