Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

All-inclusive beachfront property with free water park, near La Isla Shopping Mall

Choose dates to view prices

Where to?

Dates

December 2025

13

January 2026

Aerial view - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

2 outdoor pools, pool umbrellas, sun loungers - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

Outdoor wedding area - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

Lobby - Sunscape Cancun All-Inclusive Resort & Spa by Hyatt (Cancun)

At Wyndham Alltra Cancun, unwind on the pristine white sand beach or enjoy a refreshing cocktail at the beach bar. With multiple dining options and ocean views, this all-inclusive resort offers something for everyone. Enjoy water park access, a spa with deep-tissue massages and body wraps, or get active with beach volleyball. Plus guests love the helpful staff who make family-friendly memories possible.

Excellent

Popular amenities

Airport transfer
Bar
24/7 front desk

Main amenities (12)

Daily housekeeping
On the beach
10 restaurants and 3 bars/lounges
Full-service spa
2 outdoor pools
Free water park
Nightclub
Free children's club
Fitness center
Sauna
Steam room
Beach cabanas

Feel at home (6)

Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
Refrigerator
Cable/satellite TV service

$360 nightly

Jan 11 - Jan 12, 2026

Total with taxes and fees

Why we love this property

Ocean escape paradise

This all-inclusive beachfront property boasts white sand. Guests can enjoy beach volleyball, loungers, and cabanas, or explore nearby water activities.

Poolside fun and slides

The pool area at this all-inclusive property boasts 2 outdoor pools, a children's pool, and a free water park. A waterslide and poolside bar enhance the fun.

Relaxing spa retreat

A full-service spa offers massages, facials, and body treatments for total renewal. Guests can unwind in the sauna, hot tub, or garden.

Room options

Check availability for these dates

Tonight

Dec 13 - Dec 14

Tomorrow

Dec 14 - Dec 15

All rooms

1 bed

2 beds

3+ beds

Showing 22 of 22 rooms

Premium bedding, free minibar, in-room safe, blackout drapes

Master Suite King

Highlights

Balcony

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

641 sq ft
1 bedroom
Sleeps 4
1 King Bed

Presidential Suite 1 King Bed

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

1352 sq ft
1 bedroom
Ocean view
Sleeps 5
1 King Bed

Junior Suite King Beachfront Swim up

Highlights

Balcony

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

391 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Junior Suite Double Accessible

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

388 sq ft
1 bedroom
Lagoon view
Sleeps 4
2 Double Beds

Junior Suite King Accessible

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

391 sq ft
1 bedroom
Lagoon view
Sleeps 4
1 King Bed

Family Junior Suite, King Bunk and Trundle Bed

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

391 sq ft
1 bedroom
Resort view
Sleeps 5
1 King Bed, 1 Large Twin Trundle Bed and 1 Large Twin Bunk Bed

Deluxe Junior Suite Double Lagoonview

Highlights

Balcony

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

391 sq ft
1 bedroom
Lagoon view
Sleeps 4
2 Double Beds

Deluxe Junior Suite King Lagoonview

Wonderful

Highlights

Balcony

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

391 sq ft
1 bedroom
Lagoon view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Ocean View Double

Very good

Highlights

Balcony

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

388 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Double Beachfront

Good

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

427 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Junior Suite King Beachfront

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

427 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Deluxe Junior Suite Ocean View King

Very good

Highlights

Balcony

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

388 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Sun Club Master Suite Ocean Front King

Very good

Highlights

Balcony

Private indoor hot tub

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

641 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Master Suite Ocean View King

Exceptional

Highlights

Balcony

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

641 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Junior Suite Ocean Front Double

Very good

Highlights

Balcony

Air conditioning

Club Lounge

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

391 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Ocean Front King

Wonderful

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

391 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Junior Suite Ocean View Double

Good

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

388 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Double

Very good

Highlights

Balcony or patio

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

391 sq ft
1 bedroom
Lagoon view
Sleeps 4
2 Double Beds

Junior Suite King

Excellent

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

388 sq ft
1 bedroom
Lagoon view
Sleeps 4
1 King Bed

Standard Double Bed

Exceptional

Highlights

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Premium bedding

Blackout drapes/curtains

391 sq ft
Golf view
Sleeps 4
2 Double Beds

Junior Suite Ocean View King

Excellent

Highlights

Balcony

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

391 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

King Room

Exceptional

Highlights

Air conditioning

Refrigerator

Free minibar items

Plasma TV

Pillow menu

Ceiling fan

Premium bedding

Blackout drapes/curtains

388 sq ft
Sleeps 4
1 King Bed

Similar properties

6 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Pool
Free breakfast
Spa
Airport transfer

