Riviera Resort Palm Springs

4.0 star property
Mountain resort with 2 restaurants, near San Jacinto Mountains

Choose dates to view prices

Photo gallery for Riviera Resort Palm Springs

Exterior
Indoor spa tub
Exterior
TV, pay movies
2 restaurants, breakfast, lunch, dinner served; American cuisine
Margaritaville Resort Palm Springs, an upscale boutique resort near San Jacinto Mountains, beckons with 2 poolside bars and shopping on site. Enjoy a rejuvenating hot stone massage or yoga classes at the gym; then savor Italian cuisine al fresco at Come Monday Cafe. Guests rave about the pool, helpful staff, and location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Spa
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Breakfast available
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Valet parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
$123 nightly
The total price is $144
Sep 16 - Sep 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 21 of 21 rooms

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Yucca, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Yucca)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 356 sq ft
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Agave)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Chairman)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 1744 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Indigo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Sage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 320 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed with Sofa bed (Lily)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Palo Verde)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Indigo, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2020
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1600 N Indian Canyon Drive, Palm Springs, CA, 92262

What's nearby

  • Elvis Honeymoon Hideaway - 19 min walk - 1.6 km
  • Palm Springs Art Museum - 3 min drive - 2.6 km
  • Palm Springs Convention Center - 3 min drive - 2.6 km
  • Palm Springs Air Museum - 6 min drive - 6.0 km
  • Palm Springs Aerial Tramway - 13 min drive - 9.0 km

Getting around

  • Palm Springs Intl. Airport (PSP) - 14 min drive
  • Bermuda Dunes, CA (UDD) - 32 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 43 min drive
  • Palm Springs Station - 15 min drive

Restaurants

  • ‪Billy Reed's Restaurant - ‬5 min walk
  • ‪Denny's - ‬12 min walk
  • ‪Carl's Jr. - ‬19 min walk
  • ‪Boozehounds - ‬10 min walk
  • ‪John's Restaurant - ‬18 min walk

About this property

Riviera Resort Palm Springs

Riviera Resort Palm Springs puts you within a 15-minute drive of Palm Springs Convention Center and Palm Springs Aerial Tramway. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Palmettos Cafe, one of 2 restaurants, serves American cuisine and is open for breakfast. Other highlights at this boutique resort include 2 outdoor pools, a bar/lounge, and a fitness center. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 398 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs and cats only, 2 total, up to 100 lbs per pet)
    • Service animals welcome
    • Pets must be supervised
    • Off-leash area available
LOCAL_PARKING

Parking

    • Uncovered onsite valet parking (USD 25 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Corner guards
  • Fireplace gate
  • Pool gate
  • Fence around the pool

What to do

  • Fitness classes
  • Yoga classes
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Business center
  • 22 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Free bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 1959
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Sante has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Palmettos Cafe - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast and brunch. Guests can enjoy alfresco dining (weather permitting).
Circa 59 - Overlooking the pool, this restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Starlight Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Paradise Pool & Bar - This poolside bar specializes in American cuisine and serves light fare only. Open daily.

Here's the breakdown, no surprises

Refundable deposits

  • Deposit: USD 150 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 34.98 per accommodation, per night
  • Resort fee inclusions:
    • Business center/computer access
    • Fitness center access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Internet access (may be limited)
    • Pool access
    • Sporting facilities or equipment
    • WiFi access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 30 for adults, and USD 10 to 15 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered valet parking costs USD 25 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to midnight
  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riviera Noble House
Riviera Noble House Resort
Riviera Palm Springs Noble House
Riviera Palm Springs Noble House Resort
Riviera Palm Springs Tribute Portfolio Resort
Riviera Tribute Portfolio Resort
Riviera Palm Springs Tribute Portfolio
Riviera Tribute Portfolio
Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
Riviera Tribute Portfolio Starwood Hotels Hotel
Riviera Palm Springs Tribute Portfolio Starwood Hotels
Riviera Tribute Portfolio Starwood Hotels
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Resort And Spa Palm Springs
The Riviera Palm Springs a Tribute Portfolio Resort
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Palm Springs Tribute Portfolio by Starwood Hotels
Riviera Palm Springs A Noble House Resort
Riviera Palm Springs
The Riviera Palm Springs
Riviera Resort Palm Springs Resort
Margaritaville Resort Palm Springs
Riviera Resort Palm Springs Palm Springs

Frequently asked questions

Does Riviera Resort Palm Springs offer free cancellation for a full refund?

