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Ritz Acapulco Hotel All Inclusive

5.0 star property
Luxury beachfront property with restaurant, near Galerías Acapulco

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Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Outdoor banquet area
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view
Breakfast, lunch, dinner served; beach views
On the beach, sun loungers, beach umbrellas, beach towels
Bask in the sun at Ritz Acapulco Hotel All Inclusive, with a beachfront location and sun loungers perfect for soaking up the rays. Enjoy Mediterranean cuisine at one of two on-site restaurants or grab a drink from one of two bars while taking in breathtaking views. Connect to WiFi, unwind with dry cleaning/laundry services, and let helpful staff make your stay unforgettable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Parking available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 poolside bars
  • 2 bars/lounges
  • 2 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Daily housekeeping
$177 nightly
The total price is $217
Aug 18 - Aug 19
Total includes taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Studio Suite, 1 King Bed, Partial Sea View

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Cable channels
  • 452 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View | View from room

Standard Double Room, 2 Double Beds, Partial Sea View

7.6 out of 10
Good
(59 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Cable channels
  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Partial Sea View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Cable channels
  • 452 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Standard Single Room, 1 King Bed, Partial Sea View

7.8 out of 10
Good
(44 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Shower/tub combination
Cable channels
  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 2

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 3

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

  • Sleeps 3

View all photos for Suite

1 bedroom, in-room safe, desk, laptop workspace

Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

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About the neighborhood

Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670

What's nearby

  • Parque Papagayo - 2 min walk - 0.2 km
  • Papagayo Beach - 5 min walk - 0.5 km
  • Condesa Beach - 8 min walk - 0.8 km
  • Diana the Huntress - 17 min walk - 1.5 km
  • La Quebrada Cliffs - 4 min drive - 4.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Restaurant Hotel Ritz - ‬1 min walk

About this property

Ritz Acapulco Hotel All Inclusive

At Ritz Acapulco Hotel All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of Papagayo Beach. 2 outdoor pools provide fun for everyone, and guests can also take advantage of a fitness center and a sauna. Offering a beachfront location, Villalinda serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a free kid's club, and a children's pool. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 240 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 150 per night)
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Evening entertainment
  • Pool table
  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Sauna
  • Banquet hall

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bar Margaritas - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs MXN 150 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Frequently asked questions

Does Ritz Acapulco Hotel All Inclusive offer free cancellation for a full refund?

Yes, Ritz Acapulco Hotel All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ritz Acapulco Hotel All Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Ritz Acapulco Hotel All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Ritz Acapulco Hotel All Inclusive?

Yes. Self parking costs MXN 150 per night.

What are the check-in and check-out times at Ritz Acapulco Hotel All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Ritz Acapulco Hotel All Inclusive and nearby?

Ritz Acapulco Hotel All Inclusive has 2 poolside bars, 2 bars, and a sauna, as well as a fitness center and an arcade.

Are there restaurants at or near Ritz Acapulco Hotel All Inclusive?

Yes, Villalinda offers alfresco dining.

What's the area around Ritz Acapulco Hotel All Inclusive like?

Ritz Acapulco Hotel All Inclusive is a short 7-minute walk from Papagayo Beach and 2 minutes' walk from Parque Papagayo.

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Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Location
Restaurant
Bathroom
View
Family friendly
Ambience

What guests liked

  • The beach was great, clean, and well-kept with amenities such as palapas, beach beds, and reclining chairs. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excelente
Hector, 2-night trip

10/10 Exceptional

I love the place and the crew. To my family and me everything was perfect
Rosario, 4-night trip

2/10 Poor

Horrible experinece did not stay even for 10 min.

I did not stay the place was completely different to what I booked online. I requested a better room or a refund and neither one of them was granted. You Hotels.com did not help me get my money back I'm very disappointed
Gerardo L, 4-night trip

6/10 Good

I think it’s over priced, the kids area it’s unsafe and the food it’s not the best.
Oscar Donovan, 3-night trip

10/10 Exceptional

Super
Ilse, 3-night trip

8/10 Very good

👍
Alejandro, 1-night trip

10/10 Exceptional

Excelente
CARLOS, 3-night trip

10/10 Exceptional

Exelente todo
Miguel, 3-night trip

10/10 Exceptional

Hotel was amazing, food & service, hotel rooms need attention to detail, cosmetic touches that don’t make it look like it’s falling apart, in my rooms bathroom specially the shower ceiling was broke it’s looked horrible but I only stayed there 2 nights. Besides that everything was good
David, 2-night trip

10/10 Exceptional

Ok
hugo, 2-night trip

8/10 Very good

Top choice for prize-benefits, the buffete could be better and just one elevator work make it impossible to use in peak hours. Just in front of the beach, incredible view, great pool, the minibar worker attend quickly. What only I didnt like was the noise coming from the street bar, really loudly and they open till 2 or 3 am, besides that its a grat choice to stay in.
Dan Paul, 3-night trip

