In the heart of Dallas, Sheraton Dallas Hotel offers a welcoming retreat with an American cuisine restaurant, Open Palette. Savor breakfast and dinner while you're here. Take in the city views from the rooftop garden or coffee shop/cafe; unwind by the outdoor pool or explore nearby attractions like Kay Bailey Hutchison Convention Center and American Airlines Center.
Kay Bailey Hutchison Convention Center - 16 min walk - 1.4 km
Reunion Tower - 2 min drive - 1.9 km
American Airlines Center - 2 min drive - 1.9 km
Getting around
Love Field Airport (DAL) - 17 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 26 min drive
Dallas Medical-Market Center Station - 13 min drive
West Irving Station - 18 min drive
Dallas Union Station - 22 min walk
Federal & Olive Tram Stop - 3 min walk
St Paul Station - 3 min walk
Federal & Harwood Tram Stop - 4 min walk
Restaurants
Open Palette - 1 min walk
True Kitchen + Kocktails - 3 min walk
The Berni Bean Coffee Co. - 5 min walk
Starbucks - 4 min walk
Señor Bean - 5 min walk
About this property
Sheraton Dallas Hotel
When you stay at Sheraton Dallas Hotel, you'll be just a 5-minute drive from American Airlines Center and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Open Palette, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this eco-certified hotel. The helpful staff and walkable location get good marks from fellow travelers. The property is just a short walk to public transportation: Federal & Olive Tram Stop is 3 minutes and St Paul Station is 3 minutes.
At a glance
DONE
Hotel size
1840 rooms
Arranged over 38 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (up to 35 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Covered onsite self parking (USD 30.00 per night; includes in/out privileges)
Covered onsite valet parking (USD 45.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Golfing nearby
Working away
Business center
60 meeting rooms
Conference space (230000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
3 buildings/towers
Built in 1959
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
24-hour fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Thin carpet in room
Room amenities
Be entertained
50-inch plasma TV
Premium cable channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Free bottled water
Dining table
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 0.90 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 24 per person
Children & extra beds
Rollaway beds are available for USD 25.00 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Parking
Covered self parking costs USD 30.00 per night with in/out privileges
Covered valet parking costs USD 45.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas
Frequently asked questions
Does Sheraton Dallas Hotel offer free cancellation for a full refund?
Yes, Sheraton Dallas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Dallas Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Dallas Hotel?
Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Sheraton Dallas Hotel?
Yes. Self parking costs USD 30.00 per night. Valet parking costs USD 45.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Dallas Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Sheraton Dallas Hotel and nearby?
Sheraton Dallas Hotel has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Sheraton Dallas Hotel?
Yes, Open Palette offers American cuisine.
What's the area around Sheraton Dallas Hotel like?
Sheraton Dallas Hotel is in Downtown Dallas, a short 3-minute walk from Federal & Olive Tram Stop and 17 minutes' walk from Kay Bailey Hutchison Convention Center. Travelers recommend the hotel for its walkable location.
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Reviews
Sheraton Dallas Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Location
8.6
Staff & service
8.6
Eco-friendliness
8.6
Property conditions & facilities
Popular mentions
Room
Service staff
Bed
Location
View
Bathroom
Amenities
Air conditioning
Restaurant
Microwave
Reviews
10/10 Exceptional
Aug 22, 2025
Super clean and comfortable hotel! The staff was more than willing to answer any questions we had and went above and beyond to keep me and my best friend happy! It was a great experience and the room was beautiful!
Abigail
Abigail, 1-night trip
10/10 Exceptional
Aug 17, 2025
Bestie Bday Trip
Staff was great. Room was clean. Perfect for what we were looking for.
Monique
Monique, 1-night trip
10/10 Exceptional
Aug 26, 2025
Peaceful Stay
Nice peaceful stay. I loved the restaurants and gym equipment. I was able to keep up with my training.
Josie
Josie, 2-night trip
10/10 Exceptional
May 24, 2025
Great hotel and a wonderful stay.
Kristi
Kristi, 1-night trip
10/10 Exceptional
Jul 27, 2025
Customer service is top notch!
The experience was wonderful from check in to check out. Everything was in wonderful condition and clean. Staff were friendly and incredibly helpful.
Collyn
Collyn, 2-night trip
10/10 Exceptional
Jun 2, 2025
Good for a business trip
Catherine
Catherine, 3-night trip
8/10 Very good
Jul 12, 2025
Not enough restaurants to select
Sherry
Sherry, 1-night trip
10/10 Exceptional
May 28, 2025
Great
Valeria
Valeria, 1-night trip
10/10 Exceptional
Jun 8, 2025
The customer service is top notch! Gym is clean and has a great assortment of equipment, the restaurants are great, and my room was clean!
Jill
Jill, 2-night trip
10/10 Exceptional
Mar 15, 2025
Great property
Lisa
Lisa, 1-night trip
6/10 Good
Jun 21, 2025
This hotel is great if you are there for a conference. If you aren’t, you are in the wrong place. Not a walkable area, especially at night. I was told it’s not safe to leave the property after 9:30 on foot.
Justin
Justin, 4-night trip
10/10 Exceptional
Feb 14, 2025
Very clean and well staffed. Great restaurants and nightlife.
Matthew
Matthew, 3-night trip
10/10 Exceptional
Mar 23, 2025
Front desk was very pleasant and helped with my questions
Scott
Scott, 1-night trip
10/10 Exceptional
Mar 23, 2025
Comfortable Stay
My room was comfortable and clean. The service was great and the options offered in the market place were really great.
Carmen
Carmen, 4-night trip
10/10 Exceptional
Dec 2, 2024
Great accommodation, neatly maintained.
This hotel is very clean and nicely maintained. We greatly enjoyed our stay and would recommend for sure. Great location as well and has available self parking which was a plus for us.
Fernando
Fernando, 4-night trip
10/10 Exceptional
Dec 7, 2024
Staff is super friendly, rooms are very clean
Julian
Julian, 1-night trip
10/10 Exceptional
Feb 6, 2025
Good staff
Jessica
Jessica, 1-night trip
4/10 Fair
Apr 21, 2025
Pool closed
Maurice
Maurice, 1-night trip
10/10 Exceptional
Oct 1, 2023
Great place to stay!
Deanna
Deanna, 1-night trip
10/10 Exceptional
Sep 30, 2024
Very nice place to stay, loved the rooftop pool, the dining options were great, and our room was very clean. We will definitely stay again!
SUSAN
SUSAN, 3-night trip
10/10 Exceptional
Oct 6, 2024
Pleasant stay in Dallas.
Chelsea
Chelsea, 1-night trip
8/10 Very good
Jun 4, 2025
Everything was great except for the fact that replacing fitted sheets with flat sheets that aren't even big enough was one of the stupidest decisions the hotel industry ever made. It was particularly bad in my room.
Bennett
Bennett, 2-night trip
8/10 Very good
Jan 10, 2025
We celebrated my husband's birthday. The hotel and staff were outstanding. The executive suite was beautiful.
Would definitely come back again.
Wendy
Wendy, 1-night trip
8/10 Very good
Nov 3, 2024
Hotel centrally located in downtown Dallas. The food in their Draft House bar and grill is delicious, beds are comfortable and their staff is friendly and helpful.