Yes, Riviera Resort Palm Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Riviera Resort Palm Springs?

Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to midnight.

Are pets allowed at Riviera Resort Palm Springs?

Yes, cats and dogs stay free, with a limit of 2 total and maximum weight of 100 lbs per pet. Dog exercise areas are available.

Is parking offered on site at Riviera Resort Palm Springs?

Yes. Valet parking costs USD 25 per day.

What are the check-in and check-out times at Riviera Resort Palm Springs?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Riviera Resort Palm Springs?

No, this resort doesn't have a casino, but Agua Caliente Casino (4-min drive) and Agua Caliente Casino (13-min drive) are both nearby.

What is there to do at Riviera Resort Palm Springs and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Riviera Resort Palm Springs also has 2 poolside bars, a sauna, and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Riviera Resort Palm Springs?

Yes, there are 2 onsite restaurants, featuring alfresco dining, American cuisine, and pool views.

What's the area around Riviera Resort Palm Springs like?

Riviera Resort Palm Springs is in the heart of Palm Springs, a short 17-minute walk from San Jacinto Mountains and 16 minutes' walk from Palm Springs Square Shopping Center. Travelers give top marks for the resort's prime location.

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Reviews

Riviera Resort Palm Springs Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • Parking was easy to find and included in the resort fee, with ample spaces available. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Restaurant
Bed
Drinks
Family friendly
Bathroom
Building
Shower

Reviews

10/10 Exceptional

Love this place!

We loved our stay! We did have an issue with no hot water, but maintenance came and fixed it within in a couple hours. The place is really charming and retro. We interacted with dozen staff over the course of our stay and they were so friendly. Id stay there again in a heartbeat.
Summer, 2-night trip

6/10 Good

The staff at the hotel is good, The carpet at the hotel are dirty I did not liked
Ruth, 2-night trip

10/10 Exceptional

Great vacation stay

The hotel was clean and it was a great place to stay. Didnt have any issues at all. The pool was very nice they have multiple pools and the oasis one we were at was great. It is a family oriented hotel as well so its a good place to stay with kids.
Karen, 1-night trip

10/10 Exceptional

Great Stay

We were taking a road trip from Texas back home to California. Palm Springs was in our stop and decided to find a hotel. We loved it so much we did a late check out and spent half the day there. I definitely plan on coming back.
Rene, 1-night trip

10/10 Exceptional

Its our 2nd year going and we love everything about it!!
Angelica, 2-night trip

8/10 Very good

Friendly and accommodating I got the room down to 62 deg. So it was perfect for me.
Jeffrey, 2-night trip

8/10 Very good

Beautiful Views

Beautiful resort, a little difficult to navigate in the dark, but once I walked around in daylight I figured it out easily. My sliding glass door to my balcony had a bent frame and made it difficult to latch, and there was no shampoo or conditioner. Overall, I enjoyed my stay and will stay again. The 3rd floor had beautiful views of the mountain.
1-night trip

10/10 Exceptional

Great hotel all around!