$245 nightly

Dec 14 - Dec 15

Total with taxes and fees

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About the neighborhood

Zona Hotelera, Cancun, QROO, 77500

What's nearby

Nichupté Lagoon - 2 min walk - 0.2 km
La Isla Shopping Mall - 16 min walk - 1.4 km
Chac Mool Beach - 18 min walk - 1.5 km
Cancun Interactive Aquarium - 19 min walk - 1.7 km
Forum Beach - 4 min drive - 1.8 km

Getting around

Cancun Intl. Airport (CUN) - 23 min drive
Tulum Intl. Airport (TQO) - 154 min drive
Airport shuttle (surcharge)

Restaurants

‪Snack Grand Park - ‬7 min walk
‪El Oriental - ‬7 min walk
‪Flor De Sal - ‬7 min walk
Lobby Bar
‪Bubba Gump Shrimp Co. - ‬4 min walk

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, you can spend time at the beach enjoying cabanas, volleyball, and beachside drinks, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy, and reflexology. Serving Mexican cuisine, Casa de Rosa is one of 10 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a nightclub, a free kid's club, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included

Room service during certain hours

In-room minibar (all beverages included)

Land activities

Fitness facilities

Soccer

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

At a glance

Hotel size

- 458 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)
- Babysitting*
- Free children's club

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking
- Onsite parking includes off-street options

Transfers

- Airport shuttle*

Other information

- Designated smoking areas (fines apply)

Property amenities

Food and drink

10 restaurants
3 bars/lounges
Beach bar
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private dining
Free daily reception
Room service (limited hours)
Snack bar/deli
Water dispenser

Traveling with children

Free children's club
Free water park access
Children's pool
Playground
Childcare in room (surcharge)
Baby bath
Splash pad

What to do

On the beach
Fitness classes
Beach volleyball
Personal watercraft (motorized)
Evening entertainment
Shopping
Cooking classes
Ecotours nearby
Golfing nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby

Working away

Business center
5 meeting rooms
Computer station
Conference space (5726 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Romance packages

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness center
2 outdoor pools
Free water park
Designer stores on site
Arcade/game room
Full-service spa
Nightclub
Sauna
Steam room
Waterslide
Splash pad
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
Water dispenser
Banquet hall
Mediterranean architecture

Accessibility

Wheelchair accessible
Elevator
Wheelchair-accessible path of travel

Room amenities

Be entertained

DVD player
55-inch plasma TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Blackout drapes/curtains
Alarm clock
Premium bedding

What to enjoy

In-room massage

Freshen up

Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels

Stay connected

Free WiFi
Phone

Food and drink

Refrigerator
Free bottled water

More

Daily housekeeping
In-room safe
Access via exterior corridors
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Dining

Casa de Rosa - This restaurant specializes in Mexican cuisine.

Viaggio - This restaurant specializes in Italian cuisine. Open daily.

Ventanas - This buffet restaurant overlooks the ocean. Open daily.

Azul - This restaurant overlooks the ocean and specializes in Asian cuisine. Open daily.

At Sunset - Onsite restaurant. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge

Children & extra beds

In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offer free cancellation for a full refund?

Yes, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sorry, pets aren't allowed.

Is parking offered on site at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.

What is there to do at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt also has 3 bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and beach cabanas.

Are there restaurants at or near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 10 onsite restaurants, featuring Mexican cuisine and ocean views.

What's the area around Sunscape Cancun All-Inclusive Resort & Spa by Hyatt like?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a short 18-minute walk from La Isla Shopping Mall and 17 minutes' walk from Chac Mool Beach. Travelers give top marks for the property's prime location.

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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff

Food

Room

Beach

Restaurant

Family friendly

Children

Drinks

Recreation

Entertainment

What guests liked

The beach was consistently described as clean, beautiful, and relaxing with warm waters. (408 reviews)
Dining options were varied, flavorful, and of high quality with attentive and friendly staff. (159 reviews)
The all-inclusive experience offered a wide variety of food options, excellent service, and numerous activities for a stress-free and enjoyable stay. (110 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Oct 23, 2025

The room was always clean and staff was extremely welcoming and nice!

Vanessa, 4-night trip

8/10 Very good

Oct 28, 2025

Clean bathroom, clean room, good staff

Thamara, 3-night trip

10/10 Exceptional

Sep 21, 2025

Great Time

It was nice clean i enjoyed my stay great customer service

Alphonso, 3-night trip

10/10 Exceptional

Aug 26, 2025

The hotel was very nice, comfortable and everyone was friendly.

