In the heart of Sydney, Shangri-La Sydney offers a luxurious retreat with a bar and gym. Unwind at the onsite spa or indulge in fine dining at Altitude Restaurant. With an indoor pool, steam room, and helpful staff to cater to your needs.
Shangri-La Sydney puts you in a great location, within a 15-minute walk of Circular Quay and Sydney Harbour Bridge. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Altitude Restaurant, one of 2 restaurants, serves lunch and dinner. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Wynyard Station is 6 minutes and Martin Place Station is 15 minutes.
At a glance
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Hotel size
565 rooms
Arranged over 36 floors
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Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (AUD 105 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Private dining
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
20 meeting rooms
Computer station
Conference space (20451 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegetarian dining options
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 42
Room amenities
Be entertained
40-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Recycling
Local maps
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open select days. Guests under 16 years old are not allowed in the spa.
Dining
Altitude Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 - Onsite cocktail bar. Open daily.
Café Mix Restaurant - This buffet restaurant serves breakfast only. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 145 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
Credit card charges are subject to an extra charge of 1.85 percent
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
Spa
Children & extra beds
Rollaway beds are available for AUD 275.0 per night
Parking
Covered valet parking costs AUD 105 per day with in/out privileges
RV/bus/truck parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963
Also known as
Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney
Frequently asked questions
Does Shangri-La Sydney offer free cancellation for a full refund?
Yes, Shangri-La Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Sydney?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Shangri-La Sydney?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La Sydney?
Yes. Valet parking costs AUD 105 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Shangri-La Sydney?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Shangri-La Sydney?
No, this hotel doesn't have a casino, but Star Casino (5-min drive) is nearby.
What is there to do at Shangri-La Sydney and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Shangri-La Sydney also has a sauna and a steam room.
Are there restaurants at or near Shangri-La Sydney?
Yes, there are 2 onsite restaurants.
What's the area around Shangri-La Sydney like?
Shangri-La Sydney is a short 6-minute walk from Wynyard Station and 10 minutes' walk from Circular Quay. Travelers say that the hotel is in a great location.
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Reviews
Shangri-La Sydney Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
10
Location
9.2
Staff & service
9.0
Eco-friendliness
9.0
Property conditions & facilities
Popular mentions
View
Room
Service staff
Location
Breakfast
Opera houses
Restaurant
Bed
Food
Port
Reviews
10/10 Exceptional
Aug 22, 2025
Fantastic hotel
Fantastic
Lovely room comfortable
Spectacular veiws of opera house
Wounderful breakfast great choice
Friendly helpful staff
Restaurant altertude was spectacular beautiful veiws and great meal
Janet
Janet, 4-night trip
8/10 Very good
Aug 3, 2025
Recommende weekend city stay in Sydney
Good location, excellent catering at all eating restaurants, friendly staff
Verified traveler
2-night trip
10/10 Exceptional
Sep 1, 2025
Great location and views
This place is lovely! The location is really nice. There's a lot to do around the area but you're not overrun with crowds of tourists. The breakfast was amazing and all of the staff were very nice. The bed was super comfortable.
Rebecca
Rebecca, 7-night trip
10/10 Exceptional
Jun 13, 2025
Wonderful stays
Rich
Rich, 2-night trip
8/10 Very good
Jun 11, 2025
Great hotel great location
Chris
Chris, 1-night trip
10/10 Exceptional
Jul 15, 2025
Great stay all round and we’ll be back for sure!
Paul
Paul, 2-night trip
10/10 Exceptional
Jun 7, 2025
Good location, service was good and hotel was comfortable and clean.
Caitlin
Caitlin, 1-night trip
10/10 Exceptional
May 14, 2025
Such a beautiful spot and lovely staff and hotel
Kristin
Kristin, 1-night trip
10/10 Exceptional
Aug 25, 2025
AUS
Great location, walking to the Rocks is a big plus. And having the view of the bridge as well as the opera, priceless.
Diego
Diego, 2-night trip
10/10 Exceptional
Jun 9, 2025
Staff were very helpful room was amazing and the hotel was in the perfect location
mohamed
mohamed, 3-night trip
10/10 Exceptional
Jun 10, 2025
Beautiful place
Detra
Detra, 2-night trip
10/10 Exceptional
Aug 1, 2025
Excellent Hotel in a great location
Very convenient. The staff could not be more helpful. Great massage at the Spa.
Roland
Roland, 1-night trip
10/10 Exceptional
Jul 24, 2025
Friendly staff
Staff went above and beyond to make me feel welcome!
Peter
Peter, 1-night trip
10/10 Exceptional
Jun 30, 2025
My favourite Sydney Hotel!
Kylie
Kylie, 3-night trip
10/10 Exceptional
Jun 13, 2025
The views from our room were amazing.
Ashley
Ashley, 2-night trip
10/10 Exceptional
May 30, 2025
Room was beautiful and the service at check-in and check-out excellent
Roland
Roland, 1-night trip
10/10 Exceptional
May 25, 2025
Excellent service and hotel as always.
Melissa
Melissa, 1-night trip
10/10 Exceptional
Jun 15, 2025
Had a wonderful stay in sydney and the views are amazing
Maria
Maria, 2-night trip
10/10 Exceptional
Jun 26, 2025
Lovely business stay over
I really enjoyed my business stay at the Shangri-La Sydney. I was particularly impressed with the cleanliness and friendliness of the team there, it made for a very enjoyable stay
Verified traveler
3-night trip
10/10 Exceptional
May 14, 2025
Stayed here before. The hotel and staff overall were excellent.