I was there mid-week between "Slash House" pool parties and the hotel was empty! My friend joined me for dinner in Circa 59 and we were the only people there. Awesome for us, not so for them! The room was great, the food was great, will definitely stay there again! Oh, and the valet and front desk staff were awesome!!
Larry, 1-night trip

8/10 Very good

all was good except phone in room had busy ringtone every time i went to use it it was un-useable
1-night trip

4/10 Fair

Room was not as expected, not as clean, the room we had the bathtub was extremely dirty the water was not going down when showered... it was okay not sure if I would stay there again
Shannon, 2-night trip

6/10 Good

Mediocre

Only surface clean. Common areas such as lobbies, hallways, pool area, outdoor restaurant not clean w/trash, debris. Most staff friendly. Older resort with old tired furnishings...uncomfortable sofa, tired pool loungers, but comfy bed. Will try somewhat different next time we stayca.
Christa, 4-night trip

10/10 Exceptional

Incredible

I needed a getaway. I decided to check out the Riviera resort and what a great decision! I loved my room it was immaculate and perfectly styled! Everything worked perfectly I even soaked in the giant tub which helped my aching bones! The staff was amazing especially the gals at the poolside bar. I ordered my lunch and took it back to my room and it was delicious! The girls were so friendly and helpful. There are so many amenities you don't even need to leave the resort! I've never stayed at a resort before so this was a first for me, but I'll be back for sure. This is the only way to go for me now! both pools are amazing and the setting and energy is incredible!
2-night trip

8/10 Very good

The sink was dripping all night The door to the closet didn’t close the door was to big The phone didn’t work The AC kept turning off
1-night trip

6/10 Good

Birthday stay

Every worker that I came in contact with was very very nice and professional. The spa is well maintained and was a nice experience. The hotel did have a lot of ants. My room was full of them. The carpet needs to be replaced. There was a lot of little things that I noticed that needed replacing. Over all the hotel rooms needs to be updated other than that things were good.
LaShon, 3-night trip

4/10 Fair

Once a gem, now a disappointment

The hotel used to be a hit with my husband and I, not so much now. It’s terribly in need of an update. While it was nice being able to check in at noon, there was a reason no one was at the property. The halls and room had a smell that should have warned us to just check out. We stayed. Stains on bed, walls, couch. Sewage smells by restaurant near lobby. Upstairs guests, not their fault, could be heard walking and talking and everything else. Staff prevented the few guests at resort from using their own Bluetooth speakers while resort music played. Imagine the clash of sounds as you’re trying to relax. It’s sad really. If you’re LGBTQ which is what Palm Springs is built on, you won’t enjoy this resort. I fear the crowd it did bring in will leave you uncomfortable based on our overall experience. Highly disappointed.
Adam, 2-night trip

2/10 Poor

Cat pee odor in hallway.

The online pictures and walking into the lobby you’re like dang this place is nice for that price. The actual hotel and rooms that another thing. Very old and outdated, floors squeak and the walls/vents are all beat up. We go to our building 4, 2nd floor and to our long hallway of a room. The hallway smelt so bad, like cat peed or water damage in a room they didn’t take care of. I call the front office no answer, call every single button on the phone no answer. I call from cell phone instant answer to help. David answers and I tell him that the hallways have a horrible odor and is coming in the room. He said I will have someone come clean it and I’m like well that isn’t going to help. His response was “well I don’t know what else you want” then he hung up on me. Walked out of our room about an hour after and all they did was spray air freshener, carpets weren’t wet from cleaning it just smelled of a strong air freshener. My daughter has asthma and for them to actually not have that area closed of for guest to stay there is beyond me. The place was cheap to book but I will never be doing that again. Staff has no empathy of any kind knowing they most likely have a mold problem on that floor. 2 rooms down from us you can see they are doing construction on the place but the smell was beyond horrific.. everything seemed like it was falling apart or got a quick paint job and doing things cheap to keep things going.
Sarah, 2-night trip

8/10 Very good

ackshay, 3-night trip

10/10 Exceptional

Zoila, 2-night trip

10/10 Exceptional

Nice room and overall appearance

Spaceous room and short ways, less crowed during the week
Christoph, 2-night trip

10/10 Exceptional

Mellisa, 2-night trip

10/10 Exceptional

shahd, 1-night trip

10/10 Exceptional

Raul, 1-night trip

10/10 Exceptional

Bianca, 2-night trip

10/10 Exceptional

Lisette, 2-night trip

8/10 Very good

Corina, 2-night trip