4/10 Fair

I think they give that hotel too much publicity. The photos they show have nothing to do with it. Regarding the food, it's always the same. During the four days I was there, we had to go out to eat the whole time. Honestly, it's better to look elsewhere.
Jose, 5-night trip

8/10 Very good

Noisy during nights
Luis, 3-night trip

2/10 Poor

It is a fraud. Not a Ritz property. Dangerous people. We saw a grown man with a minor holding hands after midnight (obviously not related). Staff did nothing when we said they should report it. Hair in our food. We left asap and are working with Expedia to get a refund. Be aware of the place. It should not be listed
Ofelia, 2-night trip

8/10 Very good

I only give 4 stars to hotel because there's 2 elevators and only one was working so it was taking forever to use it, and internet was very slow
3-night trip

10/10 Exceptional

.
Geovanny Rosas, 2-night trip

4/10 Fair

I had money stolen from me nearly everyday. 50 pesos to be exact. I traveled alone so didnt want to start problems or ask for my money back.The sheets were not cleaned ONCE. I asked one of the cleaning ladies if they had the ability she said their sources were limited. I took pictures of the stains that were there from the moment I arrived. The rooms are subpair, the food too. For $1500 you would expect clean sheets? Do not go to this hotel go to a AirB&B and read the reviews. My entire stay was ruined this hotel. Also it has ZERO connection to the Ritz Carlton, only reason I booked it. BIG MISTAKE
RAFAEL, 6-night trip

8/10 Very good

Ok
Omar, 4-night trip

2/10 Poor

When we arrived the bathroom had not been cleaned. The bathroom had mold in the shower. The shower had black mold. We took pictures and a video. We asked for bathroom to be cleaned. It took 3 days before someone cleaned the bathroom. We complained daily. Hotel staff did not care. I asked to speak to the manager and the lady gave me the wrong person on purpose. Who did not do anything. Every single day we were there something went wrong in the room. No hot water, no water in shower at all. Water running out while in the shower. No cold water. After calling the front desk, water would start to run again. Room key not working x3 days. Staff did not clean bathroom x3 days, after requesting to please clean shower. No towels or water had to ask for staff to please leave us water and clean towels. We found a crawling insect, cockroach or something else. Hotel management said other guests bring them to the rooms. Every single day something went wrong. We felt like we were being targeted. My friend told me not to complain any more. She thought maybe they would ask us to leave. We were actually afraid the hotel staff might kick us out of the hotel and we would have no where to go. There was no accountability by the hotel. The restaurant and the beach is absolutely beautiful. The entertainment was nice. The bar is perfect. The waiters in the restaurant were absolutely friendly and competent. Loved the restaurant. The problem was the room and the hotel management had no accountability.
Maricela, 8-night trip

8/10 Very good

Mónica, 3-night trip

6/10 Good

Todo bien
Matilde Adelina, 3-night trip

4/10 Fair

Incomodidad vacacional

Muy bien por el lugar, pero no me gustó que cobrará el estacionamiento por noche aparte las camas muy incómoda ya que la base es de concreto
Edgar, 2-night trip

6/10 Good

Un poco decepcionante

En su tiempo debio ser un buen hotel. Hoy...es un hotel normal, 3 estrellas como mucho. 5 estrellas...debio tenerlas hace 40 años.
Jose Carlos, 1-night trip

8/10 Very good

Todo incluido muy sencillo

El hotel es bonito en mi ducha se salia el agua y tenía que usar las toallas porque se inunda, la comida en las mañanas casi puro huevo y poca variedad frinoles sin sabor chilaquiles amargos y muy sencillo el bufete y si en la noche quieres ver el mar ya no te prestan silla para estar a las 8pm guardan todo y te quitan
Marco Aurelio, 1-night trip

8/10 Very good

Buenas opción calidad/precio

En general fue una grata experiencia, la atención de los meseros en general fue buena, destacaban algunos, los alimentos en general bien, en la barra del bar muy buena atención sin excepción. Lo único que considero puntos a mejorar es en cuanto a la limpieza en el restaurante, había sillas sucias como que no se limpiaban en todo el día entre las comidas o más días, por otro lado considerando que la mayoría de la gente está de vacaciones creo que las camaristas pasan temprano a hacer la limpieza a las habitaciones, lo cual puede ser un poco incómodo. Otro factor a considerar es que si pagas tu reservación a través de la aplicación no te facturan y deberían considerar ya el estacionamiento dentro del costo de la noche ya que te cobran 150 adicional por noche.
Erandi, 3-night trip