This was our initial booking. When we arrived, the outside of the hotel looked fine. The young lady at the front desk was quite nice and we had no problem with her at all. Her customer service was very good. The rooms, however, are not up to par at all. There were cigarette burns on the tub, and the furniture was worn. After seeing this, I went back to the front desk to ask if there were any other rooms available that I could look at and she gave me a key cards to look at two other rooms. The first room had nicer furniture in it, but the bathtub was not in good condition. The second room had floorboards coming up and gray electrical tape was place over the floorboards to keep them in place. While I tried to overlook it and say to myself, "I'm only here for 2 nights", I just couldn't. I ended up leaving and booking another hotel, which was a breath of fresh air. I tried, but just couldn't do it.