Roger, 4-night trip

6/10 Good

Dec 8, 2025

The resort was much smaller than I expected, even after online research. which in some ways was nice, you are always close to your room. Everything happens in the lobby area, music, shows etc. so it can be a bit crowded. The resort is on the older side, but well kept up and very clean. We enjoyed 90% of our food, acutally some of the better food overall compared to the many other resorts we have been to. Worsed for us was the beds and pillows- which is all personal preference, but both my wife I woke up with sore backs ever morning, somethinhg that really doesn't happen to us.

JEFF, 3-night trip

10/10 Exceptional

Sep 29, 2025

Beautifull place

This is our second trip to this Hotel, and everything was fantastic. Our room had a beautiful view of the ocean. but the services and food were excellent.

Ivan, 3-night trip

10/10 Exceptional

Aug 28, 2025

The staff service, the cleanliness and the food of the restaurants were impressive.

Alberto E, 5-night trip

10/10 Exceptional

Sep 3, 2025

Amazing property! Great space for kids!

Laurie, 5-night trip

8/10 Very good

Aug 26, 2025

The staff was the best part, they were super friendly and helpful.

Shabnam, 4-night trip

6/10 Good

Sep 3, 2025

Family oriented place

Imran, 5-night trip

10/10 Exceptional

Aug 29, 2025

It was an unforgettable honeymoon for us and we have no complaints whatsoever, everything was great and delicious, staff are very friendly and helpful

Franco, 5-night trip

10/10 Exceptional

Jul 28, 2025

Very clean property with lots of restaurant options

Tracy, 6-night trip

10/10 Exceptional

Sep 14, 2025

I really enjoyed my stay! The food was amazing, the room was very clean, and the staff were all incredibly friendly. Our server, Hipolito, was especially kind and attentive. A big thank you to Julian and Diego as well for helping us book our activities — we truly appreciated it!

Agnes, 4-night trip

10/10 Exceptional

Sep 13, 2025

Ocean view, spa, pool, foods, entertainment with Sendi Zumba, volleyballs pool, beach volleyball . Nice white send, friendly and helpful staff start with front entrance till last man in hotel.

Almir, 6-night trip

10/10 Exceptional

Sep 1, 2025

Very friendly staff. Sandy in entertainment and Miguel at Ventana were exceptional!

Philip, 6-night trip

10/10 Exceptional

Sep 9, 2025

My stay at Sunscape Resort & Spa Cancún was a wonderful experience. The beachfront setting is stunning, with crystal-clear waters and beautifully maintained pools. Service was attentive and welcoming throughout, making the stay feel effortless. Dining offered a nice variety, and the atmosphere was both relaxing and refined. A great choice for those seeking a stylish all-inclusive getaway in Cancún.

Christian, 5-night trip

8/10 Very good

Sep 1, 2025

All the staff is very friendly and kind. But the hotel itself needs renovation.

Sevim, 4-night trip

10/10 Exceptional

Aug 27, 2025

The food and the staff were great. The property just needs some upgrades.

Elias S, 5-night trip

8/10 Very good

Sep 13, 2025

Excellent service and a wonderful atmosphere. The food was definitely the highlight of my stay full of flavour and just the right amount of spice. While the rooms are a little outdated and could use some upgrades, the beds were very comfortable and made for a good night’s sleep. Overall, it’s a great and affordable option for anyone planning a trip to Mexico who are also doing excursions.

Vanessa, 7-night trip

8/10 Very good

Aug 30, 2025

Good variety food. The restaurants are really good. The pools are clean , however you can not use all the chairs around, some of them you need to pay.

Jose Luis, 5-night trip

10/10 Exceptional

Aug 27, 2025

Amazing customer service, very friendly staff!!! My kids and I love it. Will be back there for sure

Avivit, 5-night trip

10/10 Exceptional

Jul 28, 2025

Staff was great! They strive on keeping everything clean. Great place for vacation!

Aileen, 2-night trip

10/10 Exceptional

Aug 27, 2025

All about this Hotel is excellent! From the people: Alessandra in the reception, our roomkeeper Wendy and Miguel providing service around the pool, to the accomodations, restaurants and entertaintment. The facilities are clean and well maintained with spacious rooms. Recommended 100% for either couples or families stays.

Zulma, 4-night trip

8/10 Very good

Sep 1, 2025

It was a great get away. The property was more family friendly than I thought and the pictures make it look more new than it is but it's still a nice hotel.

alba, 5-night trip