During my stay, none of the key cards in the entire hotel were functioning, which meant I couldn’t get a working key to my room. Instead, the receptionist had to escort me and unlock the door with a master key each time, which made moving around freely quite inconvenient.
After booking, I received a welcome email that included a contact address. I tried reaching out, but the email bounced back with an automated reply saying the address was no longer in use—despite it being spelled exactly as provided.
The room itself was clean and perfectly fine, though quite basic and not particularly spacious. I had requested a large bed but was given two separate beds instead.
The best part of the hotel is definitely its location inside Arlanda Airport, which is very convenient if you’re catching a flight.